Customer Service Sales
Resume:
James A. Hudson II
*** **** ****** • Newport News, VA 23607 • 757-***-**** • ******@*******.***
Summary of Qualifications
• Proven history of successful community partnering • Proven ability to lead effective teams
• Familiar with aspects of fiscal management • Demonstrated customer service excellence
• Visionary adept at planning and implementing new programs • Hard working, able to multi-task effectively
• Outstanding leadership, training and communication skills
Professional Experience
March 2016 – Present Keller Williams Elite-Peninsula, Newport News, VA Realtor
Coordinate appointments to show homes to prospective buyers
Advise clients on market conditions, prices, mortgages legal requirements and related matters
Show residential properties and demonstrate features and benefits of available homes
Arrange meetings between buyers and sellers when details of transactions need to be negotiated
Contact property owners and advertise services to solicit property sales listings
Promote sales of properties through advertisements, open houses, and multiple listing services
Prepare presentation contracts, purchase agreements, closing statements, deeds and leases
Confer with escrow companies, lenders, home inspectors to assist buyers and sellers
Successfully work with home buyers and sellers to profitably list and sell homes
Accompany buyers during visits and inspections of properties
Provide positive experiences for buyers and sellers throughout the buying and selling experience
July 2015 – February 2016 Shaffer Realty, Chesapeake, VA Real Estate Agent/Apprentice
Coordinate appointments to show homes to prospective buyers
Advise clients on market conditions, prices, mortgages legal requirements and related matters
Show residential properties and demonstrate features and benefits of available homes
Arrange meetings between buyers and sellers when details of transactions need to be negotiated
Contact property owners and advertise services to solicit property sales listings
Promote sales of properties through advertisements, open houses, and multiple listing services
Prepare presentation contracts, purchase agreements, closing statements, deeds and leases
Confer with escrow companies, lenders, home inspectors to assist buyers and sellers
Successfully work with home buyers and sellers to profitably list and sell homes
Accompany buyers during visits and inspections of properties
Provide positive experiences for buyers and sellers throughout the buying and selling experience
James A. Hudson II
2009 – 2016 Agape Counseling & Therapeutic Services, Inc., Hampton, VA
Lead Counselor – Peninsula Day Treatment
Assist in the transition of Southside and Peninsula Day Treatment Programs into one combined
Program
Provides direct support to assigned Day Treatment professional staff
Provides Day Treatment support, therapeutic intervention, family counseling and group
therapy to youth and their families
Participates in educational support for the client to include, help in the support of academic
instruction, tutoring, parent teacher conferences and facilitating classroom based activities
Develops and implements individual service plans for clients
Develops and enhances relationship with clients and family
Provides one-on-one counseling, and mentoring to students
Collaborate with all community practitioners providing service to clients
Plan, coordinate and implement school break therapeutic activities with client
Coordinate weekly contact with parent and community practitioners
Provides written description of services provided to client inn form of progress
notes, Quarterly Reports, Treatment Plans and Service Authorizations
Develop and facilitate daily groups designed to support academic success as well as address
the clinical/therapeutic needs of the youth and their family
Area Coordinator – Southside Day Treatment
Provide direct daily supervision, training and support to assigned Day Treatment professional staff
Assists in the design and facilitation of programs that develop strategies for the company’s
marketing and technological advances
Works collaboratively with Agape staff with processing referrals, an assuring compliance with
policies and procedures
Collects monthly progress summaries to share with area coordinator and school principal
Act as the lead in developing and facilitating summer programming
Collaborate with school administrators (teachers, and administrative staff) to include school
psychologist, school social worker, and school guidance counselor
Coordinate with school officials to support school goals (field trips, read-along, field day).
Review clinical school reports, treatment plans and other client documentation
Collaborate with all community practitioners providing service to clients
Provide education and promotion of Agape services to school administration, teachers,
families, parents and community
Completed intakes and personal assessments as needed
James A. Hudson II
Building Lead Supervisor – Southside
Assists in the design and facilitation of programs that develop strategies for the company’s
marketing and technological advances
Create monthly progress summaries to share with area coordinator and school principal
Participates in educational support for the client to include, help in the support of academic
instruction, tutoring, parent teacher conferences and facilitating classroom based activities
Collaborate daily with school administrators (teachers, and administrative staff) to include
school psychologist, school social worker, school guidance counselor, etc.
Plan, coordinate and implement school break therapeutic activities with client
Complete clinical school reports, treatment plans and other client documentation
Develop and facilitate daily groups designed to support academic success as well as address
the clinical/therapeutic needs of the youth and their family
2007 – 2009 Peninsula Metropolitan YMCA, Star Achievers Academy YMCA, Hampton, VA
Director of Innovation and Advancement
Provided direct leadership and counseling to the Men of Distinction Association (MOD) program at Cooper Elementary
Provided individual and group counseling based on behavior plans to thirteen fourth/fifth grade boys in MOD program
Planned and implemented cognitive –behavioral programming for MOD participants
Planned and implemented individualized behavior modification programs and monitoring progress through collaboration with Cooper Elementary staff and MOD participants family
Planned and implemented pro-social skills curriculums and interventions for MOD participants
Provided on-site crisis response and behavior management interventions to MOD participants during the school day
Developed and provided leadership and communication for Cooper Elementary/YMCA 21st Century Communications Team
Provided direct leadership, communication and coaching to Cooper School Club Sponsor leaders
Provided direct staff leadership to Board Scholarship Committee
Developed and maintained collaborative relationship with community agencies
Assisted with Board recruitment, training and management
Assisted with development of Branch budget
Provided direct leadership to program budgeting and administration
Provided direct leadership to the research, development, writing and administration of grants
2003 – 2007 Peninsula Metropolitan YMCA, Hampton Family YMCA, Hampton, VA
Community Development Director
Developed, implemented and directed volunteer and internship programs
Directed and managed 21st Century program and grant administration
James A. Hudson II
Recruited, supervised training/involvement of volunteers, community service workers, and interns
Directed operations of Branch Strong Community and United Way Campaigns
Provided direct leadership to the Community Division Strong Communities Campaign
Provided leadership and coaching to eight (8) staff directors
Planned, implemented and directed volunteer training for Community Division of Strong Communities Campaign
Developed community task group to create inter-community neighborhoods
Provided leadership, planning, communication and training to staff, volunteers, and community partners for Family Volunteer Day, Bright Beginnings, and Christmas Connections outreach programs serving over 150 families and involving over 300 volunteers
Supervised and coached two (2) counselors and one tutor for 21st Century Community Learning Center program serving more than 25 students
Education
Regent University, Virginia Beach, VA
M.A. in Education (2002)
Licensure
Licensed Real Estate Agent, Virginia
Personal Achievements
Member Virginia Board of Realtors and Multiple Listing Service
Member National Association of Realtors
Licensed Minister of the Gospel, Mount Sinai Baptist Church, Washington, D.C.
Promoted First Lieutenant, U.S. Army
Commissioned Second Lieutenant, U.S. Army
Completed the U.S. Army Adjutant General Officer Basic Course top - 10% of class
Completed the U.S. Army Airborne School
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