Customer Service Accounting

Catherine R. Atuel

Sitio Pag-ibig Bo. Pagsawitan Santa Cruz Laguna

+63-906-***-**** *********.*****@*****.***

Accounting Assistant

Accounting assistant with cross functional expertise in financial, accounting operation of business organization. With 6 years of experience in accounts, disbursement, cost accounting services, combining with strong analytical skills with the field to positively contribute to the organizations. Eight months (8) in as loan assistant, developing customer relation skills. Proven history of competence and reliability to improve and promote progressive productivity in financial operations in an organization.

Professional Experience

Account Associate

VXI Global Holdings

2nd Flr. SM Ecoland Annex,

Davao City Philippines 8000

March 13, 2016 – June 3, 2016

Duties and Functions:

Maintain accurate and complete customer account information.

Provide responses to customer inquiries in a professional manner.

Resolve customer issues/concerns in a timely manner.

Ensure customer satisfaction by providing high quality customer service..

Manage change requests for customer accounts.

Support the account management team and client services by providing prompt, thorough response to miscellaneous client requests

Disbursement

Filipinas Standard Oil Company

DWTC Bldg., Porras St., Davao City

July 07, 2015 to April 13, 2016

Duties and Functions

Handles the timely processing of payables using Peachtree accounting system, ensuring:

oThat supporting documents are approved and are complete

oThe correctness of entries, with expenses properly charged to the budget responsibility unit/cost center.

Generally responsible for the processing of the company’s disbursement while ensuring the following:

oAttached request for payment if applicable, with complete and original supporting documents are properly accomplished and approved.

oCorrect taxes are properly withheld

oExpenses are properly charged

Ensure that all payables are checked and properly recorded before releasing.

Perform other duties assigned form time to time

PITC Pharma Inc. (a subsidiary of Philippine International Trading Corp.)

2nd Floor NDC Bldg, 116 Salacedo Village,Makati Philippines

Contact Nos. 840-1123 loc. 144

Accounts Payable Accountant - March 2010-August 2012

Duties and Functions

Handles the recording of all liability of the Company, including, but not limited to:

a.All trade and non-trade purchases

b.Utilities

c.Services (janitorial, messengerial and security)

d.Building and parking leases

Processes documents for payment by ensuring the accuracy and completeness of supporting documents and compliance with contract provisions.

Generates aging of payables schedule and other reports that may be required periodically.

Updates subsidiary ledgers.

Performs other duties that may be assigned from time to time.

Disbursement Accountant - March 2010-August 2012

Duties and Functions

Handles the timely processing of Vouchers payable, ensuring:

oThat supporting documents are approved and are complete

oThe correctness of entries, with expenses properly charged to the budget responsibility unit/cost center

oThe identification of the proper officer-in-charge of the account.

oPrepares monthly Vouchers Payable Journal.

Generally responsible for the processing of the company’s disbursement while ensuring the following:

oAttached request for payment and voucher payable, if applicable, with complete and original supporting documents are properly accomplished and approved.

oCorrect taxes are properly withheld

oExpenses are properly charged to the budget responsibility unit, if applicable

oPrepares monthly Cash Disbursement Journal.

Maintains index of payments

Performs other functions that may be assigned from time to time.

Cost Accountant - February 2008 – August 2012

Duties and Functions

Performs a wide variety of accounting duties as required by daily operations.

Provides cost estimating for new and existing products and participates in cost reduction initiatives.

Prepares Summary of Receiving reports.

Prepares summary of withdrawal reports.

Prepares summary of purchase orders and all purchases made at the end of the year.

Coordinate physical inventory and ensure accuracy pre/post counts.

Reconciles all inventory accounts, including inventory reserves.

Coordinates with other departments to achieve cost planning targets.

Ensure familiarity and correct application of Corporate and Division cost accounting policies and principals.

Assists with related special projects as required

Office Assistant (Loan Department)

Rural Bank of the Pagsanjan

Pagsanjan, Laguna

September 2007 – February 2008

Duties & Responsibilities

Assisting clients/prospects regarding application of new and renewal of loan.

Performing collateral and supplies inventory.

Assigned in making documents to be notarized and registered with Registry of Deeds (Real Estate Mortgage, Deed of Assignment, Special Power of Atty., Verified petition etc.)

Performs other functions that may be assigned from time to time

Professional Qualifications

Proficient in the use of Microsoft Office Applications (Word, Excel/Spreadsheet, Power Point)

Experienced in accounting system (Peachtree)

Highly organized and systematic individual

With disciplined time management’s skills and capable of handling multiple tasks simultaneously.

Reliable in terms of dealing with confidential information

Excellent command of the English language, oral and written

Excellent analytical, problem solving, communication, negotiation and interpersonal skills

Dedicated team player, keen to details, fast learner and reliable

Educational Attainment

COLLEGE: Graduate of BSC Financial Accounting

Far Eastern University

1999-2003

Graduate of BS Accountancy

Philippine School of Business Administration, Manila (PSBA)

Sampaloc St., Manila, Phils.

2003-2006

SECONDARY: Pedro Guevara Memorial National High School

P. Guevara St., Santa Cruz Laguna

1995-1999

PRIMARY: Santa Cruz Central Elementary School

Santa Cruz, Laguna

1989-1995

Personal Information

Nationality : Filipino

Sex : Female

Civil Status : Married

Height : 5’1

Weight : 50kg

Birth Date : January 1, 1983

Place of Birth : Santa Cruz,Laguna

Reference

Ms. Jorvie C. Viray

Accounting Manager

PITC Pharma Inc.

2FNDC Bldg. 116 Tordesillas St., Salcedo Village, Makati City

Contact Nos. 840-1123 loc. 144 or 092********

Ms. Aessie Anne M. Cagurangan

Internal Control

St. Michael Square, Ortigas Home Depot,

Complex Julia Vargas Pasig City

Contact No. 092********

Mr. Enrico Ducut

VP Finance

St. Michael Square, Ortigas Home Depot,

Complex Julia Vargas Pasig City

Contact No. 091********

I hereby certify that all information and data I have given above are true and correct.

Catherine R. Atuel

Contact this candidate