Key Account Manager

Jennifer Lozada – Key Account Manager

Sunnyvale, CA

**********@*****.***

linkedin.com/in/jenniferlozada1225

SUMMARY

Goals are to align with a technology industry leader and revitalize the excitement and commitment which is necessary to make an impact. Results driven Sales Professional and have the desire to exceed expectations that comes with a solution-oriented attitude. My can-do approach must have purpose and value since it has made me who I am today.

EXPERIENCE

Key Account Manager - WRS Materials, San Jose, CA August 2007 - July 2016

Complete Account Management for Enterprise Sales of Silicon and related services to the Semiconductor Industry.

Created detailed Sales strategies for Product /Service needs including Executive and Technical presentations.

Consistently achieved Sales Goals/Quotas and continually recommend changes in products, services and policy by evaluating results and competitive developments.

Ensured the coordination of contract reviews engaging with Operations, Production, Materials and 3rd party vendors for Production Capabilities, order scheduling and internal planning.

Developed and maintained Sales Materials and current product knowledge including engaging in technical discussions.

Identified and resolved customer complaints and concerns.

Participated in marketing events/trade shows as well as directed customer visits.

Sales Representative/Admin., Silicon Quest Int’l., Santa Clara, CA August 1998 - July 2007

Primary responsibility included complete account management with initial responsibilities that included administrative and customer service support to the Sales Department.

Strove for constant improvement to customer satisfaction and offered feedback to management for facility/process improvements.

Insured all details were outlined for customer specifications based on capabilities. Ensured the coordination of contract reviews and enterprise sales to engage with other departments when necessary.

Developed and maintained new accounts, Sales Materials and product knowledge.

Participated in marketing events/trade shows as well as directed customer visits.

Executive Administrative Assistant, Floor Service Supply, San Jose, CA, Nov 1988 - Apr 1998

Worked closely with CEO regarding sales promotions and product marketing.

Tracked and reported Outside and Inside Sales performance.

Managed and directed customer price schedules and catalogs.

Compiled, analyzed, and reported all manufacturer complaints and merchandising funds.

Coordinated all company functions.

EDUCATION

Prospect High School, Saratoga, CA

Sawyer College of Business, Santa Clara, CA

SKILLS

Enterprise Sales / Customer Management

Sales Cycle Management

Pipeline Analysis / Forecasting

Tradeshow Expertise

Outside Sales / Inside Sales

Customer Relations Management (CRM) – currently enrolled in Salesforce training for Sales Reps

Product Launch / Marketing / Development

Microsoft Office (Word, Excel, Powerpoint)

ASSOCIATIONS

SEMI (Seimiconductor Equipment and Materials Int’l)

NAPW (National Assoc of Proffesional Women)

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