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Data Entry Customer Service

Location:
Maddington, WA, 6109, Australia
Posted:
September 05, 2016

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Resume:

CONFIDENTIAL

CURRICULUM VITAE

TINA MARIE MANNING

*, * ***** *****, ********** WA 6109

Telephone: 044*-**-**-**

PERSONAL AND CONFIDENTIAL DETAILS

NAME: Tina Marie MANNING

ADDRESS: Unit 3, 4 Heron Place

Maddington 6109

Western Australia

TELEPHONE: (08)

044*-***-***

E-MAIL ADDRESS: acwg7q@r.postjobfree.com

DATE OF BIRTH: March 15, 1969

COUNTRY OF BIRTH: Australia

MARITAL STATUS: Divorced

HEALTH: Excellent (non-smoker)

HOBBIES AND

LEISURE ACTIVITIES: Reading Crochet

Needlework Renovating

Bushwalking Gardening

DRIVERS’ LICENCE: C class

Note: Current Police Clearance can be obtained

SKILLS

Control emotion and apply sound listening skills.

Work in demanding situations and meet deadlines.

Easily adapt to changing circumstances.

Excellent perception and decision making skills.

High level verbal and written communication skills.

Proven interpersonal skills.

Excellent public relations and liaison skills.

ATTITUDE AND ATTRIBUTES

Ambitious, motivated and hardworking.

A mature, responsible approach.

Ability to show initiative.

Respect for people of different cultures.

Calm and compassionate in nature.

Honest and dependable.

Assertive and confident.

Possess a genuine interest in people.

ORGANISATIONAL AND ADMINISTRATION SKILLS

Operate independently and in a team environment.

Interact confidently with people of all levels.

Proven organizational and office administration skills.

Staff supervision and leadership skills.

Excellent work habits with attention to detail.

Operate to schedules and meet deadlines.

Willing to take responsibility.

SUMMARY OF EXPERIENCE

Clerical: Assessments Service Implementation

Attendance Records Activity Co-ordination

Journals/Ledgers Record Keeping

Debtors/Creditors Payroll/Wages

Reconciliations Word Processing

Data Analysis Banking

Invoicing Filing

Other: Sales Promotion

Marketing Public Relations

Computer: Attache Axapta

TRACCS VIEW

Word Excel

MicrOpay ERA

LAST Breeze

Internet E-mail

Languages: German (Basic) French (Basic)

Italian (Basic)

EDUCATION

1986: Narrogin Senior High School

Narrogin W.A.

Level: Year 12 – TEE

Tertiary/Technical

1987: Edwards Business College

Perth W.A.

Course: Diploma in Business Studies

2009: St Ives Care

Perth W.A.

Course: Certificate III in Aged Care

COURSES, TRAINING, SEMINARS, LECTURES

Effective Communication for Managers – Community West

Dementia Training – Southern Cross Care

Introduction to Spark of Life – Kalamunda, W.A.

Manual Handling – ILC, Nedlands

Orientation Day at Independent Living Centre - Nedlands

Equal Employment Dispute Resolution – CCL

Workers’ Compensation Course – CCL

MicrOpay Report Writing – MicrOpay, Perth W.A.

VOLUNTARY WORK

2003 – 2007 Assist with canteen duties at Huntingdale Primary School, was also a member of P&C Fundraising Committee (2years).

EMPLOYMENT HISTORY

2011 – Current ARTIQUE DESIGNS PTY LTD

Canning Vale W.A.

2011 - Current Data/Order Entry

Job Function: - Attend to phone calls as needed

-Data Entry for Australia and New Zealand companies

-Entry of sales rates for purchasing projection purposes

-Generate invoices from orders

-Create and update order forms

-Process credits

-Balance sales figures daily

-Administration/reception duties as required

-Archive monthly

2007 – 2011: ST IVES CARE PTY LTD

Myaree W.A.

2007 – 2008: Support Worker

Job Function: - Providing care and support to the aged in their home.

-Completing comprehensive and detailed notes in client home files.

-Keeping accurate mileage records.

-Reporting on clients at risk.

-Following care plan instructions.

-Assisting clients to maintain involvement in the wider community.

2008 – 2009 Service Scheduler

Job Function: - Generate rosters for support workers.

- Authorize completed rosters.

-Provide support to staff in the community.

-

2009 – 2011 VHC/HACC/DDR Assessor

Job Function: - Complete assessments and reviews in timely manner.

-Liaise with service providers to provide services to clients.

-Liaise with veterans and clients to provide assistance in the home.

-Assess complex client needs for admission to Day Respite Program.

-Initiate and maintain confidential client records.

-Attend training as required to maintain program knowledge.

- Liaise with clients, families and staff to provide best care for clients.

1999 – 2007: Home and domestic duties

1995 – 1999: NOVEK

Applecross W.A.

1995 – 1997: Receptionist/Account Clerk

Job Function: - Processing accounts payable, debtors payable, payroll, timesheets and employment records.

-Finalizing payroll reports and data entry.

-Calculating and recording staff entitlements and super contributions.

-Front counter and telephone reception.

1997 – 1999 Assistant Financial Controller

Job Function: - Retrieve previous days’ transactions and input to computer system.

-Finalize bank reconciliation.

-Handling insurance claims.

-Assist with fuel, stock and petty cash reconciliation.

-Prepare manual cheque requests.

-General office duties.

-Ongoing site communication and computer maintenance.

-Liaison with management and clients.

-Staff supervision and training.

1994 – 1995

Employer: LIZARD CURTAINS AND COVERS

Bayswater W.A.

Position: Accounts Clerk

Job Function: - Processing orders.

-Banking.

-Accounts payment.

-Wages preparation.

-Preparation of group tax, prescribed payments and sales tax.

-Relief reception duties and general office procedures.

1993 – 1994

Employer: SKIPPER MITSUBISHI

Victoria Park W.A.

Position: Data Entry Clerk

Job Function: - Processing bank statements.

-Reconciling vehicle accounts.

-Bank reconciliations.

-Maintenance of fleet records.

1988 – 1993

Employer: TPW AUSTRALIA

Kenwick W.A.

Position: Receptionist/Secretary

Job Function: - Processing orders.

-Debtors/Creditors invoicing.

-Banking.

-Customer service.

-Bank reconciliations.

-Assist management as required.

-Queensland and New South Wales branch administration.

REFEREES

Tricia Davis Training Coordinator

Telephone: 041*-***-***

Frances Bell South Perth, WA

Telephone: 043*-***-*** (Mobile)

CAREER OBJECTIVES

To build on knowledge already gained and to provide higher level of care to clients in the community.

To continue studies to develop existing skills base and further understand dementia related illnesses.

To assist people requiring help to remain independent in the community and to facilitate access to other programs as required.



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