Phenomenal secretarial & Customer Service skills

Courtney Sharee Jones

**** * ***** **, *********, OH 44128

p: 216-***-**** ● e: *******@****.***

Objective: To obtain a career opportunity in utilizing analytical thinking, research skills, and the ability to interact with diverse populations, to help generate innovative ideas and gain industry experience.

Highlights:

Research and Analysis

Innate Leadership Ability

Good oral and written communication skills.

Creative problem-solving

Excellent analytical skills.

Detail Oriented

Internet Campaigns

Digital Marketing

Influencing Engagement

Hitting Targets

Skills:

Excellent Volunteer Work from the City of Cleveland

Excellent technical skills with software Microsoft

Strategic planning

Social Network Management (Facebook, Twitter, Youtube…etc)

Market Research

Branding

Education:

Bowling Green State University, Bowling Green, OH, Class of 2016

Bachelor of Arts, Political Science (Major), Ethnic Studies and Public Relations (Minor),

Beaumont School, Cleveland Heights, OH, Aug 2009 May 2012

High School Diploma

Experience:

Universal Management Group, Bowling Green, OH, Nov 2015 – May 2016

Sales Representative

Rigorously sold multiple products

Conducted numerous sale calls and presented excellent customer service

Bowling Green State University Track Club, Bowling Green, OH, Aug 2014 - Aug 2015

Secretary, Perry Field House

Initiated and took ownership of Facebook and Twitter accounts, grew client base and dramatically increased followers.

Actively sent and received announcements to the team to ensure accurate flow of communications.

Bowling Green State University Black Student Union

Secretary, Bowen Thompson Student Union

Created newsletters, wrote agenda for meetings, and conducted meetings for upcoming events

Initiated and took ownership of Facebook and Twitter accounts, grew client base and dramatically increased followers.

Shaker Heights Recreation Department, Shaker Heights, Ohio, Jun 2014 – Aug 2015

Head Summer Camp Counselor

Led small-to-mid sized youth groups in multiple sports activities.

Aided in providing a safe environment for the children.

K.N.O.W.L.E.D.G.E Youth Organization, Cleveland, OH, June 2008 to August 2012

Summer Childcare Volunteer

Developed curriculum and educational activities for under-privileged children.

Provided secretarial assistance to the organization leader, filing papers and creating schedules.

Received an award from the City of Cleveland for volunteer work

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