Data Entry Clerk

DARLENE NORMAN

Cell: 314-***-****

******-*******@*********.***

Career Overview

Quality-focused Data Entry Clerk with 13+ years in data entry which am highly effective at handling confidential information and identifying errors along with correcting them when needed with ease.

Core Strengths

Talking professionally on the phone, being friendly and empathetic, data entry alphanumeric entry 9989ksph(newly tested), 10-key 8400kpsh (newly tested), type 52wpm (newly tested), letters, memos, and strong proofreader;very detailed oriented, advanced tested in Microsoft Word 2013 and Excel 2013, AS400, MULES, REJIS, and MOCIS.

Operate PC, fax machine, copier machine, printer, and stamp machine, file, organize, and maintain a file room.

Internal and external phone calls and repaired copiers, printers and fax machine when needed.

Bank deposits, raise appraisals, count and control inventory, and train employees.

Active listening skills, strong organizational skills, sharp problem solver, energetic, dependable, detail oriented, and love to take initiative.

Hands on, high performing, challenging, multi-tasked oriented, performance driven, positive, productive, reliable, and keen problem solver.

Responsible, independent worker, goal oriented, results-driven, skilled, well-qualified, adaptable, and accomplished.

Accomplishments

State of MO Accident and Health Insurance License

Employee of the Month

Top Plus Membership seller, top seller of Extended Warranties

Established long lasting relationships with club members

Exceeded in credit card sign ups

Work Experience

Validator (Data Entry Clerk)

June, 2016 to August, 2016

Manpower (Canon) – Maryland Heights, MO

Verify and correct entered information from scanned documents already scanned and entered into the system, locate codes for employment and enter them, enter state account codes, ssn, and states of employment dealing with unemployment claims, public assistance, housing, child support, child care, social security benefit audits, social security, social security disability claims, food stamps, and unemployment appeals processes.

Data Entry Clerk

November, 2008 to March, 2016

MO Department of Corrections Probation & Parole-St. Louis, MO

Data entered into State Agency data software systems AS400, MULES, REJIS;suspended, discharged, reinstated offenders into AS400 system, entered alphanumeric data into MULES warrant system;created Detainers to hold offenders in jail, added and extended time on probationers, when ordered by the Judge;organized and maintained the upkeep of the file room, archived files, prepared files for new probationers and parolees, maintained the stamp machine, copiers, printers, and faxt machine;elevated tickets to IT team for corrective actions, and ordered and stocked supplies.

Cashier

September, 2003 to April, 2008

Sam’s Club – Des Peres, MO

Developed highly empathic relationships with members, responsible for ringing up customers in a timely manner and guaranteeing high level of customer service, selling memberships, signing up people for credit cards, and selling Extended Warranties, processed checks for payment;sold Plus Memberships, assisted customers with store and product complaints, regularly sought opportunities to up sell and add on additional merchandise;counted down and balanced cash drawer, cash transactions, and credit card transactions.

Data Entry Clerk

February, 2001 to September, 2003

Westaff Staffing Agency

Data entered into Excel and Access, operated AS400 software system, filled requests by co-workers and clients for proof of paid property tax payments;maintained file room and cleared checks, requested copies of paid checks from the bank, if not on hand or on CD;operated Check Writer’s System to research copies of paid checks from the bank, voided checks, reissued checks, and researched bank statements for canceled checks.

Office Coordinator

May, 1999 to January, 2000

Metropolitan Employment Rehabilitation Services-Goodwill

Greeted clients, took clients pictures, created their files and entered their information into an Access database;created the clients resumes for employment, created monthly stats for cleints attendance, filed, answered the phone, faxed, typed up appointment letters and mailed, copied documents, set up appointments for clients with our office;picked up mail and distributed the mail, ran the monthly income reports, and filled out forms for the clients.

Educational Background

Associate of Applied Science Degree: Information Systems, 1998

Sanford Brown College-Hazelwood, MO

Diploma: Secretarial Program, 1982

Draughons Business College-St. Louis, MO

Diploma: Business Programs and Secretarial Program, 1981

Normandy Senior High School-St. Louis, MO

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