Sales Engineer
Resume:
Waverly, NY 14892
E-mail: ***********@*****.***
Experience
Field Service Engineer 9/2014 – 1/13/2016
Peak Scientific
Installed new gas generating equipment in customer’s facilities and trained the customer’s lab personnel on proper equipment operation
Performed scheduled Preventive Maintenance on customer’s gas generating equipment
Diagnosed and repaired customer’s gas diagnosing equipment
Determined and communicated customer’s needs for service contracts and possible additional gas generating equipment needs to territory sales reps.
Technical Sales Rep 3/25/08 – 2/5/09
North American Composites (NAC)
Mays Landing, NJ Office
• Serviced accounts in Eastern PA, NJ and select accounts in DE and NY.
• Regained lost accounts and acquired new accounts in the plastics, FRP
Composites, Polymer Concrete and rubber industries
• Interfaced with my customers and potential customers to qualify new materials and
new suppliers of materials for the FRP Industry.
Perry Associates 2/2003 – 3/2008 and 3/2009 – 9/2015
Independent Rep for
Worked as a Mfg’s Sales Rep for specific accounts for several companies including Rynone Mfg. Corp and Safas Corp, Clifton, NJ
• Worked with Plant Supervisors and Operators to develop written Work Procedures that
meet ISO 9002 Quality System Requirements
• Trained Plant Supervisors on the implementation of ISO Work Procedures
• Trained Supervisors and Operators to Audit ISO Work Procedures
• Worked on a project with an International circuit board manufacture on solving mold
release problems in their epoxy pre-preg operation that eliminated scrap and reduced
labor costs.
• Worked with several small manufacturing companies implementing Lean Manufacturing
principles.
• Worked with a small RTM company. I helped them with mold construction, mold
release and the use of a filled resin system.
Respecta GmbH Germany 6/03 – 9/2015
Independent Technical Sales Rep in North America for Polymer Concrete Machines
• Technical Sales Rep for Respecta’s Polymer Concrete continuous mixing and dispensing equipment
• Call on potential customers to identify and specify continuous metering, mixing and
dispensing equipment for their specific processes for their Cast Polymer products.
Safas Corporation 6/03 – 11/07
Independent Technical Sales Rep Position & Project Manager
Clifton NJ and New Castle, PA
• Hired as an Independent Technical Sales Rep for coatings and aggregate fillers
• Territory included the South East and National Accounts
• Responsibilities included servicing existing accounts and obtaining new accounts
• Asked to become involved in special projects in Clifton, NJ
• Assembled, disassembled & worked sales booths at all national shows & conventions
Involved in start-up Cast Polymer Plant in New Castle, Pa for Safas Corp
Responsibilities Included
• Developed Plant Lay-out and Machine & Equipment Requisition
• Supervised complete plant installation & set-up
• Hired and trained employees on all cast polymer processes
• Identified target customers
• Produced specific products to meet customer’s needs
Rynone Manufacturing Corp Feb. 1983 - 2003
Plant Operations Manager 2/83 – 2/96
This was a start-up operation and my first experience with the cultured marble products
• Responsible for operating and growing a start-up company while hitting sales and
profitability goals
• Hired, trained and disciplined all cultured marble plant employees
• Selected all raw material selections and vendors
• Worked with raw materials suppliers to reduce lead times and inventory levels
• Developed quality standards that allowed the company to grow its sales while
maintaining quality standards that met the customers expectations
Rynone Mfg. Corp
Process Engineer and Special Projects Manager 09/1999 – 06/2003
Accomplishments in this position include:
• Developed new processes for the cultured marble and solid surface plant
• Evaluated new raw materials, tooling and mold release systems
• Recommended and specified new machinery used in the manufacturing of cast polymer
products
• Trained Plant Supervisors and Operators on new and existing processes and equipment
• Educated and trained the Plant Managers regarding our products and industry standards
• Trained the appropriate Plant Personnel on the ISO 9002 Quality Standards and
Procedures
Sales & Customer Service
Responsibilities Included
• Met semi-annually with largest customer to identify areas of new products to
manufacture to grow customers sales
• Acted as a Manufactures Rep to Rynone Mfg. Corp’s largest distributor customer in
the North East
• Met quarterly with largest customer’s Regional Sales Managers & Sales Reps to
address any concerns
• Worked with large homebuilder accounts to streamline business (introduced Lean
Management Principals and “Just in Time” concepts to reduce customers inventory
costs, warehouse space and material handling labor)
Worked with management to identify and pursue target customers
• Met with targeted customers to identify solutions to obtain their business
Process and Quality Engineer 2/1996 – 8/1999
Rynone Mfg. Corp
Some of my accomplishments were:
• Completed ISO 9002 training classes
• Improved the process to improve productivity and quality
• Made improvements to the process utilizing new materials, machinery and processes
• Taught Total Quality Processes to the cultured marble plant employees
• Implemented “Lean” manufacturing processes
• Worked with vendors to develop new raw materials while reducing costs
• Taught process trouble shooting techniques to key personnel
• Developed “Lean” manufacturing procedures to reduce WIP, finished goods inventory
and delivery lead times
Rynone Industries Inc. 4/78 – 2/83
Plant Maintenance Team Leader 1/81 – 2/83
I took this position to develop and teach preventative maintenance techniques to the
Maintenance Department.
This position also gave me an opportunity to attend college while working full-time.
• Performed preventative maintenance and taught trouble shooting techniques to staff
• Reduced downtime due to PM equipment and machinery breakdowns
• Performed all electrical, mechanical and air connections when dismantling,
moving and reinstalling plant equipment and production lines
• Performed maintenance duties in three separate facilities
Production Supervisor Rynone Ind. Laminated Countertop Division 4/78 – 1/81
• Supervised the Laminated Post-Form line that produced laminated blank slabs for the
manufacturing of kitchen countertops
• Supervised the Laminated Self-Edge Kitchen countertop plant
• Met plant production schedules and production goals
Valley Appliance & Television Sales and Repair Waverly, NY 6/77 – 8/79
Repaired and delivered television sets and appliances for an independently owned local
television and appliance store.
This was a part-time position that I worked to become familiar with electronics.
Education/Professional Industry & ISO Quality Training
ACMA CCT (Certified Composite Technician) & CCT-CP (Certified Cast Polymer Technician) Certification
Electrical Engineering 1981 - 1983
Broome Technology College (Binghamton, NY)
Attended the A.A.S. program in Business Management 1996 - 1997
Luzerne Community College (Wilkes-Barre, PA)
Industrial Electricity and Industrial Electrical Controls 1997 –1998
SCT Boces Technical and Career Center (Elmira, NY)
Leadership Development Training 1997 -1998
Luzerne Community College
ISO 9002 Quality System Certification Program 1998 –1999
NEPIRC (Northeastern Pennsylvania Industrial Resource Center)
Microsoft Word level I and II 1999
Corning Community College Business Development
Microsoft Office 2000 - 2001
Bucknell University (Lewisburg, PA)
Microsoft Excel Level I and II
Corning Community College Business Development 2000
Microsoft Power Point level I 2001
Corning Community College Business Development
1989 CMI Multi-Regional, Valley Forge, PA
1991 ICPA Multi-Regional, Research Triangle Park, NC
1998 ICPA Multi Regional, Birmingham, AL
1999 CFA Technical Program, Chicago, ILL
2000 Midwest Composites Conference Technical Program, Fort Wayne, IN
2002 CFA Technical Program, Atlanta, GA
2005 ACMA Technical Demonstration on Automated Spraying Equipment and
Processes, Tampa FL
2007 ACMA Technical Presentation on Automation in Manufacturing, St Louis MO
2015 Completed the company Field Service Engineer training program for PEAK Scientific
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