Customer Service Management

Robert Lescaudron

*** ****** ****** ****, ********, ON L8L 3W9

Home 905-***-****

Cellular 905-***-****

August 27, 2016

To: Whom it may Concern

Re: Service Writer

It is with much interest that I submit my resume for the aforementioned position. I bring to you many years of experience, strong written and verbal communication skills, excellent problem solving abilities, and I am dedicated by nature.

The previous and present position duties include warranty claim preparation, data input, and the maintenance of customer history files. In addition, I have prepared and submitted weekly/monthly reports to the management team. The month end reports were completed and forwarded to the accountant for final analysis.

My customer service skills are only exceeded by my ability to be accurate and thorough in administrational duties.

I have acquired extensive knowledge and experience in the heavy truck industry where my duties included warranty writing, submitting and tracking of claims as well as the reconciliation of any warranty claims and reports. As a result of good relations I have established good rapports with the manufacturers.

I look forward to meeting with you and discussing further my qualifications for the said position.

Robert (Rob) Lescaudron

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