Customer Service Accounts Receivable

Sharmaine Johnson

Shreveport, LA *****

*****************@*****.*** - 805-***-****

Self-motivated, goal-driven highly organized and detail-oriented; applies strong planning, research, problem solving, and decision making abilities to ensure deadlines are met. Articulate communicator offering excellent writing and proofreading skills. Exhibits discretion in handling sensitive/confidential information. Works efficiently both independently and as a team player. Adapts easily to change. Authorized to work in the US for any employer

WORK EXPERIENCE

Router - Patient Service Representative

Sinus Dynamics Pharmacy - Westlake Village, CA - November 2013 to July 2015

• Entered pharmacy orders, verified insurance eligibility, made intra-company prescription transfers

• Worked closely with other pharmacy billing teammates to ensure all orders are entered and processed in a timely and accurately.

• Added and maintained physician profiles and patient demographics in CarePoint.

• Multitasked in a fast paced environment.

• Prescription Billed

Import Clerk

Harbor Freight Tools USA, Inc. HQ - Calabasas, CA - December 2012 to November 2013

• Printed emails from vendor and suppliers for documentation of goods ordered.

• Verified documentation was accurate and current for inputting.

• Created 100+ LTI's daily with accuracy and speed by entering data and quickly into Oracle for uploading into company wide system.

• Completed and batched ISF's to push documents through for checking.

• Checked documents for ordered items to be received.

• Reported late document's received and all late ledgers to supervisors. Admin Assistant - Accounts Payable Clerk

Hilex Poly - Carrollton, TX - July 2011 to April 2012

• Reconciled processed work by verifying entries and comparing system reports to balance.

• Paid vendors by monitoring discount opportunities; resolving purchase orders, contracts, invoices, payment discrepancies and documentations.

• Insured credit is received for outstanding memos.

• Verified vendor accounts by reconciling monthly statements and related transactions.

• Received, sorted and date tamped daily mail

• Ensured invoices are approved and signed by plant manager for weekly check run

• Matched, coded and tallied invoices for batching and posting.

• High volume processing - 3 to 4 batches daily (50 - 75 invoices per batch) Check Imaging Clerk - Accounts Receivable Clerk

Office Team - Accountemps - Plano, TX - January 1999 to July 2011

• Post Customer payments by recording cash, check and credit card transactions.

• Post revenues by verifying and entering transactions from lock box and local deposits.

• Update receivables by totaling unpaid invoices.

• Maintain records by scanning invoices, debits and credits

• Verified validity of account discrepancies, obtaining and investigating information of sales

• Resolved valid or authorized deductions by entering adjusting entries.

• Resolved invalid or unauthorized deductions by following pending deductions procedures.

• Coordinated monthly transfer to accounts receivable account; verified totals and prepared reports.

• Ensured all bank records were received for scanning.

• Monitored imaging system daily for scanning errors and / or requests.

• Identified and scanned documents according to policies and procedures.

• Cataloged documents.

EDUCATION

Art Institute of Pittsburgh Online - Work at Home

2014 to 2015

Medical Insurance Billing and Coding

Everest College - Reseda, CA

2012 to 2014

SKILLS

Microsoft Office - Medi Soft/Claim Gear - Office Administration - Graphic Designs - Coral Draw X5 - BAAN

- Accounts Receivable - Adobe Suite - Outlook - Carepoint - Accounts Payable - Publisher - Guardian RX - Customer Service - Data Entry (5 years)

AWARDS

Igniter Ambassador

2013

An Igniter Ambassador is an Everest student who has been chosen for her leadership potential, positive attitude and commitment to making the most of the Everest experience. Ambassadors participate in peer mentoring and peer tutoring, as well as hosting school events and fundraisers. The goal of the program is to create a peer-to-peer support system that encourages all students to grow, mature and succeed. CERTIFICATIONS

Medical Billing and Coding

November 2015 to Present

Medical Insurance Billing and Coding program: Medical Terminology, Insurance Coding, Word Processing, Anatomy and Physiology, Cardiovascular and Lymphatic Systems, Genitourinary System, Integumentary and Endocrine Systems and Pathology Musculoskeletal System, Respiratory and Gastrointestinal Systems, Sensory and Nervous Systems.

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