Quality Engineer Customer Service

Samuel Brickey Emerson

*** ********** **. **** ***** 615-***-**** Murfreesboro, TN. 37128 e-mail ******@*******.*** Cell phone 615-***-****

Supply chain quality professional involved in the manufacturing of rubber/ plastics materials and assemblies, metal stamping/ assembly, and automotive parts. QA and Process Evaluation, continuous improvement, JIT and lean manufacturing, customer service, supplier development, Minitab Software, LSS (Lean Six Sigma), APQP, FMEA, PPAP, 8D/Root Cause Analysis. ISO/QS 9000, TS 16949, new plant and product launch.

ACHIEVEMENTS

LEADERSHIP: Implemented internal audit program of assembly operations for plastic interior trim parts. Established and coordinated quality department on off shift. Worked with various departments to address quality and shipping issues. Worked with engineering to upgrade process equipment. Evaluated process for capability. Developed and implemented 45 min emergency sort and part shipping/replacement program..

RESULTS: Internal audit program resulted in process improvements, line rebalancing and need for 6% fewer personnel. Reduced supplier PPM from 1159 to 284. Rubber extrusion equipment modification ($5000) resulting $100,000 savings in scrap. Doubled capacity while cutting operating cost 20%. Replaced a painting process saving $35,000/yr. Equipment/process evaluation resulting in a 10%-100% increase in capability.

WORK EXPERIENCE

Calsonic Kansei 5/12/2012- 7/14/16

Quality Engineer. Tier 1 supplier of interior, exhaust and FEM parts and assemblies. Primary responsibilities includes supplier quality development. New product launch documentation. Containment and disposition of components and finished assemblies. Evaluate 8D’s for root cause analysis, corrective actions, countermeasure validity. Supplier process audits and development..

ATCO Industries (Contract) 8/2011-5/2012

Part Quality Engineer, (Tires, Wheels, Driveshafts, etc.) Nissan Motor Mfg, current models Cars & Trucks. Document supplier process and facility site change. 8D review and process audits. Root cause determination. Control plan and FMEA audits. Supplier process development and audits. Liaison between manufacturing and engineering and suppliers.

Contract Quality Engineer 6/2006-7/2011

Supplier Parts Quality Engineer Body & Chassis

Lab tech material testing/packaging

Metrology/parts inspection, GD&T, per blueprint for stamped parts

Product development( formulation, process, adjustment) of polymer powder coatings .

QC testing instrumentation: HPLC, MS, GC, IC, FTIR, UV-Vis, AA

G&C Industries, LaVergne, TN 1/2004-6/2006

Tier 1-Tier 2 supplier of parts and assemblies to Nissan and Visteon/Mig joint venture.

Supplier/Customer Quality Engineer

New plant startup with 85 suppliers and 500+ parts (80% plastic parts)

Issued NCR to suppliers and followed up with corrective actions (poke yoke)

Participated in achieving TS16949 certification

Parts inspection of electronics, mechanical and electromechanical parts

Reviewed design documents to actual part measurements (fit and form)

Facilitate product flow through facility utilizing value stream mapping

Supplier audits of process and documentation

Monthly review of purchased parts and report to purchasing

Wrote procedures and create documents to satisfy ISO/QS/TS requirements

Established audit program for receiving, shipping and manufacturing departments

Monthly report to quality manager of supplier performance

Use of Kanban system to manage storage supermarket

Monthly report to quality manager of internal audits and performance

Previous Employment

ComAlloy International, Plastic Resin Supplier, Process Engineer, Nashville, TN

Paulo Heat Treating and Metal Finishing, Plating Chemist, Murfreesboro, TN

CHEMIST (Contract) Nissan Motor Manufacturing Corporation

Armstrong Tire and Rubber Company, Die Development Supervisor, Madison TN.

Firestone Tire and Rubber Company, Chemist/Compounder, Memphis TN.

EDUCATION

Kemper Jr. College, Boonville Mo.

Associates of Arts Major: Business

University of Memphis, Memphis TN.

Bachelor of Science. Major: Chemistry

EXTRACURRICULAR ACTIVITIES

TSSAA Football, Basketball, Baseball Official

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