Customer Service Manager

Williams, Carla

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Objective

To ensure permanent employment and build a career that ensures a quality for life, utilizing my education and past work experience. To gain new knowledge and skills to ensure performance and structure in a role.

Education

CERTIFICATE 2000 EAST CENTRAL TECH

Computers

Nail Technician

Cosmetology

PHI BETA LAMBDA

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Skills & Abilities

MANAGEMENT

Booked events for weddings, graduations, parties, funerals, special events and managed the video graphic business for Prestige Video Production. Manage the book keeping accounts, paid expenses and manage the advertising for the business.

SALES

Ensured contracts and license for the business. Directed commercials and placed newspaper articles about the services and events

COMMUNICATION

Effective communication skills

Effective listener

Computer skills

Leadership skills

Experience

CUSTOMER SERVICE/JC PENNY/ 09/2007-01/2009

Refunds, customer issues, retail support

CASHIER/STOCK PERSON DOLLAR TREE 02/2007-9/2007

Stock shelves,

Unload truck,

Inventory count,

Greet customers,

Cashier

ASSISTANT MANAGER PRESTIGE VIDEO PRODUCTION 01/2003-05/2011

Book keeping,

Accounts payable

Booked accounts

Managed the productions

Administrative duties

SUESSEN OPERATOR SHAW INDUSTRY 01/2006-08/2006

Ran three machines that made yarn

Maintain operations and maintenance

Package product for shipment

JAILOR BEN HILL SHERIFF OFFICE 01/2005-06/2005

Monitor Inmates

Ensured Count of Inmates

Ran Shift

Booking, finger printing, intake, issued uniforms,

Check data base for warrants and probation and parole

ADULT CARE PROVIDER SUNNY DALE 01/2004-01/2005

Supervised special needs adults,

Provide support and kept daily reports.

Provide support to doctor visits

Ensured medication was taken

All other assigned jobs by supervisor

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