Administrative Assistant

LAQUINTA FRANK

*** ** ****** ****. *******, Texas 77598 713-***-**** ********.***.*****@*****.***

OBJECTIVE

Top-performing,confident Administrative Assistant bringing 8+ years of organizing correspondence, great communication skills,and expertise in performing secretarial and record-keeping tasks effectively. Capable of managing office supplies, making travel arrangements and maintaining liaison with other departments to ensure smooth office operations.

SPECIAL SKILLS

● Customer service

● Record Filing

● Computer Proficiency

● Letter drafting

● Events coordination

● Excellent Organizational Skills

● Correspondence handling

● Travel arrangements

● Confidentiality

● Public Speaking

● Office procedures

● Supplies management

TECHNICAL EXPERTISE

OFFICE EQUIPMENT: Fax Machines, Photocopiers, Videoconferencing, and general office equipment, Filing

COMPUTER: Spreadsheets, word processing, database management, typing speed: 63 WPM, 10-key

SOFTWARE: Word, Excel,PowerPoint, Data Entry, Outlook, LitBase,Quickbooks,MR8, Campus Vue, Citrix, People Safe,CRM

EMPLOYMENT HISTORY

Data Entry Clerk, Stratos Legal

10/2014 to 4/2015

Houston, TX

-Data Entry specialist in charge of entering personal and confidential information to create legal letters or subpoenas to obtain vital information for attorneys regarding high profile commercial law suits. Skilled at developing and maintaining databases, 10-key, spreadsheets and processing invoices.

Records Retrieval, Marker Group

4/2014 to 10/2014

Houston, TX

-Attain records and physical evidence by authorization or subpoena Piloted research via the Internet, telephone, and other reference materials Reviewed records obtained to ensure completeness, legibility and accuracy.

Admissions Representative

Vista College Beaumont

12/2012 to 12/2013

Beaumont, TX

-Followed all company and regulatory rules and requirements: Such as, attending and participating in scheduled events, and enthusiastically contacting potential students assigned by using the phone, email and other approved methods. Used the Student Assurance Process properly and persistently to assess and build acceptability and commitment. Recorded activities and information accurately using the company’s information systems according to policy by: Converting the required percentage of prospective students into enrolled students. Scheduling candidates qualification assessments; and, understanding their goals and aptness for the campus career fields. Having an optimistic personality while conducting campus tours; and, providing general information on campus services and programs Enlightened candidates of serious compliance information and disclosures Maintained contact with future students throughout the enrollment process and answered any questions the students had.

-•Merit bonus for being the Admissions Representative with the HIGHEST show to start rate in the Beaumont Admissions Department

. Student Advisory Administrator – 2007 2009

Austin Community College

Austin, TX

-Performed administrative and secretarial support functions in order to maintain accurate records as well as respond to inquiries necessary for creating business presentations in PowerPoint Responsible for scheduling all program meetings and appointments in Outlook Capable of planning events and conferences as a Developmental Liaison as well resolving issues for students in the development program Trained and Supervised students in work study programs Responsible for registering incoming students into development program, while demonstrating the ability to maintain composure and work efficiently in a fast paced environment as well as ensuring that open communication between staff and students was always conducive.

-Accomplishments:

• Developed and managed a vital Access database to manage personal and professional information for 100+ students

EDUCATION

February 2010 Cosmetology Professional

Paul Mitchell the School Austin

June 2007 96 hours toward completing my Bachelor’s degree

Virginia College (online)

May 2006 Associates of Business, Business Administration

Austin Business College, Austin

September 1994 Medical Assistant and Medical Front Office Certification

- Southern Careers Institute

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