Talent Acquisition Sourcer

Norman Harris

***** ********** *****, ****** ******, CA Mobile: 951-***-**** ******.*.******@*******.***

PROFESSIONAL PROFILE

Subject matter expert and advisor in recruiting operations, high volume sourcing and recruiting, diversity talent acquisition, prospecting, prescreening and interviewing, assessments, networking, social media, career counseling, customer service and relationship building. Practical experience in employee relations. Experience in computer software such as Microsoft Office, Taleo, Avature, Microsoft CMS, RingLead products and Internet sourcing.

ACCOMPLISHMENTS

Creating Diversity Relationships

Organized enterprise-wide partnership with the Urban Financial Services Coalition, a non-profit organization of minority professionals

Enhanced Bank’s diversity brand in key markets by brokering chapter partnerships with the National Black MBA Association (NBMBAA), National Association of Black Accountants (NABA) and Association of Latino Professionals For America (ALPFA)

Branding

Partnered with branding team to design print and web ads, event invitations, job announcements and e-blasts to attract specific populations. Collateral housed on Bank’s brand resource site for enterprise-wide use.

System/Process Improvements

Improved Bank’s ability to track and report diversity candidate progress

Revised technology usage and screening process at conferences improving candidate interaction with screeners

Recognized for improving the Diversity Recruitment conferences and increasing the ROI and ROO for the Diversity and Inclusion sponsorships and relationships

Collaborated with associates to improve the Bank’s CMS platform and Associate Referral Program (Six Sigma Green Belt project)

Cost Savings

In 2014, saved $115,800 in net positive value with diversity conference hires versus internal cost per hire

Leadership

Increased 2014 conference diversity hires by 261% compared to 2011

Improved 2013 diversity conference hires

oNABA (266%)

oNational Society of Hispanics MBA (NSHMBA) by 100%

Awarded the Bank’s “Spirit Medallion” for demonstrated spirit and accomplishments

PROFESSIONAL EXPERIENCE

Bank of America, Riverside, CA

Staffing Manager II, Specialty Sourcing 02/16 – Present

Champion the enterprise’s diversity, female and military sourcing and recruiting efforts

Developed a specialty sourcing strategy that maintains and grows female and POC representation within 8 Lines of Business (LOB) (Audit/Credit Review, CAO, CFO, HR, Marketing and Corporate Affairs, Legal, Risk and Quant)

Develop relationships with external diversity organizations

Prepare, coordinate and lead external diversity recruiting/branding events, activities, organizational engagements and relationships to meet business partner’s staffing needs

Led ERGs in developing and executing recruiting events that target POC and female talent

Engage business partners to attend POC and female recruiting events and prepare them to participate

Assign business leaders as executive sponsors to top diverse talent

Market openings to external diversity partners and internal diversity leadership councils

Identify key recruiting gaps and opportunities and collaborate with staffing and leaders for recommended solutions

Perform strategic sourcing to uncover and engage with POC and female executive level talent

Norman Harris

22601 Springdale Drive, Moreno Valley, CA Mobile: 951-***-**** ******.*.******@*******.***

Take advantage of online and social media to increase POC and female sourcing opportunities and activities

Develop and maintain a robust POC and female candidate and networking pool

Use Avature to manage candidate pipelines and Taleo to track candidate progress

Properly prescreen POC and female executive level talent to determine suitability, motivation, work history, job skills and salary requirements

Provide in-depth consultation on candidate sourcing, tracking and development to ensure that all elements of the selection process drive positive business outcome

Drive the selection process by involving the appropriate decision makers, educating them on their roles and responsibilities and hold them accountable

Inspect, track and assess diversity slates and create ad hoc reports

Manage risk of outsourced processes and services

Strategic business partner for hiring managers, recruiters and Staffing Managers

Contract with leaders/ business partners to obtain agreement and support

Correspond with job applicants to notify them of employment considerations

Bank of America, Riverside, CA

Diversity Executive Sourcer Diversity Conference Manager 05/14 – 02/16

Championed the enterprise’s diversity and female sourcing and recruiting efforts

Designed, executed and groomed an enterprise-wide diversity conference strategy

Drove Bank’s sponsorship of 6 national conferences targeting POC talent

Identified and developed relationships with external diversity organizations

Worked with staffing leaders and business leaders to determine conference participants and dedicated recruiters

Engaged business partners to attend recruiting events and prepared them to participate

Developed, coordinated and oversaw external diversity recruiting events, activities, organizational engagements and relationships to meet business partner’s staffing needs

Collaborated with ERGs with organizing and executing recruiting events that target POC and female talent

Tracked, assessed and influenced POC and female pipelines

Leveraged CMS to manage and share diverse talent and Taleo to track candidate progress

Identified key recruiting gaps and opportunities and collaborated with staffing and stakeholders for recommended solutions

Defined and implemented diversity sourcing strategic plans for 8 LOBs (Audit/Credit Review, CAO, CFO, HR, Marketing and Corporate Affairs, Legal, Risk and Quant)

Performed strategic sourcing to uncover and engage with POC and female executive level talent

Took advantage of online and social media to increase sourcing activities

Properly prescreened executive level talent to determine suitability, motivation, work history, job skills and salary requirements

Provided in-depth consultation on candidate sourcing, tracking and development to ensure that all elements of the selection process drive positive business outcome

Drove the selection process by involving the appropriate decision makers, educating them on their roles and responsibilities and held them accountable

Built positive internal client and supplier relationships

Managed risk of outsourced processes and services

Strategic business partner for hiring managers, recruiters and Staffing Managers

Partnered with internal clients to determine business needs, developed staffing forecasts, identified internal skill gaps and solicited ideas and suggestions on recruitment strategy

Provided clear, objective advice and counsel to key stakeholders in order to deliver agreed upon outcomes

Corresponded with job applicants to notify them of employment considerations

Hosted conference debrief meetings to drive candidate “pull-through” and created ad hoc reports

Bank of America, Brea, CA

Senior Sourcer 11/05 – 05/14

Supervised 2 Sourcers and a research team based in India

Norman Harris

22601 Springdale Drive, Moreno Valley, CA Mobile: 951-***-**** ******.*.******@*******.***

Led a team of Recruiters tasked with positioning job descriptions to be more attractive and discoverable on the web

Championed the enterprise’s diversity sourcing and recruiting efforts

Conducted high volume sourcing for call center entry level employment opportunities

Performed strategic sourcing to uncover and engage with POC and female talent

Drove Bank’s sponsorship of 6 national conferences targeting POC talent

Engaged business partners to attend recruiting events and prepared them to participate

Partnered with internal clients to determine business needs, developed staffing forecasts, identified internal skill gaps and solicited ideas and suggestions on recruitment strategy

Established partnerships with external diverse organizations to source candidates that met the client’s business needs

Used CMS to manage and share diverse talent and Taleo to track candidate progress

Prescreened entry level candidates to determine their suitability, motivation, work history, education, training, job skills, availability and salary requirements for placement in customer service and sales roles

Acted as a partner in the recruiting process whenever research, lead generation, candidate pipelining (including diversity), or competitive intelligence data will augment the recruiting strategy

Coordinated the placement of advertisement in newspapers and targeted magazines

Independently created employment flyers for posting and distribution

Planned, executed and participated in internal and external job fairs

Corresponded with job applicants to notify them of employment considerations

Provided advice and counsel on how to organize military veteran external job fairs/events, interpret and assess veteran resumes and build out of recruiting process.

24 Hour Fitness, Inc., Rancho Cucamonga, CA

Division Recruiter 09/99 – 10/05

Under the supervision of a Divisional HR Manager supported 238 managers, 3 Regional Vice Presidents, 1 Divisional Vice President of Operations and Sales and 1 Divisional President in a territory that consisted of 70+ locations in Southern California, Nevada and Hawaii

Sourced and prescreened candidates to determine their suitability, motivation, work history, education, training, job skills and salary requirement for placement into exempt and non-exempt openings

Performed strategic sourcing to uncover and engage candidates with bilingual skills

Recruited at internal and external job fairs

Corresponded with job applicants to notify them of employment considerations

Groomed the division’s sales management training program

Trained managers on behavioral interviewing techniques

Performed reference checks and requested background checks

Prepared and presented job offers

EDUCATION

Central Texas College, Killeen, TX 1980 - 1984

Studied Criminal Justice

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