certified billing/ coding/ medical administrative assistant/ cust serv

Latorya W. Mickle Phone: 773-***-**** /Alt. 773-***-****

***** ***** ******* *** ******, IL 60419 Email: *******.******@*****.*** Profile

Highly motivated Medical Administrative professional with a passion for billing and coding; seeking to obtain a position in an organization in which my healthcare training and experience will enhance an already patient/customer centered organization

Certifications

(CMAA) Certified Medical Administrative Assistant

(CBCS) Certified Billing and Coding Specialist

Certified in Customer Service

Education

Computer Systems Institute Chicago, Illinois

Healthcare Career Program-Administrative 05/2014 - 12/2014 Elim Outreach Homewood, Illinois

Dual Diploma: Phlebotomy/Lab Technician 01/2011 - 04/2011 Dawson Technical Institute Chicago, Illinois

Diploma: Medical Office Procedures 04/1998 - 05/1999 Professional Skills

Medical Terminology

Familiar with Medicare

Familiar with Medicaid

ICD-9/10-CM

HCPCS

Physicians/Hospital Billing

Microsoft Office Suite

Medical Insurance

EOBs

Reconciliation

Collections Indemnity

HIPAA Trained

OSHA Trained

Relevant Work History

Allertech Laboratories Chicago, Illinois

Medical Biller 01/2015-Current

Maintain accurate records: making sure patient information is up-to-date

Request patient insurance information and original health insurance card

Contact the insurance provider through phone or compute based system to confirm benefits

Complete all paperwork required and file properly

Obtain verification of Co-Pay. Collect information from Allergy Technician, contact insurance companies and send completed documents to billing company as directed

Maintain polite and respectful relationship with all patients

Confirm if they have a secondary insurance, verify percentages and amounts covered

Maintain spreadsheet or log for patients and verifications

Scan and organize all files into company computer and send to appropriate departments University of Chicago Hospital Chicago, Illinois

Patient Service Coordinator 04/1999 - 05/2004

Reviews and verifies physician orders in electronic medical record (EMR) before scheduling. Completes orders and associated tasks in the EMR.

Schedules patient ancillary and physician appointments in a timely, accurate, and efficient manner in accordance with the patient's schedule.

Transcribed, updated and maintained accurate patient information in system; including charting, scheduling appointments; dietary restrictions, physicians orders

Monitors security for the Labor and Delivery Unit; the check in and check-out process for mothers and newborn

Related Work History

Computer Systems Institute Chicago, Illinois

Academic Assistant 11/2014 - Present

Answer phones, greet all visitors and students; direct traffic

Aadministrative projects such as making copies, putting together binders, admission packets, etc.

Maintain general cleanliness and outward appearance of the location; general housekeeping

Contact this candidate