Customer Service Microsoft Office
Resume:
Melinda Hetzel
Colgate, Wisconsin
*************@*****.***
Summary
I have 18 years in customer service industries and have 4 years of management experience. I am proficient in Microsoft Office and other applications. I am looking for a position where I can serve customers and my employer to the best of my abilities.
Education
Kaplan University
B.A. in Psychology
Davenport, Iowa
Deferred April 2013
Haven't finished degree, planning on going back.
Waukesha County Technical College
Culinary Management
Pewaukee, Wisconsin
Transferred May 2003
Waukesha South High School
High School Diploma
Waukesha, Wisconsin
Graduated January 2002
Employment History
Denny's
Server/Shift Manager
Waukesha, Wisconsin
October 2001 – January 2006
Serving customers, training new employees, solving issues and complaints for guests, taking care of shift paperwork and counting drawers.
Quad/Graphics
Finishing Inkjet Operator
Sussex, Wisconsin
March 2007 – December 2015
Worked as a Finishing Technician and Inkjet Operator for 6 years, also had 3 years working in Plant Quality Control in Sussex, WI. Helped the machine operators run the machine, trained new employees, and made sure that I was sending out quality product following all regulations as quickly as possible.
The Main Mill
Server/Bartender
Menomonee Falls, Wisconsin
December 2015 – May 2016
Serving guests, training new employees, banquet serving and bartending
Ally's Bistro
Casher/Bartender
Menomonee Falls, Wisconsin
June 2016 – Present
Hospitality, service, and providing my guests with the best dining experience.
Professional Skills
Quality Control: Advanced
Customer Service: Advanced
Typing: Advanced
Microsoft Office: Advanced
Languages
Spanish: Conversational
References
Sherra Moore
Former Coworker
Brian Murray
Former Covorker
Donna Chaput
Former Lead
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