Customer Service Supply Chain
Resume:
David L. Saul
Malibu, CA 90265
************@*****.***
Summary: A veteran of the restaurant industry who is passionate about food and people. My interest is in finding a position in a growing company with emphasis on operations, supply chain, management and inventory purchasing within the hospitality industry. I want to use my experience to increase profits and cut operating expenses. To take a brand to the next level
Customer Relations People Leadership
Asset Management Risk assessment
Vendor Relations Management Financial Management
Inventory Purchasing Excellent work ethic and drive to succeed
Performance Improvement/Recognition Delivering profitable sales growth
Professional Experience:
Operations Manager, Paradise Cove Beach Café
Malibu, CA 1/13 – 2/16
•Worked to design and implement new internal processes
•Oversaw 250 + employees in both the catering and full service bar/restaurant
•Maintained relationships with existing vendors and on boarded new vendors, expanding the food and beverage assortments
•Effectively handled customer service ensuring the highest degree of customer satisfaction
•Implemented new conflict resolution practices to maintain high employee morale
•Ensured all County of Los Angeles health department guidelines were followed
•Creatively worked with the existing staff to create new performance based opportunities,resulting in increased overall revenue
•On boarded new staff members in all processes and systems
Brand Partner/ Director of Operations, Junior’s Restaurant Inc.
Los Angeles, CA
10-88-12/12
As owner, responsible for, all four divisions within the company: delicatessen, bakery, full service restaurant, and catering
Led a staff of 150 + at any given time
Analyzed profit and loss monthly statements to determine the state of the business
Managed food and labor cost for all divisions of the corporation
Maintaining existing vendor relations and on boarded new vendors
Implemented computerized inventory control
Purchased all goods for each division of the corporation
Ensured waste of goods was kept minimal
Administered cash controls by creating dual person counting
Ensured all menus were updated yearly with the customers input always playing a key role
Education:
Pierce College Associates Degree in Business
Leadership Experience:
President of the California Restaurant Association, Santa Monica, CA 1988-1993
Chair Public Safety Commission, Malibu, CA 2011-2016
Computer Skills:
Microsoft Office (excel, PowerPoint, & word), Micros, Positouch,123, Facebook
Other:
Reserve Police Officer (non-sworn), audio-video surveillance, contingency planning, FEMA
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