Engineer Quality

**** ********** *****

West Bloomfield, MI *****

248-***-**** (c)

248-***-**** (H)

Henry Venn **********@*****.***

SUMMARY

Thirty-six years of successful large computer manufacturing and automotive experience, quality and continuous improvement engineer. Result oriented. Skilled at developing and implementing quality systems, training, management and development of staff personnel, and process improvement implementation with problem solving tools. Possess strong interpersonal and communication capabilities in working with a wide range of personnel at all levels to reduce process cycle time and cost, avoid potential problems, eliminate waste, improve quality, delivery performance and facilitate the timely completion of projects. Enjoy developing global supplier and customer relationships across cultures and nations. Ability to travel to customer and supplier locations both foreign and domestic.

PROFESSIONAL EXPERIENCE

Lear Corporation HQ. – Automotive Seating Systems, Southfield, MI. July 2013 – July 2016

Corporate Senior Quality Engineer – New and Current Programs/Products.

Responsible for working with Group and Divisional Engineering, Manufacturing, Purchasing and Quality personnel to successfully launch/SOP new seating systems programs/products whiles supporting current ones as required to comply with Lear Global Supplier Quality requirements.

Responsible and successfully supported the following OEM-Customers: FCA, BMW, Mercedes-Benz, VW and Hyundai, including their Lear Program Management Process, Timing Plan, APQP and Supplier Readiness requirements from development phase to End of Life (EOL).

Corporate coordinator for their Substance of Concerns (SoC) removal and IMDS requirements.

As a leader, member, or coordinator, successfully worked with cross-functional teams, developing, implementing and maintaining FMEA Poke Yoke systems to drive Lear products to world class quality.

Successfully drove external and internal suppliers to find root causes and corrective actions, within documented 8D process, reducing quality and warranty issues.

Ensured through plant audits that the Quality System as defined by the Lear Quality Manual is in compliance to the ISO/TS16949:2009 standards and SoC/IMDS removal requirements

Provided training, guidance and technical support primarily to internal suppliers whiles supporting customer internal and external audits.

Successfully led, coordinated or initiated improvement process work – station by station to deliver improved operational performance through waste elimination and variation reduction and compliance audits – FMEAs, Control Plans, Process Flow and related documents.

Adecco-Johnson Controls Inc., Automotive Group, Plymouth, MI. October 2011 – February 2013

Advance Supplier Quality Engineer (ASQE) – Nissan Business Unit Advance & Current Products

Responsible for the Advance Quality Launches/SOP for all Nissan’s MY 12.5 & 13 vehicles seats programs, internal suppliers’ closures and transfers. Review and approval of suppliers’ PPAPs, Nissan’s ANPQP PPAPs and corrective actions.

Successfully completed all SOP Deliverables and timely received ANPQP PPAPs approval from Nissan for two MY12.5 & 13 cars and trucks seats programs (18 Vehicles). Started MY14 seats program.

Championed resolutions and timely implemented customer (Nissan) corrective actions to closures. Successfully developed problem suppliers without interrupting Nissan’s manufacturing productions.

Facilitated with JCI Purchasing and Engineering Groups the closures of JCI Suppliers plants and the transfers of over 150 seats components to 20 new external suppliers with no customers’ interruption.

CDI-Chrysler Group LLC, Purchasing & Supplier Quality, Auburn Hills, MI. July 2010 – April 2011

Supplier Quality Engineer (SQE) - Advance and Current Products

Responsible for the Advance Quality launches for all powertrain purchased products Transfer Cases, Manual Transaxles Transmissions and Engines Bearings from Chrysler’s US Tier one suppliers to their Assembly Plants.

Managed and approved numerous product releases and production launches’ APQP, PSO, PPAP activities and requirements.

Executed successfully, suppliers’ developments, products and processes improvements, PFMEA, DVP&R, Control Plans and resolutions for 8Ds activities, FRs, 3CPRs, eCIMS, customers and warranty returns.

Accomplished successful results in the launching of five products, implementations of numerous Chrysler and Suppliers engineering changes with cognizant Chrysler and their Suppliers’ program managers, commodities buyers and engineering groups.

PRODUCT ACTION INTERNATIONAL – Professional Sourcing Oct. 2002 – Mar. 2009

Quality Engineer – Subject Matter Expert

Responsibilities: Provided quality engineering, management, consulting and supplier –customer interface services:

Allison Transmission, Indiana Mar. 2008 – Feb. 2009.

Led APQP Quality and Suppliers PPAP Projects for the EFV Program.

Validated and approved PPAP packages for 6 tier-one suppliers involving 80 assembly components.

Chrysler, GM, Nissan Mar. 2008 – Nov. 2008.

Provided 3rd Party Containment Systems and Supplier Engineering Service Program (3CPR/SSC L2E).

Completed successfully 6 engineering services projects and training for Continental AG, L & W Engineer, Automotive companies: AZ, Cadence, Benteleer and Tower – interior trim & running assembly procedures.

Hayes Lemmerz Incorporated, Wabash, Indiana Sept. 2006 – Mar.2007.

Quality Engineer for the Ford Motor Co. Account – Lima, Romeo and Windsor Engine Intake Manifolds.

Magna Electronics Inc. /Magna Donnelly, Holly, Michigan April 2006 – Aug. 2006.

Consultant/Quality Engineer. – Developed manufacturing processes gap analysis and implemented results.

Trained and developed personnel staff to utilized eight steps (8D) discipline process and 3L5W to implement and close requested customer preventive corrective actions. Resulted to 54 closures from 62.

Revised Procedures and Work Instructions that reduced scrap by 56% and customer’s complaints by 75%.

Ford-Eaton Automotive Truck Transmission, Three Rivers/Plymouth, Michigan May 2005 – Aug. 2005

Resident Ford Engineer at supplier (Eaton) site. Responsible for Quality/Productivity Improvements.

Performed Ford yearly Q1 15 Elements Audit Manufacturing Site Assessment Matrix and report submitted.

Summit Polymers/CPPC, Chicago, Illinois April 2004 – Dec. 2004

Customer Product Quality Engineer Liaison for 4 Ford 2005 Models Product Launch (Ford 600, Freestyle and Montego) at the Chicago Ford Assembly Plant.

Developed customer satisfaction and supplier quality processes and audit. Championed resolution and implemented customer corrective actions to closure.

ACSYS Automotive, Southfield, Michigan & Ontario, Canada Feb. 2003 – Dec. 2003.

Managed new products launch activities and PPAP approval for GM Hummer vehicle bumper assemblies.

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Managed these short term contracts in between the above engagements.

BBK Tool Move Company, Troy, MI – Transfered multi die stamp operation quality systems and products to a new acquisitive supplier.

BOSCH Automotive, South Bend, IL – Developed and Implemented PFMEA, Control Plan, Work Instructions and Packaging for automotive brakes repair kit assembly process.

Oxford Automotive, Canton, MS – Managed new product launch, DFMEA,PFMEA, Control Plans and PPAP validation and approval

AZ Automotive, Fraser, MI – Trained and developed staff how to utilize Automotive 8 Steps disciplines and 3L5W to close customer corrective actions, Conducted GM Controlled Shipment Level 2 Assessment Audit for Humvee Auto.

ZF LinForder, Chicago, IL – Performed Process Gap Analysis with results, conclusion and improvemet action items

NORGREN AUTOMOTIVE INC., Mount Clemens, MI July 2000 – March 2002

Quality & Reliability Engineer - International Industrial Automation Systems

Provided technical direction and leadership for the department supporting the automations and robotics systems division. Managed all customer satisfaction, manufacturing quality systems, suppliers’ activities, reliabilities, maintainability (R&M) requirements and functional testing.

Managed and implemented Ford Production Maintenance (FTPM), Reliability & Maintainability processes and procedures, including Machinery FMEAs, Life Cycle Cost (LCC) Analysis, Downtime Delayed Studies and TGR/TGW Reports, 8Ds and 3L5W solutions process. Conducted quality training and consultation to management.

PANTHER CRANKSHAFTS INC., Wixom, MI August 1999 – July 2000

Quality Manager

Provided technical direction and leadership for the department. Managed all customer satisfaction, manufacturing quality systems and suppliers’ activities with eight (8) technical staff.

Managed and facilitated customers APQP, PPAPs, PFMEAs, Control Plans approvals and QS9000 Readiness.

Developed and implemented quality procedures and work instructions that improved the company’s quality level.

During my management, achieved supplier of the year award, 3 products certificate of certification, maintained supplier quality rating over 27 per scale of 30, reduced scrap cost by 35%, and customer returns by 70%.

WEBASTO SUNROOFS INC., Rochester Hills, MI March 1996 – May 1999

Senior Quality Systems Engineer

Manufacturing/Quality

Managed the entire implementation and maintenance of QS9000/ISO 9000 requirements registration and certification, MS9000 material requirements for FORD Q1 certification and all internal quality systems audits.

Provided in-house consultation to directors, managers and functional groups QS9000 Quality Systems, MS9000 requirements and AIAG standards. Led the development and Sign-off of the Plant’s Quality Manual and Procedures.

The above contributed greatly to the attainment of the company’s QS9000 registration/certification.

FORD MOTOR COMPANY / MANPOWER (Powertrain Reliability & Quality)

In-House Consultant, Dearborn, Michigan Jan 1992 – Mar. 1996

Manufacturing/Quality

Provided in-house consultant service to two Ford Casting Plants in Canada, in the area of improving the quality of their processes and products, readiness for their bi-annual plant Q101/TQE System Survey Audit QS9000/ISO9000 registration and Total Quality Excellence (TQE) Certification; - ISIR/PPAP, FMEA, QOS, AIAG Standards, Ford WERS, DOE, and Ford QSA. Wrote and revised most of their plant quality procedures and quality policies.

Registration and certification were successfully obtained within the required corporate timing plan.

DIGITAL EQUIPMENT CORPORATION April 1984 – May 1991

Senior Manufacturing Systems Consultant, Farmington Hills, Michigan 1990-1991

Manufacturing/Quality

Provided pre-sale and post-sale consulting to the sales teams and clients in the area of Total Quality Management, solutions, services, training, business needs analysis, proposal preparation, product presentations (TQM, SPC, SQC, JIT, ISO-9000) that will reduce cost, time and improve quality levels.

Plant Quality Manager, Springfield, Massachusetts 1989-1990

Managed the central quality organization: Budgets, Quality Operations and programs.

Developed strategies and plans that achieved comprehensiveness through quality discipline and functional staffs.

Reorganized the plant quality functional groups to a centralized one with a reduction in head count. In return accomplished a high quality level of personnel effectiveness and accountability.

Led Advance Quality Planning meetings. Coordinated Process Approval and Sign-Off with customers.

Plant Customer Satisfaction/POM Manager, Springfield, Massachusetts 1988-1990

POM (Point of Manufacturing)

Managed the entire plant operations, utilizing implemental strategies, systems, solutions, analytic measures and metrics for the outgoing products to meet or exceed customer satisfaction. Reduced manufacturing cos.

Empowered to authorize first revenue shipment of new products in readiness to announcement date.

Process Quality Manager, Springfield, Massachusetts 1986-1988

Managed the entire plant disk products: Quality Reliability and Customer Satisfaction operations, providing strategic planning, budgeting, and products quality systems above expectation with 18 people.

Grew all disk products to exceed committed quality cost reduction by 40%. Product reliability increased by 60%.

Implemented corrective action system that reduced customer failure response time/closures by 46%.

Senior Quality Engineer/Manufacturing Engineer, Springfield, Massachusetts 1984-1986

Managed up to 5 technical staff and 20 quality auditors. Responsible for processes/products quality, reliability and incoming materials plant goals for disk products. Responsible for customer interface activities.

Increased quality levels by 30% across the manufacturing operations and products, reliability by 33%.

CONTROL DATA CORPORATION Jan. 1978 – April 1984

First Level Manufacturing Manager, Washington, D.C. Facility 1983-1984

Quality Assurance Engineer/Test Engineer Supervisor, Washington D.C. Facility 1981-1983

Quality Assurance Engineer, Minneapolis, Minnesota 1978-1980

EDUCATION

QS 9000/ISO 9000 Lead Assessor Certificate, November 1996, Victoria Group Inc. /Ford Motor Co.

Bachelor of Science - Electrical Engineering, 1977; Temple University, Philadelphia, Pennsylvania

Bachelor of Science - Nuclear Physics, 1973; People's Friendship University, Moscow USSR

PROFESSIONAL EDUCATION DEVELOPMENT

Possess the knowledge of a wide range of problem solving tools and methods, including statistics, combined with the ability to select and apply them to make data based decision to sustain higher levels of process or product quality.

Product Action University: Automotive OEM, Quality Engineering Manufacturing Systems Courses

Digital Equipment Corporation: Corporate-Sr. Management Career Development Courses

Control Data Corporation: Completed 300 hours of management course ware and Quality Solutions

Other Quality Engineering Systems and Methodologies:

ISO9000/ISO14000 Internal Audit 8D Problem Solving Process ISO/TS 16949:2009

APQP, TQM, GD&T, Six Sigma Methodology Lean manufacturing Process Product and Machinery FMEA

GM Certified Quality Engineer Applications Six Sigma Methodology Measurement System Analysis

GM Quality Systems Basics (QSB), GP5 & GP2) Kaizen, DFSS & TQM Shainin Red X Methodology

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