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Customer Service Sales

Location:
Hampton, VA
Posted:
September 05, 2016

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Resume:

James A. Hudson II

*** **** ****** • Newport News, VA 23607 • 757-***-**** • acwg6z@r.postjobfree.com

Summary of Qualifications

• Proven history of successful community partnering • Proven ability to lead effective teams

• Familiar with aspects of fiscal management • Demonstrated customer service excellence

• Visionary adept at planning and implementing new programs • Hard working, able to multi-task effectively

• Outstanding leadership, training and communication skills

Professional Experience

March 2016 – Present Keller Williams Elite-Peninsula, Newport News, VA Realtor

Coordinate appointments to show homes to prospective buyers

Advise clients on market conditions, prices, mortgages legal requirements and related matters

Show residential properties and demonstrate features and benefits of available homes

Arrange meetings between buyers and sellers when details of transactions need to be negotiated

Contact property owners and advertise services to solicit property sales listings

Promote sales of properties through advertisements, open houses, and multiple listing services

Prepare presentation contracts, purchase agreements, closing statements, deeds and leases

Confer with escrow companies, lenders, home inspectors to assist buyers and sellers

Successfully work with home buyers and sellers to profitably list and sell homes

Accompany buyers during visits and inspections of properties

Provide positive experiences for buyers and sellers throughout the buying and selling experience

July 2015 – February 2016 Shaffer Realty, Chesapeake, VA Real Estate Agent/Apprentice

Coordinate appointments to show homes to prospective buyers

Advise clients on market conditions, prices, mortgages legal requirements and related matters

Show residential properties and demonstrate features and benefits of available homes

Arrange meetings between buyers and sellers when details of transactions need to be negotiated

Contact property owners and advertise services to solicit property sales listings

Promote sales of properties through advertisements, open houses, and multiple listing services

Prepare presentation contracts, purchase agreements, closing statements, deeds and leases

Confer with escrow companies, lenders, home inspectors to assist buyers and sellers

Successfully work with home buyers and sellers to profitably list and sell homes

Accompany buyers during visits and inspections of properties

Provide positive experiences for buyers and sellers throughout the buying and selling experience

James A. Hudson II

2009 – 2016 Agape Counseling & Therapeutic Services, Inc., Hampton, VA

Lead Counselor – Peninsula Day Treatment

Assist in the transition of Southside and Peninsula Day Treatment Programs into one combined

Program

Provides direct support to assigned Day Treatment professional staff

Provides Day Treatment support, therapeutic intervention, family counseling and group

therapy to youth and their families

Participates in educational support for the client to include, help in the support of academic

instruction, tutoring, parent teacher conferences and facilitating classroom based activities

Develops and implements individual service plans for clients

Develops and enhances relationship with clients and family

Provides one-on-one counseling, and mentoring to students

Collaborate with all community practitioners providing service to clients

Plan, coordinate and implement school break therapeutic activities with client

Coordinate weekly contact with parent and community practitioners

Provides written description of services provided to client inn form of progress

notes, Quarterly Reports, Treatment Plans and Service Authorizations

Develop and facilitate daily groups designed to support academic success as well as address

the clinical/therapeutic needs of the youth and their family

Area Coordinator – Southside Day Treatment

Provide direct daily supervision, training and support to assigned Day Treatment professional staff

Assists in the design and facilitation of programs that develop strategies for the company’s

marketing and technological advances

Works collaboratively with Agape staff with processing referrals, an assuring compliance with

policies and procedures

Collects monthly progress summaries to share with area coordinator and school principal

Act as the lead in developing and facilitating summer programming

Collaborate with school administrators (teachers, and administrative staff) to include school

psychologist, school social worker, and school guidance counselor

Coordinate with school officials to support school goals (field trips, read-along, field day).

Review clinical school reports, treatment plans and other client documentation

Collaborate with all community practitioners providing service to clients

Provide education and promotion of Agape services to school administration, teachers,

families, parents and community

Completed intakes and personal assessments as needed

James A. Hudson II

Building Lead Supervisor – Southside

Assists in the design and facilitation of programs that develop strategies for the company’s

marketing and technological advances

Create monthly progress summaries to share with area coordinator and school principal

Participates in educational support for the client to include, help in the support of academic

instruction, tutoring, parent teacher conferences and facilitating classroom based activities

Collaborate daily with school administrators (teachers, and administrative staff) to include

school psychologist, school social worker, school guidance counselor, etc.

Plan, coordinate and implement school break therapeutic activities with client

Complete clinical school reports, treatment plans and other client documentation

Develop and facilitate daily groups designed to support academic success as well as address

the clinical/therapeutic needs of the youth and their family

2007 – 2009 Peninsula Metropolitan YMCA, Star Achievers Academy YMCA, Hampton, VA

Director of Innovation and Advancement

Provided direct leadership and counseling to the Men of Distinction Association (MOD) program at Cooper Elementary

Provided individual and group counseling based on behavior plans to thirteen fourth/fifth grade boys in MOD program

Planned and implemented cognitive –behavioral programming for MOD participants

Planned and implemented individualized behavior modification programs and monitoring progress through collaboration with Cooper Elementary staff and MOD participants family

Planned and implemented pro-social skills curriculums and interventions for MOD participants

Provided on-site crisis response and behavior management interventions to MOD participants during the school day

Developed and provided leadership and communication for Cooper Elementary/YMCA 21st Century Communications Team

Provided direct leadership, communication and coaching to Cooper School Club Sponsor leaders

Provided direct staff leadership to Board Scholarship Committee

Developed and maintained collaborative relationship with community agencies

Assisted with Board recruitment, training and management

Assisted with development of Branch budget

Provided direct leadership to program budgeting and administration

Provided direct leadership to the research, development, writing and administration of grants

2003 – 2007 Peninsula Metropolitan YMCA, Hampton Family YMCA, Hampton, VA

Community Development Director

Developed, implemented and directed volunteer and internship programs

Directed and managed 21st Century program and grant administration

James A. Hudson II

Recruited, supervised training/involvement of volunteers, community service workers, and interns

Directed operations of Branch Strong Community and United Way Campaigns

Provided direct leadership to the Community Division Strong Communities Campaign

Provided leadership and coaching to eight (8) staff directors

Planned, implemented and directed volunteer training for Community Division of Strong Communities Campaign

Developed community task group to create inter-community neighborhoods

Provided leadership, planning, communication and training to staff, volunteers, and community partners for Family Volunteer Day, Bright Beginnings, and Christmas Connections outreach programs serving over 150 families and involving over 300 volunteers

Supervised and coached two (2) counselors and one tutor for 21st Century Community Learning Center program serving more than 25 students

Education

Regent University, Virginia Beach, VA

M.A. in Education (2002)

Licensure

Licensed Real Estate Agent, Virginia

Personal Achievements

Member Virginia Board of Realtors and Multiple Listing Service

Member National Association of Realtors

Licensed Minister of the Gospel, Mount Sinai Baptist Church, Washington, D.C.

Promoted First Lieutenant, U.S. Army

Commissioned Second Lieutenant, U.S. Army

Completed the U.S. Army Adjutant General Officer Basic Course top - 10% of class

Completed the U.S. Army Airborne School

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