Experienced Pharmacy Technician

KANIZ FATEMA

**-** ***** **. *** *B Richmond Hill, NY 11418 347-***-**** *****.***@*****.***

PHARMACY TECHNICIAN

Dynamic bilingual healthcare professional with extensive pharmacy, financial, and customer service experience. Demonstrated compliance with legal regulations and internal procedures for maintaining records as well as cleanliness and orderliness of physical work space. Effectively and efficiently completes multiple tasks in a busy environment. Exceptional computer skills and IT experience provide an ease in learning new software and hardware. Fluent in reading, writing, and speaking both English and Bengali.

AREAS OF EXPERTISE

Accuracy

Compliance

Recordkeeping

Customer Service

Financial Processing

Billing and reimbursement

Medicare and Medicaid

Business Administration

Bilingual

Pharmacy

Inventory

Auditing & Analysis

PROFESSIONAL EXPERIENCE

Duane Reade, NY, NY 2011 – 2015

Pharmacy Technician

Accurately filled 800 prescriptions weekly from authorized physicians. Organized medications for licensed pharmacist to dispense. Prepared and affixed labels. Verified all information is complete.

Provided excellent service to 75-100 customers per day via phone and in-person. Responded to questions with thoroughness or directed customer to licensed pharmacist for assistance.

Generated revenues by calculating, recording, and issuing charges.

Credited with consistent accuracy in cash handling and credit card processing.

Properly store and secure all drugs according to internal and legal procedural requirements.

Verified inventory receipt against invoices. Communicated overstock and shortage information to supervisor. Conducted regular inventory audits and ordered supplies accordingly.

Established and maintained patient profiles and histories in compliance with company regulations and HIPAA guidelines.

Processed patient prescriptions for Medicare and Medicaid reimbursement as well as regular insurance and cash payments.

Maintained a safe and clean pharmacy in compliance with procedures, rules, and regulations.

An-Noor Pharmacy, Brooklyn, NY Current

Pharmacy Technician

Average number of prescription filled over 600 daily using Prime Rx System

Record patient informations with accuracy and proper verification

Provided exceptional customer service via phone and in-person

Performed all other tasks assigned by Pharmacist

EDUCATION

Master of Business Administration, Finance, University of Dhaka

Bachelor of Business Administration, Finance, University of Dhaka

Pharmacy Technician Certification (PTCB) (exam preparation in progress)

COMPUTER SKILLS

Pharmacy software: Prime Rx, InterCom Plus (used in Duane Reade)

Microsoft Office (Excel, Access, PowerPoint, Word, Outlook), SPSS, ORACLE Software (FIS, IMFS)

REFERENCES

Referees on request

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