Data Entry Customer Service
Resume:
CONFIDENTIAL
CURRICULUM VITAE
TINA MARIE MANNING
*, * ***** *****, ********** WA 6109
Telephone: 044*-**-**-**
PERSONAL AND CONFIDENTIAL DETAILS
NAME: Tina Marie MANNING
ADDRESS: Unit 3, 4 Heron Place
Maddington 6109
Western Australia
TELEPHONE: (08)
E-MAIL ADDRESS: **********@*******.***
DATE OF BIRTH: March 15, 1969
COUNTRY OF BIRTH: Australia
MARITAL STATUS: Divorced
HEALTH: Excellent (non-smoker)
HOBBIES AND
LEISURE ACTIVITIES: Reading Crochet
Needlework Renovating
Bushwalking Gardening
DRIVERS’ LICENCE: C class
Note: Current Police Clearance can be obtained
SKILLS
Control emotion and apply sound listening skills.
Work in demanding situations and meet deadlines.
Easily adapt to changing circumstances.
Excellent perception and decision making skills.
High level verbal and written communication skills.
Proven interpersonal skills.
Excellent public relations and liaison skills.
ATTITUDE AND ATTRIBUTES
Ambitious, motivated and hardworking.
A mature, responsible approach.
Ability to show initiative.
Respect for people of different cultures.
Calm and compassionate in nature.
Honest and dependable.
Assertive and confident.
Possess a genuine interest in people.
ORGANISATIONAL AND ADMINISTRATION SKILLS
Operate independently and in a team environment.
Interact confidently with people of all levels.
Proven organizational and office administration skills.
Staff supervision and leadership skills.
Excellent work habits with attention to detail.
Operate to schedules and meet deadlines.
Willing to take responsibility.
SUMMARY OF EXPERIENCE
Clerical: Assessments Service Implementation
Attendance Records Activity Co-ordination
Journals/Ledgers Record Keeping
Debtors/Creditors Payroll/Wages
Reconciliations Word Processing
Data Analysis Banking
Invoicing Filing
Other: Sales Promotion
Marketing Public Relations
Computer: Attache Axapta
TRACCS VIEW
Word Excel
MicrOpay ERA
LAST Breeze
Internet E-mail
Languages: German (Basic) French (Basic)
Italian (Basic)
EDUCATION
1986: Narrogin Senior High School
Narrogin W.A.
Level: Year 12 – TEE
Tertiary/Technical
1987: Edwards Business College
Perth W.A.
Course: Diploma in Business Studies
2009: St Ives Care
Perth W.A.
Course: Certificate III in Aged Care
COURSES, TRAINING, SEMINARS, LECTURES
Effective Communication for Managers – Community West
Dementia Training – Southern Cross Care
Introduction to Spark of Life – Kalamunda, W.A.
Manual Handling – ILC, Nedlands
Orientation Day at Independent Living Centre - Nedlands
Equal Employment Dispute Resolution – CCL
Workers’ Compensation Course – CCL
MicrOpay Report Writing – MicrOpay, Perth W.A.
VOLUNTARY WORK
2003 – 2007 Assist with canteen duties at Huntingdale Primary School, was also a member of P&C Fundraising Committee (2years).
EMPLOYMENT HISTORY
2011 – Current ARTIQUE DESIGNS PTY LTD
Canning Vale W.A.
2011 - Current Data/Order Entry
Job Function: - Attend to phone calls as needed
-Data Entry for Australia and New Zealand companies
-Entry of sales rates for purchasing projection purposes
-Generate invoices from orders
-Create and update order forms
-Process credits
-Balance sales figures daily
-Administration/reception duties as required
-Archive monthly
2007 – 2011: ST IVES CARE PTY LTD
Myaree W.A.
2007 – 2008: Support Worker
Job Function: - Providing care and support to the aged in their home.
-Completing comprehensive and detailed notes in client home files.
-Keeping accurate mileage records.
-Reporting on clients at risk.
-Following care plan instructions.
-Assisting clients to maintain involvement in the wider community.
2008 – 2009 Service Scheduler
Job Function: - Generate rosters for support workers.
- Authorize completed rosters.
-Provide support to staff in the community.
-
2009 – 2011 VHC/HACC/DDR Assessor
Job Function: - Complete assessments and reviews in timely manner.
-Liaise with service providers to provide services to clients.
-Liaise with veterans and clients to provide assistance in the home.
-Assess complex client needs for admission to Day Respite Program.
-Initiate and maintain confidential client records.
-Attend training as required to maintain program knowledge.
- Liaise with clients, families and staff to provide best care for clients.
1999 – 2007: Home and domestic duties
1995 – 1999: NOVEK
Applecross W.A.
1995 – 1997: Receptionist/Account Clerk
Job Function: - Processing accounts payable, debtors payable, payroll, timesheets and employment records.
-Finalizing payroll reports and data entry.
-Calculating and recording staff entitlements and super contributions.
-Front counter and telephone reception.
1997 – 1999 Assistant Financial Controller
Job Function: - Retrieve previous days’ transactions and input to computer system.
-Finalize bank reconciliation.
-Handling insurance claims.
-Assist with fuel, stock and petty cash reconciliation.
-Prepare manual cheque requests.
-General office duties.
-Ongoing site communication and computer maintenance.
-Liaison with management and clients.
-Staff supervision and training.
1994 – 1995
Employer: LIZARD CURTAINS AND COVERS
Bayswater W.A.
Position: Accounts Clerk
Job Function: - Processing orders.
-Banking.
-Accounts payment.
-Wages preparation.
-Preparation of group tax, prescribed payments and sales tax.
-Relief reception duties and general office procedures.
1993 – 1994
Employer: SKIPPER MITSUBISHI
Victoria Park W.A.
Position: Data Entry Clerk
Job Function: - Processing bank statements.
-Reconciling vehicle accounts.
-Bank reconciliations.
-Maintenance of fleet records.
1988 – 1993
Employer: TPW AUSTRALIA
Kenwick W.A.
Position: Receptionist/Secretary
Job Function: - Processing orders.
-Debtors/Creditors invoicing.
-Banking.
-Customer service.
-Bank reconciliations.
-Assist management as required.
-Queensland and New South Wales branch administration.
REFEREES
Tricia Davis Training Coordinator
Telephone: 041*-***-***
Frances Bell South Perth, WA
Telephone: 043*-***-*** (Mobile)
CAREER OBJECTIVES
To build on knowledge already gained and to provide higher level of care to clients in the community.
To continue studies to develop existing skills base and further understand dementia related illnesses.
To assist people requiring help to remain independent in the community and to facilitate access to other programs as required.
Contact this candidate