VERNA L. REGIER, MHA, LNFA
***** ******* **., ******, ** 78748
*****.******@*****.***
OBJECTIVE
I am seeking a position within an organization passionate about patient-centered care in a manner which promotes independence and choice. I offer significant public policy experience at the highest level of government, coupled with a strong academic background in healthcare administration to a like-minded senior care organization. My experience and skill set makes me well suited to provide leadership in a progressive and innovative organization to develop and sustain an environment where residents live a meaningful and purposeful life whatever health condition.
CAREER HISTORY12/2015- Riverside Nursing and Rehab Center, Senior Care Centers Austin, Texas
2/2016 Interim Administrator
Planned, directed, and managed operations for 122-bed skilled nursing facility with no less than a 90% census rate and high managed care population.
Ensured compliance with state and federal regulations consistent with corporate policies and procedures.
Responsible for meeting financial goals including revenue targets, account collections, and budget compliance.
Established and nurtured relationships with residents and families to effectively resolve concerns immediately.
Engaged in all aspects of the HR process, particularly hiring, retention, and coaching.
Collaborated at all levels of Senior Care Centers organization to address challenges and implement directed programs and policies at the facility level.
Drafted Bronze Commitment to Quality Award application resulting in award for 2016 by the American Health Care Association.
11/2014- Riverside Nursing and Rehab Center, Senior Care Centers Austin, Texas
6/2015 Administrator-in-Training
Developed strategic planning and decision making skills to identify challenges and craft team based solutions in a 122-bed skilled nursing facility.
Managed and worked cross-functionally to provide patient-centered care through promotion and support of high quality resident care practices at a systemic and individualized level.
Reviewed monthly financial performance documents to identify areas of opportunities for cost containment and growth, while ultimately increasing revenue beyond projections.
Assisted organization in daily compliance with federal and state regulations and through a Change of Ownership transition.
Coordinated and executed improvement projects to maintain and improve facility physical environment.
6/2014 - Seton Healthcare Family Austin, Texas
8/2014 Center for Experience and Effectiveness, Performance Improvement
Administrative Fellow
Drafted program documentation, researched and collaborated with other health organizations, assisted in managing multiple complex initiatives, and developed survey instruments in support of 20 Delivery System Reform Improvement Payment (DSRIP) projects.
Trained on project management software, including Performance Logic, expanding application of project management concepts, tools, and application methodologies.
10/2003 – U.S. Senator Pat Roberts, Kansas Washington, D.C.
12/1012 Senior Legislative Assistant
Oversaw Senator’s work on Senate Committees on Health, Education, Labor, and Pensions, Finance, and Agriculture Nutrition, and Forestry concerning aspects of health care policy and international trade, respectively.
Directed legislative initiatives, prepared briefing materials and official remarks, and developed legislative strategies concerning healthcare, Medicaid, welfare, international trade, immigration, judicial matters, technology issues, and veterans’ issues.
Represented Senator to all levels of government, constituents, interest groups, and foreign government officials over a diverse and complex range of policy related matters.
03/2000 – U.S. Congressman Gil Gutknecht, Minnesota, First District Washington, D.C.
10/2003 Legislative Assistant
Directed legislative initiatives in foreign affairs, national defense, immigration, small business, technology, transportation, and veterans’ issues, including Congressman’s work on House Science Committee.
Represented the Congressman to all levels of governments, constituents, and interest groups and organized technology events related to national security.
Staff Assistant/Intern Coordinator/Systems Administrator
Assisted in daily front office operations by directing incoming inquiries and receiving constituents and guests, coordinated constituent tours to various Washington D.C. tourist attractions, managed flag purchase requests, and oversaw internship program.
Oversaw general front-end operations of office technology systems.
EDUCATION/CREDENTIALS
Texas State University – San Marcos San Marcos, Texas
Masters in Health Administration, 2014
GPA – 4.0/4.0
Kansas State University Manhattan, Kansas
Bachelors of Arts in Political Science, Minor in Economics, 1999
Licensed Nursing Facility Administrator Texas
License Number 11531
HONORS/AWARDS
Upsilon Phi Delta Honor Society 2013
School of Health Administration Academic Excellence, Texas State University 2013
ASSOCIATIONS/VOLUNTEER ACTIVITIES/INTERESTS
Ronald McDonald House, Austin, Texas
American College of Healthcare Executives, Member
Political Campaigns
Reading, Photography, Travel