Manager Self Employed
Resume:
JOHN D. HIGGINS
Queen Creek, AZ 85142
*************@*****.***
Employment History:
Assistant Shipping Manager-Southern Wine and Spirits
May 2010-April 2016
àUsed various software programs to assign staffing, plan workloads, and advise crew of product volume and placement for beginning of shift functions.
àProcessed routing data to regulate work assignments and maximize loading efficiency.
àInstituted troubleshooting methods to correct connectivity and communication issues, involving local and corporate IT personnel as needed.
àProcessed end of shift productivity results and reported to local and corporate users.
àAddressed and corrected computer and mechanical equipment issues without incurring significant downtime.
àResearched and corrected inventory issues in WM system.
àTrained and reviewed crew members.
àSelected product using electronic scanner and located to docks or pick modules.
àCustom packed cases and performed quality control functions.
àSafely operated forklifts, narrow-aisle and high reach pickers.
Substitute Teacher-Queen Creek Unified School District
October 2008-March 2011
àAccepted assignments for classes K-12 in various subjects and all district schools
Police Officer-Gilbert Police Department, Gilbert AZ
August 2007-August 2008
àQualified “Expert” in Firearms Proficiency.
àExcelled at investigation and accident report writing.
àRated high in interpersonal communication and scene control.
Owner/Operator-Self Employed
Sept. 2004-August 2007
àPerformed repairs to automobile interior components to improve appearance and enhance sale value. Recruited and maintained existing customer accounts.
Area Building Manager-Hertz Rent-A-Car, Phoenix Airport
July 1999-June 2004
àRepeatedly placed in low-performing departments, improving productivity and morale in all assignments.
àTook initiative to perform unassigned tasks that improved facility appearance, employee/management relations, and personal fulfillment.
àOpened, renovated, and maintained forty suburban locations and the 33-acre airport site as Area Building Manager for over two years.
àUtilizing in-house staff, vendors, and suppliers, coordinated all facilities, uniform ordering, and general needs of all state of Arizona locations.
Accountant-Accounting Temporary Services, Phoenix AZ
September 1996-February 1999
àPerformed a wide variety of accounting services to customers in diverse industries.
Event Coordinator J&J DJ’s, Queen Creek AZ
September 1993-Present
àContact clients via phone and e:mail to quote price, availability, and answer questions.
àPlan and coordinate events with the client.
àCommunicate the order and nature of activities to the client and guests.
àCreate and distribute promotional materials, maintain company website.
Education: Bachelor of Science in Accountancy, Arizona State 1992
Master’s of Business Administration, Arizona State 2004
Associate’s Degree in Law Enforcement Technology, Rio Salado
College, February 2009
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