Manager Assistant
Resume:
Teresa Crittendon
Resume for Employment
Medical and otherwise
August 2016
Current Employer
Las Palmas Medical Center
El Paso, TX 79902
Job Title - Hostess/Assembly
Job Description – Work with food service and take dish machine temperatures to insure patient safety. I serve the patients their diet ordered by their Doctor or nurse. Patient confidentiality is always at 100%. Maintaining HIPPA confidentiality at all times. While preparing the patients diet I make sure they get their proper food in the proper way. For example; thickening beverages (I.e.coffee, tea, milk), mechanical, chopped, puree foods. All prepared to standards. Working with co-workers for food quality. I communicate with the nurses if the patient wants their diet changed.
Length of employment
September 2015 to present
Supervisor – Jose Hernandez – General manager 915-***-**** or 915-***-****
Aperion Nursing Facility
1101 East Coolspring Avenue
Michigan City, IN 46360
Job Title - CNA/QMA
Job Description - The Assistant is responsible to assist the professional staff by performing various resident care activities and related nonprofessional services necessary in caring for the personal needs and comfort of the residents. Responsible for the delivery of resident care (baths, personal grooming, feeding) as directed by the Instructor, Manager, RN, or LPN. In the case of the student “as directed by” the instructor. Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards. Strives to incorporate the philosophy and mission of The Facility and to incorporate the Facility’s goal of quality care in a personal manner with total regard for individual human dignity.
POSITION ACCOUNTABILITIES AND PERFORMANCE CRITERIA
1. The Assistant provides personal care assistance to residents as directed:
(bathing, grooming, feeding, and toileting)
Application of Knowledge Performance Criteria:
Demonstrates ability of administering complete/partial resident baths. This would
include bath, oral care, dentures, Foley care, hair/nail care, shaving, bed making and
cleaning of utensils used.
Assists in the toileting needs of the residents, records outputs accurately. Empties drainage collection devices and completes documentation of BM Book, toileting scheduling, Rehab and nourishments.
Follows Facility protocol for admission documentation. Demonstrates skill in the nursing process. HIPAA Competency – Protects resident’s privacy by insuring resident charts or items with resident data with protected health information (PHI) are not left unattended or left opened.
Demonstrates ability to read, understand and follow individual resident care plans.
Collaboration Performance Criteria
Maintains harmonious relationship with unit and co-workers, providing support and assistance to co-workers to ensure quality resident care.
2. Prepares resident for meals; serves and collects trays, assists in setting up
and feeding residents; serves fresh water and nourishments when indicated.
Application of Knowledge Performance Criteria
Completes meal assessment sheet and records oral intakes accurately.
Utilizes proper lifting and body mechanics to prevent personal injury.
Collaboration Performance Criteria
Demonstrates attitude of cooperation and professionalism when working in the Department.
Planning/Timeless Performance Criteria
Organizes work to complete assignments within the required time frame.
3. The Certified Nursing Assistant helps residents with transferring and lifting, raising
residents in beds and turning residents. May apply restraints as directed.
Application of Knowledge Performance Criteria
Maintains confidentiality of all resident, Facility and/or physician related information
Maintains resident confidentiality and does not discuss resident in public areas, such
as cafeteria, hallways, elevators, etc.
Demonstrates ability to lift, transfer and transport residents in wheelchair, bed or
care, etc. Utilizes appropriate transfer device.
Demonstrates ability to apply restraints as directed by nurse following the Facility
policy and procedure guidelines.
Communications Performance Criteria
Reports problem areas to the Supervisor
Collaboration Performance Criteria
Identifies when help is required in providing resident care and seeks it appropriately
recognizing own limitations.
4. Obtains temperature on residents whose medical conditions warrants such
monitoring. Obtains urine samples, weights, intake/output.
Application of Knowledge Performance Criteria
Demonstrates ability to obtain and record resident’s temperature, pulse, respiration,
weight, intake/output as directed by nurse. Demonstrates the ability to assist with specimen
collection (urinalysis, etc.)
Conducts job duties in accordance with departmental standards
Recognizes and reports changes in resident conditions to a nurse, demonstrates knowledge of complications and asks appropriate questions to clarify the situation.
Communications Performance Criteria
Verbal ability to express ideas and views effectively. Must posses the ability to make
independent decisions when circumstances warrant such action.
Record Keeping Performance Criteria
Reports accurate results to achieve the best possible resident care.
5. Regularly checks on residents insuring comfort, dignity and privacy.
Application of Knowledge Performance Criteria
Answers call lights promptly; responds promptly to resident inquiries, reports any
abnormal findings or complaints to primary nurse.
Acts as an advocate of the Patient Bill of Rights and assures resident and family
understanding. Demonstrates mission of the Facility by providing quality care
in a personal manner with total regard for individual human dignity.
Communications Performance Criteria
Communicates clearly and tactfully with residents and their families.
Collaboration Performance Criteria
The Certified Nursing Assistant cooperates with other personnel to achieve
department objectives and maintains good employee relations, interdepartmental
objectives, and infection control policies.
Resident Relations Performance Criteria
Maintains confidentiality of all resident/staff nursing home information.
6. Performs related Nurse Assistant duties as assigned for efficient unit operation.
Application of Knowledge Performance Criteria
Prepares resident room for admission. Responsibilities include resident orientation to room, providing admission pack supplies, assisting resident with dressing as indicated.
Demonstrates the ability to assist the nurse with various duties as directed. Example of this includes removing and replacing TEDS, reapplication of oxygen, application of specialty mattresses, turning and positioning immobile residents every two hours.
Upon discharge assists resident with dressing and packing. Cleans room of supplies/linen prior to terminal cleaning by housekeeping. Demonstrates ability to assist with post mortem care.
Communications Performance Criteria
Listens well and effectively communicates in writing and orally
Resident Relations Performance Criteria
Maintains and improves resident optimal level of functioning and nursing rehabilitation. Recognizes changes in resident’s condition and asks appropriate questions to clarify the situation. Reports changes to Unit Manager.
1.Attends all in-services and meetings as required
Application of Knowledge Performance Criteria
Projects poise, authority, and a positive image. Wears appropriate clothing and accessories, giving proper attention to personal hygiene. Wears Facility ID badge while on duty.
Infection Control Competency: Demonstrates knowledge of and adheres to all infection control procedures including proper hand washing techniques, contact with blood spills and standard precautions
Attends all mandatory in-services. Attends department meetings as required and scheduled.
Length of employment
May of 2011 til August 2015
Crystal Fields/Staff Scheduler 219-***-****
Reason for leaving – Moved to Texas
Previous Employer
Indiana State Prison 2000-2011
Job Title – Correctional Officer
Job Description
1) Guards inmates in penal institution in accordance with established policies, regulations, and procedures: Observes conduct and behavior of inmates to prevent disturbances and escapes.
2) Inspects locks, window bars, grills, doors, and gates for tampering.
3) Searches inmates and cells for contraband articles.
4) Guards and directs inmates during work assignments.
5) Patrols assigned areas for evidence of forbidden activities, infraction of rules, and unsatisfactory attitude or adjustment of prisoners.
6) Reports observations to superior.
7) Employs weapons or force to maintain discipline and order among prisoners, if necessary.
8) May escort inmates to and from visiting room, medical office, and religious services.
9) May guard entrance of jail to screen visitors.
10) May prepare written report concerning incidences of inmate disturbances or injuries.
11) May be designated according to institution as Correction Officer, City Or County Jail; Correction Officer, Penitentiary; Correction Officer, Reformatory.
12) May guard prisoners in transit between jail, courtroom, prison, or other point, traveling by automobile or public transportation and be designated Guard, Deputy.
Reason For leaving – Career change
References Available upon request. Thank you for viewing.
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