QUALIFICATIONS PROFILE
Background in Labor Relations with strong client-services orientation. Reputation for promoting an environment that fosters collaboration and consensus building. Well organized with attention to detail and meeting tight timelines in a high-pressure, fast-paced environment. Skilled communicator with excellent interpersonal skills. Proven ability to build trust and rapport, garner respect, and gain consensus when dealing with public, co-workers and outside professionals.
EDUCATION
Master student at Tarleton State University 2012-1016
Degree in Human Resource Management
Bachelor of Science, Industrial and Labor Relations 2001-2004
Cornell University
EXPERIENCE
National Labor Relations Board § Buffalo, NY
Investigator 2003-2011
Investigated complex allegations of unfair labor practices as defined by the National Labor Relations Act (Approximately 50 cases yearly)
Recommended appropriate course of action as to disposition of cases
Interpreted laws, statutes and contracts
Conducted legal research
Mediated settlements between parties
Presided over representation hearings
Mentored new employees
Served as the Freedom of Information Act officer
Led training sessions covering various work-related topics
Phillips Lytle LLP
Assistant to the Title Examiner 1998-2000
Prepared title documents in preparation for real estate closings
Assisted in real estate closings
Managed calendar for attorneys and title examiner
ASSOCIATIONS/VOLUNTEER EXPERIENCE
Member of San Antonio Human Resource Management Association
Member of Society for Human Resource Management
Volunteered for the Red Cross of Western New York
AREAS OF EXPERTISE
Excellent writer
Exceptional interpersonal and verbal communicator
Consensus building
Ability to multi-task
Possess analytical skills
Fact-finding skills
Investigations
Organized and detail oriented
Ability to work in fast-paced environment
Self-starter and
self-motivated
Calm and efficient
under pressure
Comfortable working with senior level management
Skilled relationship builder
Employee relations
Willing to travel