Human Resource Customer Service
Resume:
ABIGAIL JOY C.S. CALDWELL
Clover SC
**************@*****.***
Dear Hiring Manager:
In 2010 I started a job that pioneered my love for Human Resources. I found a passion that drove me to build on my skills, abilities and education. I am confident that with my experience, degree and positive outlook I can be a valuable asset to your organization.
As you will see from the enclosed resume, I have more than 6 years of experience in management including 4 years in human resource functions. I pride myself in finding qualified talent for positions available; I do this by making sure I am very thorough when screening applicants, thinking out side of the box on where to find qualified applicants and being proactive on available and upcoming positions. I am strategic and organized when conducting events and training seminars; I make sure to construct a detailed report of the objectives and goals of each event and do my best to stay on topic and focused. I am an adaptive learner; I am able to acquire new skills and crafts quickly and proficiently. My main goal is to practice more human resource tasks and functions so that I may build on my current experience and skills.
I strive for excellence and I believe it shows with my performance. I would love the opportunity to gain more experience, skills and advancement within the organization.
If you have questions, or if you want to schedule an interview, please contact me at 704-***-****. I optimistically look forward to new career opportunities.
Warmest Wishes,
Abigail Caldwell
Business Administration – H.R. Management
ABIGAIL J.C.S. CALDWELL
704-***-**** **************@*****.***
OBJECTIVE
To expand upon my 6 years of management experience including 4 years of HR functions; furthermore,
to bring my talents and abilities to the team and become an outstanding asset to the organization.
EDUCATION
MAY 2016
Central Piedmont Community College
Charlotte NC
A.A.S. BUSINESS ADMINISTRATION- HUMAN RESOURCE MANAGEMENT
Dean’s List
Business Administration Certificate-Specialization in Business Operations
Human Resource Generalist Certificate
EXPERIENCE
5/1/2015 TO CURRENT
Performance Orthotics
Charlotte, NC
HEAD OFFICE ADMINISTRATION
Manage daily operations and functions of running the clinic
Prepare monthly reports (sales, tracking, inventory, cash flows)
Obtain claim settlements with insurance providers
Lead all Workmen’s Compensation claims
Conduct research and development for the organization (calculating what generates the highest revenue, where most of our referrals come from, where to strategically place products in order to optimize sales)
Log and maintain steady inventory
Developed advertisement for a magazine in order to market the company
4/1/2013 TO 6/1/2015
Miracle Ear
Charlotte, NC
LEAD PATIENT CARE COORDINATOR
Trained new employees in the computer software, customer service, hearing aid anatomy, daily functions of running the office
Assisted Regional Manager in operation activities (sending out professional memos for the company, leading events, research on our market, recruiting employees, visiting other offices to help, handling customer disputes)
Pioneered local marketing/grassroot efforts (brought in new business by visiting potential customers that had no transportation, created marketing material for our office to send to customer homes, participated in club meetings to promote the company’s name)
Organized and conducted outreach programs for patients (seminars at retirement homes, brochures, booths)
Prepared monthly sales reports
Led weekly employee meetings
11/1/2010 TO 8/1/2013
LaVida Massage
Charlotte, NC
CLINIC MANAGER
Arranged and controlled company events (Seminars/Booths at Cure for Lupus, Battered Woman’s Shelter, Golf Tournaments, Gyms etc.)
Recruited, selected, trained and coached employees between 30-45 employees
Conducted quarterly evaluation/reviews and took appropriate actions
Created employee work schedules
SKILLS & ABILITIES
Recruiting & Selection
Training & Development
Public Speaking
Sales Process
Team Building
Organization & Multitasking
Condense/Clean Data
Problem Solving
MS Office Suite
Contact this candidate