Business Analyst

VENKATA SRIRAMARAO PADALA

Email: ********@*****.***

Phone: 803-***-****

SUMMARY:

Over 13 years of experience in Investment banking domain

Extensive experience in gathering and defining requirement, facilitation of meetings, identifying risks, Business Process Reengineering

Proficient in developing Business Requirement document, Functional/Software Requirement Specifications document

Worked on Informatica based Master Data Management platform.

Strong understanding in various products in capital markets: Equities, Fixed Income, Mortgage backed securities, prime brokerage services and its trade life cycle (Trade capture - Client and Reference data, clearing and settlements and Corporate Action)

Accomplished in system analysis and extensive hands on experience acting as a liaison between business development & QA teams

Efficient in working closely with teams to ensure high quality and timely delivery of builds and releases

Create Business Review Documents (BRD’s) to implement the new release by liaising with the I.T. System Analysts

Convert functional specification to technical specification and pass it on to Development team for implementation

Engaged frequently with data vendors such as Bloomberg, Reuters, Interactive Data, FOW and other trading platforms to ensure the accuracy of security data

Monitor and maintain Market Data feed in the Informatica based MDM platforms

Good understanding of GAP analysis, Client-Server applications, Data Analysis and Data Mapping.

Strong experience in understanding the banking products like Fidessa, Sunguard products like Global one (in areas in like Equities, Fixed Income)

Experience in SQL queries

Accomplished business analysis skills and an understanding of the software development life cycle (SDLC) specializing in Traceability across all levels of projects

Proven ability to work under tight deadlines in a fast paced environment with good team orientation

Experience in documenting the Test Plans, and Test Cases for the User Acceptance Testing (UAT)

Well acquainted with external applications like Bloomberg, Reuters, Euro-clear and Telekurs

Experience in Workflow management and Exposure in leading, training, and coordinating activities with development Groups

Experience in Lean and Six Sigma projects

Played a key role in productivity saves through Macros and Process Improvement Ideas

Experience in Business Continuity Planning

Worked on Agile and waterfall methodologies

EDUCATION:

Master of Business Administration (MBA) from Bangalore University, Bangalore, India.

Bachelor of Commerce (B. Com) From Andhra University, Kakinada, India.

Post-Graduation Diploma in Computer Application (PGDCA) From BDPS Software Ltd, Kakinada, India.

Professional Experience:

Shinewell Technologies Inc

Client: Texas Employment Exchange, Texas, USA.

Duration: Feb 2016 – Jun 2016

Roles and Responsibilities:

Business Analyst

Involved with meetings with customers and gathered requirements based on the input provided by the customers.

Documented and finalized the requirements and baselined them for approvals

Facilitated JAD sessions with Business to understand the Business Requirements.

Documented the open questions for Business Partners.

Analyzing the business process, providing possible solutions that will help better manage service calls.

Worked to support the re-design of the rights management system.

Work on normalization and design for database marketing.

Manage requirement Change Request and implemented procedures for test changes.

Created the High Level Design (HLD) path accommodating various source systems, process flow and delivery mechanism.

Facilitated walk through meetings with development team to describe the expected functionality of assigned work items.

Provided clear and concise documentation regarding requirements management plans, Functional Requirements, Test Plans and Test Cases.

Performed Data Analysis and created data map document for all involved interfaces.

Conducted daily working sessions with different source systems to complete the mapping.

Involved actively in determining the quality and quantity of data to be provided for UAT

Performed functional testing.

Analysis of business processes, gaps in capabilities, data sources, interfaces, and process changes needed to address the user requirements

Facilitated sessions on requirements to QA teams.

Documented Requirement and Testing Traceability Matrix.

Deutsche Bank – Bangalore, India

Duration: May 2008 – Sep 2015

Roles and Responsibilities:

Consumer Service Manager-CSM and BA:

Project Involved in the Operations of asset management of the investment bank. It deals with the Instrument Reference data maintenance for various products like Equity, Fixed Income and Derivatives within the Bank.

Serve as first point-of-contact for the consumers and business stake holders

Escalate to Ops or Technology on Production incidents of Reference Data

Ensure continuous client satisfaction and retention by providing highest level of customer service and immediately acknowledge and greet all clients upon walk-in with a personable and professional approach

Provide sign off to the resolutions to Service Managers and looping them in where applicable

Communicate to consumers and Reference Data stakeholders from start to resolution of any Incident

Collate documentation of Root Cause Analysis for future references

Aggregate Incidents weekly for review with Service Management

Update and manage contact management systems with up to date client information and leverage various communication channels to keep in touch with clients.

Create Artifacts when needed to help the Service Management to validate the prioritization process

Collection of monthly Pulse Score Surveys from consumers

Attend the vendor management meetings hosted by ops team and communicate across Consumers.

Successfully built and maintained client relationships with timely follow-ups and turnaround times

Schedule meetings and interacted directly with clients to discuss available products and answer customer inquiries and update on market data notification

Escalate eGCM/GCM needs to Service Management as and when required

Extract the data from the database by writing SQL scripts & in case of any issue, working with development team for the problem resolution.

Ensure new business requirements are thoroughly examined and signed off by business unit users and then understand how these requirements fit into the global requirements or can be leveraged by other business units.

Create Business Review Documents (BRD’s) to implement the new release by liaising with the I.T. System Analysts

Engaged frequently with data vendors such as Bloomberg, Reuters, Interactive Data Corp and other trading platforms to ensure the accuracy of security data.

Manage the Product cycle (Data Acquisition, Data loading, Cross reference and Distribution)

Work with Development and QA teams in order to help them to understand instrument reference data & data model requirements both functionally and technically.

Raising production issues and testing in UAT Environment when fixed.

Work with multiple Business Departments and IT teams to capture requirements and help implement solutions.

Deutsche Bank

Roles and Responsibilities:

Team Manager

Project Involved in the Operations of asset management of the investment bank. Back office operation of Deutsche Bank’s Instrument Reference Data Service. Job involves maintenance of Instrument Reference Data in MDM platforms, Trade capture of Instrument related static data (Equities, Fixed Income, and Derivatives) in front office and back office applications. Investigation of Trade Exception & setting up/maintenance of Instruments, responsible for Managing the team and process deliverables.

Update/modify assets based on Market changes (Middle Office, Trade support, Settlements) or Corporate actions

Processing corporate action Events in the respective Trading & Settlement applications.

Manage and control various functions in a security operations group to ensure a timely and accurate product/service.

Assists client and staff with complex problem resolution. Consults on effective ways to meet client needs or appropriate method to be used for resolution of an issue / error.

Convert functional specification to technical specification and pass it on to Development team for implementation.

Ensure new business requirements are thoroughly examined and signed off by business unit users and then understand how these requirements fit into the global requirements or can be leveraged by other business units.

Create Business Review Documents (BRD’s) to implement the new release by liaising with the I.T. System Analysts

Engaged frequently with data vendors such as Bloomberg, Reuters, Interactive Data Corp and other trading platforms to ensure the accuracy of security data.

Dealing with a variety of instruments, including CP’s, CD’s, Muni Bonds, MBSs, ABS, Corporate and Government Bonds.

Involved in process mapping and knowledge transfer. Preparation of process manuals.

As a part of Trade Life Cycle, responsible for the creation, maintenance of a wide range of Fixed Income securities in various financial databases and systems.

Extract the data from the database by writing SQL scripts & in case of any issue, working with development team for the problem resolution.

Manage the Product cycle (Data Acquisition, Data loading, Cross reference and Distribution)

Work with Development and QA teams in order to help them to understand instrument reference data & data model requirements both functionally and technically.

Raising production issues and testing in UAT Environment when fixed.

Work with multiple Business Departments and IT teams to capture requirements and help implement solutions.

Document and memorialize product and business knowledge to make it accessible to team members and end users.

Preparing Monthly MIS/Performance matrix and discuss the same with the Senior Management.

Develops periodic goals, organizes the work, sets short-term priorities, monitors all activities and ensures timely & accurate completion of work.

Review and improvement of processes and procedures. Ensure the department process document are updated and signed off periodically.

Worked as a BCM coordinator - Having responsible for all BCM direction and activities within the business unit. Manages the testing of business continuity and disaster recovery plans, resiliency centres.

Ensure compliance with the regulatory and statutory requirements. Compliance policies and procedures affecting the business area and managing Audits. Escalating any breaches of regulations to Legal and Compliance on timely manner.

Played significant role along with fellow managers to build KPI @ Individual Level

Played a key role in building time and motion study within Department.

Played a key role in process migrations.

Assist with internal responsibilities, such as recruiting, training & development

Mentor, develop and coach Team members and thereby building a strong relationship with the Team members

Conducting Individual Development Plan for each member of the Team on Quarterly basis and yearly performance Appraisal.

Hands on experience with Market Data vendors Bloomberg, Reuters terminals, Euro-clear and Telekurs

Process Migration

Migrated Deutsche Custody services static data maintenance from Mumbai to Bangalore 4 regions with 5 FTE work

Played key role and acted as single point of contact in setting up Resiliency site in Jaipur. Monitored logistics, knowledge transfer and resource recruitment and work allocation.

HCL TECHNOLOGIES LTD - Bangalore, India

Duration: August 2003 – May 2008

Roles and Responsibilities:

Team Lead

Create new instruments for various Equities, Fixed Income and Equity Derivatives products in Reference Data system

Update/modify assets based on internal client initiated changes (Middle Office, Trade support, Settlements) or Corporate actions

Updation of SSI – Standard settlement Instructions of counterparties in back office applications like OMGEO and internal applications.

Regular maintenance of securities that require coupon, rate fixing and/or factor updates on a daily basis from sources like Bloomberg, Reuters etc.

Perform research through Bloomberg and Reuters to find missing or additional information required to complete set up or maintenance.

Participate/Coordinate in special projects such as data clean up, process improvement analysis, metrics reporting

Capture and update the IPO and new issues information provided by the bank.

Interfacing between the Business line and Quality department.

Quality Documentation and maintenance of key operating procedures and other process records.

Metrics tracking and Management Information Reporting in terms of the performance of the process with respect to quality of output and the volumes handled, having conference calls with the offshore Clients on a weekly basis.

Discussion with Cross product lines on weekly basis on the trade failure issues

Update and maintain Holiday calendar for Good and Bad Business days.

Knowledge of applications like Fidessa, DB Trader, ESS, GEMS, GBE, Arb Imagine, Idelta and Global1.

Hands on experience with Bloomberg, Reuters terminal, Euro-clear and Telekurs

Ensure that there is maximum level of STP (Straight Through Processing) achieved by setting up SSIs as per the prescribed STP guide and see that they meet the specific trade requirements of each country.

Was instrumental in bringing the outstanding trades queue to zero which has been a record in the history of Deutsche Bank

Process Migration – New York, USA

DeAM Pricing:

Successfully migrated the Deutsche Asset Management Pricing Process from USA to Deutsche Bank Operations International (DBOI).

Run price variance report on a daily basis, check with sources like BBG, Reuters and traders if there is any price of the security is exceeding the tolerance level or no price feed.

Karvy Consultants Limited - Bangalore, India

Duration: May 2002 to AUG 2003

KARVY, is a premier integrated financial services provider, and ranked among the top five in the country in all its business segments, services over 16 million individual investors in various capacities, and provides investor services to over 300 corporates, comprising the who is who of Corporate India. KARVY covers the entire spectrum of financial services such as Stock broking, Depository Participants, Distribution of financial products - mutual funds, bonds, fixed deposit, equities, Insurance Broking, Commodities Broking, Personal Finance Advisory Services, Merchant Banking & Corporate Finance, placement of equity, IPOs, among others.

Roles and Responsibilities:

Personal Financial Advisor

Assist in various processes of Depository Participants Division of Karvy Consultants Ltd.

Generate De-Mat account number and releasing it after verifying document in Depository Participant module.

Collect shares for De-Mat and generating DR number and communicating to the concerned register in Depository Participant online module.

Collect standing instructions for debit and credit and execute after signature verification.

Coordinate with front office and back- office work of Depository Participants.

Handle client grievances and been a link between the clients and the organization.

Coordinate with other branches and Head Office for client grievances

Send e-mails to clients after generating and activating the client’s De-mat accounts.

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