Property Manager, District Manager, General Manager

MARK B. LEVIN

***** ******* **. ***. ****, Overland Park, KS 66213

913-***-**** – Cell - **********@*****.***

Accomplished and proven leader, manager and problem solver with track record of delivering improved financial performance within a variety of organizational structures and organizations. Known for understanding the “big picture”, embracing organizational objectives and for setting goals and priorities and building and developing a highly motivated and effective team to achieve, and surpass, company expectations. Recognized for identifying root causes of challenges, analyzing alternatives and developing long-term solutions to enhance bottom line performances.

Business, marketing & competitive strategies

Business trend identification & forecasting

Talent and performance management & growth

Fiscal accountability & goal achievement

Event creation, logistics & marketing

Tenant & client retention and relations

Excellent negotiator

Plan formulation, execution & results

PROFESSIONAL EXPERIENCE

GREAT OLATHE CENTER, LLC - Olathe, KS February 2009 – April 2016

GENERAL MANAGER – GREAT MALL OF THE GREAT PLAINS

Responsible for all operational aspects of one million square foot mall located in Olathe, Kansas including facility maintenance, marketing, promotions, tenant retention and tenant recruitment.

Developed and implemented approved annual income and expense budgets and held accountable for bottom line results. Despite ongoing budget reductions, consistently delivered annual expense savings to budget of one-quarter to one-half million dollars.

Instituted an aggressive promotions program, focusing on event–driven marketing which resulted in increased customer traffic each of the first five years. Developed new events including: the Olathe Cultural Festival, Great Mall Easter Egg Hunt, the Great Midwest Balloon Festival, the Great Mall Olathe State Championship BBQ Contest, a two-week Great Mall Carnival, Hispanic Carnival & Fiesta and multiple car shows including Mustangs, Corvettes, Chevelles, Covairs, classic cars and hot rods

Responsible for negotiating all contracts for a coordinated and aggressive deferred maintenance turnaround with a focus on all customer areas, including extensive re-painting, restroom upgrades, carpet and flooring repair and exterior asphalt and concrete repairs, while still maintaining budget control and expense savings.

Involved in all negotiations for new tenants, lease renewals and extensions, which in a difficult economic and leasing environment, resulted in a stable occupancy level from 2009 through 2014.

Engaged in CID and TIF application process including plan (re)development.

Developed, implemented and managed phasing plan to close down the mall.

BLOCK & CO. INC., REALTORS - Kansas City, MO August 2001 – January 2009

RETAIL AND INVESTMENT SPECIALIST

Secured Commercial Real Estate License with perfect score on State of Kansas Real Estate Exam.

Developed a significant tenant representation practice, representing 17 national clients and over 50 individual and local tenants resulting in over 150 leases for new locations.

Developed and maintained an extensive land brokerage listing portfolio with listings worth over $35M and sales of $8+ million.

Recognized by KCRAR as a “multi-million dollar” producer each year as an active Commercial Real Estate agent.

MONTGOMERY WARD - Chicago, IL September 1989 – February 2001

DISTRICT MANAGER (Kansas City 1996 – 2001)

Delivered improved bottom-line results while leading, hiring, training and motivating 18 full-line department store teams in three states, with 1.5M in square footage and delivering in excess of $300M in sales. Helped improve overall sales by designing and implementing new strategic programs targeting in-stock performance and focusing store teams to operate proactively when presented with opportunities to boost market sales, resulting in a 22% District-wide sales increase.

Coordinated district wide initiatives for improving in-store merchandising, maintenance and security, which helped decrease shrinkage by 66%.

Developed company’s first store management team ranking structure that was adopted company wide.

Within two years of my taking over management of District, District’s overall performance ranking improved from 27th to 2nd (out of 28 Districts).

Participated in developing new store layouts and departmental designs and directed renovations in fifteen locations including five complete department store remodels including ongoing involvement in construction staging and sequencing.

Honors Received: #1 Sales to Budget Results, Top Payroll Savings Performance, #1 in Returns Control Performance, Best Pre-Tax Profit Performance.

REGIONAL MERCHANDISE MANAGER (Kansas City 1989-90, Chicago & San Antonio 1992-1996)

Helped develop and implement changes in strategic direction to strengthen store management teams’ awareness of and in improving performance of in-store execution resulting in successfully delivering company’s projected increases in profit expectations.

Partnered with store teams to develop a heightened focus on customer service throughout 51 Electric Avenue locations.

Helped develop new in-store merchandising layouts and guided department remodels in over 100 locations.

Grew annual sales at a continuous rate in excess of 20% for two consecutive years, reaching a total of $151 million in my last assignment as an R.M.M.

Increased Ward’s Chicago market share by 23% despite competitive entry of Best Buy.

Recognition Received: Named Company’s Top Regional Merchandise Manager; won the “Platinum Club” award, which was Electric Avenue’s highest annual award based on overall performance excellence, and twice won the “Chairman’s Challenge” trophy, which was the overall company’s highest annual award, for delivering the company’s best sales increase and top margin performance for the year.

SELLING PLANS AND COMPENSATION MANAGER (Chicago 1990 – 1992)

Chosen by senior executives to orchestrate the roll-out of an entirely new selling strategy and compensation program for over 7,000 commissioned sales associates, designed to achieve improved sales and margins in 382 Electric Avenue (Electronics & Appliances) and Home Store (Furniture) locations. Resulted in an overall 18% increase in sales and a 30% increase in gross margins.

Helped devise and manage all field sales training and compensation strategies for Electronics and Appliances divisions, focusing on improving employee sales and product knowledge resulting in both divisions delivering increased sales and profit with a corresponding decrease in employee turnover.

Worked inter-departmentally to Insure maximum contributions to company cash flow and overall profitability by integrating strategies detailed above with overall company buying, merchandising and marketing plans, resulting in the improvements noted above.

EDUCATION

Avila University, Kansas City, Missouri – 2004

Bachelor of Science in Business Administration; Dean’s List

COMMUNITY SERVICE AFFILIATIONS

Olathe, Kansas Chamber of Commerce – Retail Advisory Committee

Olathe, Kansas Convention and Visitor’s Bureau Advisory Council

Olathe Chamber of Commerce / City of Olathe – Mayor’s Latino Committee

Organizing Committees: Great Midwest Balloon Festival, Patriot’s Run, Ability Expo, Great Mall BBQ Contest & Festival, Great Mall Adopt-a-Pet Days

Licensed Realtor in Kansas and Missouri

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