JOSE ORTUNO

Av. Anzoategui, Edif. Arbol para Vivir, # 7-65. Lecheria, Anzoategui. 6017. Venezuela

+(58 414) 819.78.68 • acwg38@r.postjobfree.com

QUALIFICATIONS PROFILE

Hands-on and certified senior IT professional providing over 20 years’ project management, customer service, systems integration, software development, sales and ITC infrastructure expertise in telecom, oil and gas, public safety, government, and finance industries.

* Team Leadership: Lead successful teams through complex and lengthy projects to meet set deadlines and expectations. Apply Waterfall and Agile methodologies to develop scope and prepare for alternative strategies.

* Development: Instrumental in design, construction, and deployment management of enterprise software applications optimizing diverse languages, frameworks, and platforms to combine methodologies and best practices for successful completion.

* Business Partner: Spearhead client and account growth through keen identification of potential opportunities, reaching broad industry audiences through networking and event attendance, and cultivating diverse communications in fluent English and Spanish.

EDUCATION & CERTIFICATIONS

Master of Science in Management Information Systems UNIVERSIDAD DE ORIENTE Puerto La Cruz, Venezuela 1998 Bachelor of Science in Computer Information Systems DEVRY UNIVERSITY Atlanta, GA, USA 1987

CSM Certified Scrum Master

CSPO Certified Scrum Product Owner

SCRUM ALLIANCE August 2016

ITIL v3 2.011 Foundation Certification August 2016 Prince2 Foundation Certification September 2016 AXELOS

PMP Certified Project Manager

PROJECT MANAGEMENT INSTITUTE September 2016

EXPERIENCE HIGHLIGHTS

TEC-HOUSE, C.A., Barcelona, Venezuela

Senior Project Manager, Jun/2013 – Jun/2016

Managed concurrent application development, infrastructure, integration, and migration projects to provide timely and accurate deliverables by proficiently working between Waterfall and Agile approaches serving project specifics and client goals. Mentored and guided cross-functional teams through cyclical project development as an Agile Team Facilitator to deploy effective risk mitigation plans and escalations. JOSE ORTUNO

Partnered with stakeholders to translate needs into project road maps, budgets, schedules and work breakdown structures.

Collaborated with sales team to identify and penetrate new business channels for continuous revenue growth.

TEC-HOUSE, C.A., Barcelona, Venezuela

Integration Project Manager, Feb/2009 – Jun/2013

Led project operations of real-time traffic violation mobile and web systems used for traffic agents, reducing 100% paper traffic ticket issuance and 90% labor costs.

Developed gateway network between LNPR System and Venezuelan National Motor Vehicle NoSQL database, reducing labor costs by 65% and increasing traffic violations ticket issuing by 37%.

Expanded centralized monitoring center for video surveillance system capabilities in Caracas, Lecheria, Coro and Punto Fijo, Venezuela, reducing personnel monitoring costs by 40%.

Managed the deployment of a 5.8 GHz wireless networks, to save 100% leasing telecommunication equipment costs.

Procured and installed WiMAX (Alvarion) network interconnecting 15 oil wells to transmit real time operational data, resulting in 100% equipment leasing savings.

Oversaw installations for over 200 IP-AXIS PTZ cameras in four Venezuelan cities, cutting delinquency by 29%.

Implemented IT platform for city Data Center saving 20% savings in equipment maintenance contracts.

TEC-HOUSE, C.A., Barcelona, Venezuela

Sales Engineer, Feb/2007 – Jan/2009

Assisted with creating and submitting bids, and contributed to customized product designs.

Provided training and support collateral for sales peers, and supported post-sales services and technical assistance.

Attended industry trade shows, conferences, and promotional events to present expanded marketing initiatives, and to network with industry professionals. Information Systems Analyst, Jul/2000 – Jan/2007

Participated in all phases of the software development life cycle (SDLC) for web-based and client-server enterprise applications with Oracle, MS SQL Server, MySQL and Postgres databases.

Provided application management for ERP, CRM and GRP systems including installation, configuration, maintenance for all associated environments.

PREVIOUS EXPERIENCE

INTESA, S.A. (A SAIC – PDVSA COMPANY) - Caracas, Venezuela Process/SAP Functional Analyst, Jan/1997 – May/2000 Information System Analyst, Jul/1989 – Dec/1996

UNIVERSIDAD DE ORIENTE - Puerto La Cruz, Venezuela University Professor (Part-time), Oct/1988 – Feb/1993 HONEYWELL BULL, INC. - Atlanta, GA

Programmer, Mar/1987 – Mar/1988

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