Medical Support Assistant
Resume:
LAURA BAISDEN
Pensacola, FL 32534
Mobile Phone: 757-***-****
Email: *********@*******.***
SKILLS PROFILE
-Excellent verbal, written, and organizational skills; able to be tactful when required
-Experience with Microsoft Office products; can type 35 words per minute
EMPLOYMENT HISTORY
Home Healthcare Technician, May 2012 – Apr 2016, Hampton, Virginia and Pensacola, Florida
-Monitoring and taking care of needs of elderly parent with dementia. Duties include cooking, general house cleaning and laundry, sanitary care, budgeting, scheduling and maintaining appointments, dispensing medication, and general care as required.
Child Care Technician, Mar 2006 – Dec 2008, Army Chapel Services, Stuttgart Germany
-Performed child care during chapel services and organizational meetings. CPR certified.
-Assisted with maintaining supplies and equipment.
Health Unit Coordinator, Emergency Department, Dec 2001 – Dec 2005, Northeast Baptist Hospital, San Antonio TX
-Coordinated the activities for patients, providers, and associates in a 23 bed trauma unit.
-Performed routine office correspondence, answered and directed phone inquiries, and performed scheduling duties related to physician orders and patient needs.
-Retrieved and maintained medical records; used automated system to update records, request doctor’s orders, and transfer patients within or outside the facility.
-Brief experience with telemetry monitoring/reading. Maintained CPR certification
Health Unit Coordinator, Emergency Department, Jan 1998 – Oct 2001, Fort Walton Beach Medical Center, Fort Walton Beach, FL
-Coordinated the activities for patients, providers, and associates in an 18 bed trauma unit.
-Performed routine office correspondence, answered and directed phone inquiries, and performed scheduling duties related to physician orders and patient needs.
-Retrieved and maintained medical records; used automated system to update records, request doctor’s orders, and transfer patients within or outside the facility.
-Brief experience with telemetry monitoring/reading. Maintained CPR certification
Health Unit Coordinator, Children’s Hospital, Sep 1993 – Jul 1997, Sacred Heart Children’s Hospital, Pensacola, FL
-Coordinated the activities for patients, providers, and associates in a 16 bed children’s ward.
-Performed routine office correspondence, answered and directed phone inquiries, and performed scheduling duties related to physician orders and patient needs.
-Retrieved and maintained medical records; used automated system to update records, request doctor’s orders, and transfer patients within the facility.
EDUCATION
-Unit Coordinator Certification, Pensacola Junior College, 1991
-College Preparatory Classes, Pensacola High School, 1989
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