Customer Service Account Executive

Objective

Seeking Career In Finance Field

PERSONAL ATTRIBUTES

Highly Motivated and Service Oriented

Excellent Oral and Written Communication; Interacts Effectively with Individuals from diverse backgrounds

Will Organized and Strong Analytical Skills

Strong Leadership Ability

Extremely Adjustable and Fast Learning Skill to Different Environment

WORK EXPERIENCE

Finance Experience:

Financial Consultant: Vision Global Consulting (12/2014-Present)

Working closely with clients to offer personalized financial advice

Reaching out to prospective clients and building a strong customer base

Marketing services by asking for referrals from current clients

Responding to inquiries

Have knowledge about Mortgage, Commercial, SBA and MCA/ACH

Marketing Experience:

Fund Raiser: CARE.ORG (10/2014-12/2014)

Fundraising for NGO

Spreading Community Awareness to Individuals and Business Owners

Conducting Business Trips

Account Executive & Corporate Trainer: Verizon Fios (01/2014-10/2014)

Developing & Creating Relationship with New Customers

Maintaining Good Relationship with Exiting Customers

Working Close with Customer Service and Technical Support

Training New Account Executive Basic Sales Skills

Building & Leading Sales Team

Radio/TV Experience:

Radio Host & Production Coordinator: Multicultural Radio Broadcasting, Inc. (05/2013-01/2014)

Hosted and produced weekly music and talk shows Chinese for MRBI Radio Chinese Plus

Edited audio packages with digital editing software Adobe Audition

Developed promotional commercial content

Fill-in English talk show host

Undertaken general research for programs

Trained and assistant managed trainee team for RCP+ Mandarin Channel

Videography& Reporter: ASU-TV Station (08/2011-12/2012)

Video athletic events for ASU-TV

Supervised use of audio equipment in ASU-TV studio

Conduct Interviews for ASU-TV News

Host & Producer: Shanghai Radio-Arts Internet Technology Co., Ltd (12/2008-04/2010)

Proposed theme and developed written script

Developed promotional commercial content along with Editing and recording broadcast for company

Performed live broadcast

EDUCATION

Arkansas State University, Jonesboro, AR Graduated: December 2012

Master of Science in Mass Communications

Major: Radio-TV

Sichuan Conservatory of Music, Chengdu, SC, China Graduated: July 2008

Bachelor of Arts

Major: Radio Broadcasting

ADDITIONAL INFOMATION

Fluency in English and Mandarin Chinese, understand in Cantonese

Adobe Audition, FinalCut

Photography

References Available Upon Request

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