THERESA BANKS

**** ***** ***** ******, **** *, Milwaukee, Wi 53224

Cell: 22-309-1318 Email: acwgae@r.postjobfree.com

Summary-HR professional with proven experience partnering with senior leadership to undertake Human Resource strategic planning to

support and advance corporate goals.

EXPERTISE

Change Strategies Performance Management Training & Development

Compensation & Benefits Employee Relations Talent Acquisition

PROFESSIONAL EXPERIENCE

Froedtert Hospital: Wauwatosa, Wisconsin 7/02 - Present

486-bed Level 1 medical center that serves as an eastern Wisconsin referral center for advanced medical practice care in 37 specialties and subspecialties.

HR Consultant

Responsible for 21 departments-36 executive, 779 full-time equivalents.

Fostered strong working relationships with both management and staff. Recognized by senior leaders for exemplary customer service.

Advised and supported Department clients in managing a variety of multifaceted human resource and workplace issues, including workplace conflict prevention and resolution. Go-to person for performance management (including progressive discipline), attendance management, and change strategies.

Contributed to the business by helping business leaders identify, prioritize, and build organizational capabilities, behaviors, structures and processes. Act as a liaison between the operations and HR to ensure alignment.

Known for successfully identifying new opportunities for HR to provide Value-Add.

Successfully represented client group at outside hearings and court proceedings such as unemployment, workers' compensation, equal rights and EEOC.

Successfully educated leaders in the new hire onboarding process relative to assigned client group such as Performance Excellence standards and HR related requirements.

Chaired organization’s diversity committee to build strategies to ensure a fair and equitable working environment for all.

Member of applicant tracking system implementation team. Project delivered on time and under budget. Increased productivity 75%.

THERESA BANKS

414-***-**** acwgae@r.postjobfree.com

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Alterra Healthcare: Milwaukee, Wisconsin 12/99 – 3/02

A $467 million assisted living provider headquartered in Milwaukee. Operates 450 residences in 26 states.

National Recruiter 4/01 – 3/02

Expanded Field Recruiter role to a national scope (Field Recruiter 12/99 – 4/01)

Responsible for a 3 state territory Midwest and Florida Divisions. Recruited Regional management and line staff positions.

1Hire to fill ratio – 55 days, industry average is 75 days

2Cost per hire ratio - $2800, industry average $3200

3Hired 69 executives in 4 months. Recruited RN’s, LPN’s, Regional Director of Operations, Residence Directors, Dining Services Managers, and Community Sales Representatives.

4Provided counsel to regional leadership on employee relations, change management, compensation, hiring and staffing issues

5Oversaw recruiting, hiring and orientation of new hires for Farmington Hills assignment

6Acted as liaison between corporate and field management

7Established strong industry/market affiliations and networks for solid business contacts and relationships, maintained sources for new job openings and monitored emerging trends

8Managed job fair program, developed classified ads, internal postings and other notices.

9Administered and evaluated tests for applicants focusing on behavioral tendencies and cognitive aptitudes

10Utilized Kenexa (web based applicant tracking system) to manage recruitment process

PREVIOUS POSITIONS

Management Recruiters International: Milwaukee, Wisconsin 4/97 – 11/99

$2 million office

Executive Recruiter

Conducted exclusive searches for hiring companies on a retainer or contingency basis

Target Corporation: Milwaukee, Wisconsin 1/95 – 4/97

Team Relations Leader

Human resources generalist for the Capitol Court location, 300 FTEs

EDUCATION

Bachelor of Science –Marketing- Northern Illinois University – 1984

CONTINUING EDUCATION

COBRA Compliance Legal Aspects of Filing Unemployment Compensation

EEOC Fair Employment Practices ERISA Guidelines Train the Trainer

Employee Handbooks

VOLUNTEER ACTIVITIES

Board member of Walker’s Point and Youth Services

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