Customer Service Accounts Payable Purchasing
Resume:
DONNA MERZ
Waukegan,IL *****
acwes7@r.postjobfree.com
SUMMARY
Innovative, hardworking, detail oriented individual who is results driven with outstanding customer service skills that consistently takes initiative to increase responsibilities and process improvements. Background in Accounts Payable with Horizon Pharma, Cardinal Health, Astellas Pharma, etc. Relevant responsibilities include tracking spending, receiving processing invoices, invoices troubleshooting, processing expense reports, ensuring expenses comply with corporate policies and procedures and entering invoices, check requests, credits and debits into SAP.
AREAS OF EXPERTISE
Project Management
Expediting
Budget Management
Supply Chain Management
Quality Assurance
Documentation
Database Management
Communication
Interpersonal Skills
Customer Relationship Management
Reporting
Basic Accounting
Supervision
Vendor Management
Process Improvement
SharePoint
TECHNICAL SKILLS
SAP, SRM, CRM, AS 400, Concur, Microsoft Office, Outlook, Lotus Notes, QuickBooks, Oracle, Ariba
PROFESSIONAL EXPERIENCE
Abbott Laboratories, North Chicago, IL April 2016-Present
Accounts Payables/Financial Support (Contractor)
Sorting, preparation and scanning invoices
Verify cost centers, general ledgers and or purchase order numbers are correct before entry into SAP.
Perform various research to reconcile any invoice discrepancies
Continuously monitor and work the Parked and Blocked Report
Respond to vendor inquiries via telephone, email or instant message
Communicate with internal customers and offshore teams
Reconcile monthly statements
Zebra Technologies, Lincolnshire, IL July 2015-April 2016
Marketing Budget Specialist (Contractor)
Process contracts, obtain proper approvals enter and track in SharePoint
Enter and track all contracts, purchase orders and invoices into SharePoint
Track and manage budgets for the marketing team
Gather information and process for purchase orders
Process receivers
Process invoices, obtain approvals
Process check requests
Gather information to set up new suppliers
Process expense reports
Set up meetings, calendar management
Horizon Pharma, Deerfield, IL January 2015-June 2015
Expense Reporting Analyst (Contractor)
Review expense reports to ensure all expenses are in compliance with corporate policies, procedures and the Sunshine account
Provide correction as needed and approval of expense reports
Liaison between the Legal and Compliance departments
Cardinal Health, Waukegan, IL August 2014-December 2014
Accounts Payable Specialist (Contractor)
Sorting, preparation and scanning invoices
Verify cost centers, general ledgers and or purchase order numbers are correct before entry into SAP.
Perform various research to reconcile any invoice discrepancies
Continuously monitor and work the Parked and Blocked Report
Respond to vendor inquiries via telephone, email or instant message
Communicate with internal customers and offshore teams
Reconcile monthly statements
Akzonobel, Waukegan, IL January 2014-August 2014
Document Coordinator Specialist (Contractor)
Collection and Data Entry of Quality Control data into Excel and SAP
Maintain and print Test Reports, Material Safety Data Sheets and Certificates of Conformance
Creating and maintaining work instructions and SOP’s
Pactiv, Lake Forest, IL March 2013-June 2013
Accounts Payables/Analyst (Contractor)
Matched invoices with Purchase Orders, Receivers and Expenses
Verified coding was correct
Entered invoices, check requests, credits and debits into SAP
Research and resolution of vendor inquiries regarding late payments or short payments.
Provided Customer Service internally and externally to vendors and business managers by answering questions and resolving issues
Coordinated with Data Administration to set up or make changes to new accounts and vendors
Generated daily and weekly service reports
Uploaded Contracts and Service Agreements into system
Processed expense reports in Concur
Astellas Pharma, Deerfield, IL January 2006-July 2012
SAP Purchasing Coordinator /Accounts Payables
Responsible for providing assistance and support to the Purchasing, Marketing and Sales Operations Teams
Reviewed purchase requests, determining appropriate purchasing method based on requirements
Reviewed PO’s, work requests had all required documentation and were in accordance with legal compliance and followed purchasing policies and procedures
Managed and processed SRM shopping cart queue for timely PO processing
Ensure that all requisitions were being booked to the correct category, ledger and business unit
Entered purchase requisitions into SAP and SRM
Received and researched requests to add new suppliers to ensure data accuracy
Obtained approval from sourcing teams for new suppliers and changes to existing suppliers
Maintained existing supplier data
Partnered with vendors, Legal, Category Managers, Compliance and Business Managers to ensure within compliance and to initiate Contracts, Statement of Work and Confidentiality agreements
Obtained appropriate approvals and signatures based on monetary value of purchase order and Delegation of Authority
Monitored each project to ensure within timeline and budget, partnering with legal to amend Contracts to amend Purchase Orders
Coordinated with Master Data Administration to set up new vendors and make changes to existing
Consistently worked on cross-functional teams with Purchasing, Accounts Payable and Legal to improve the SAP purchasing process
Identified system problems, recommended solutions, implement change, UAT testing
Trained new employees in SAP and process flow
Setup and maintained team filing system
Received and reviewed invoices to ensure proper coding and delivery of services or goods
Researched and resolved invoice and payment issues
Generated and prepared various reports on daily, weekly and monthly basis
Provided phone and Administrative support to the Marketing and Sales Operations Teams
Processed expense reports, scanned receipts, verified and entered into Concur
Assisted and set up meeting arrangements and agendas
Calendar management
Sorted and distributed mail and packages to team members
Created FedEx and UPS labels for sending out marketing contracts and materials to sales team and vendors
Verify cost centers, general ledgers and or purchase order numbers are correct before entry into SAP.
Perform various research to reconcile any invoice discrepancies
Continuously monitor and work the Parked and Blocked Report
Respond to vendor inquiries via telephone, email or instant message
EDUCATION
College of Lake County –currently attending; Business Administration degree in progress
Warren Township High School, Gurnee, IL
Contact this candidate