Manager Operations
Resume:
JEFFREY G. GOING
O’Fallon, Mo. 63366
*******.******@*****.***
CAREER SUMMARY
High energy, results driven Manufacturing Operations Manager/Warehouse Supervisor, with a proven record of delivering daily results, and long term customer satisfaction. Highly effective in managing people, setting goals and obtaining profitability through effective use of manpower and equipment, while instilling a sense of urgency in the workforce.
PROFESSIONAL EXPERIENCE
GATES ENGINEERING, Saint Louis, MO.
06/2004 – Present
Manufacturer of Distribution and Power Electrical Transformers.
Operations Manager
Directed and controlled daily operations for a global manufacturing operation. Accountable for all quality and manufacturing operations. Responsible for recruiting, productivity, counseling, discipline, and payroll for a 150-employee workforce.
*Developed Quality Driven Home Program reducing rework to less than 1percent
*Improved productivity 55% over an 8 year period through 5S and lean methodologies .
*Reduced rework and failure expenses
*Reduced personnel turnover by 35%.
CONSOLIDATED FREIGHTWAYS, Saint Louis, MO.
03/1999 – 03/2004
International Logistics and LTL transport company.
Warehouse Manager
Managed a workforce of 35 direct labor employees. Managed order fulfillment, material handling and product loading. Responsible for meeting schedule times in the loading and unloading of the fleet. Accountable for efficient location and accuracy of order picking. Responsible for scheduling of operations and client issue resolution.
*Equipped and staffed the start operation of a 1.5 million dollar facility.
CONSOLIDATED FREIGHTWAYS, Portland, OR
12/1991 – 03/1999
International Logistics and LTL transport company.
Warehouse Supervisor
Directly responsible for the operations of a freight warehouse.
Directed operations of 2 shifts with 50 union and non-union employees. Managed a daily volume that varied from 400 to 700 daily shipments. Responsible for the training and evaluation of new hires in accordance with company policy, safety practices and performance expectations.
*Developed division wide team evaluation program using standardized performance metrics.
EDUCATION
Bachelor’s Degree Business Administration, Portland State University, Portland, OR
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