JOHN D. HIGGINS

***** *. ***** **.

Queen Creek, AZ 85142

480-***-****

acwe7b@r.postjobfree.com

Employment History:

Assistant Shipping Manager-Southern Wine and Spirits

May 2010-April 2016

àUsed various software programs to assign staffing, plan workloads, and advise crew of product volume and placement for beginning of shift functions.

àProcessed routing data to regulate work assignments and maximize loading efficiency.

àInstituted troubleshooting methods to correct connectivity and communication issues, involving local and corporate IT personnel as needed.

àProcessed end of shift productivity results and reported to local and corporate users.

àAddressed and corrected computer and mechanical equipment issues without incurring significant downtime.

àResearched and corrected inventory issues in WM system.

àTrained and reviewed crew members.

àSelected product using electronic scanner and located to docks or pick modules.

àCustom packed cases and performed quality control functions.

àSafely operated forklifts, narrow-aisle and high reach pickers.

Substitute Teacher-Queen Creek Unified School District

October 2008-March 2011

àAccepted assignments for classes K-12 in various subjects and all district schools

Police Officer-Gilbert Police Department, Gilbert AZ

August 2007-August 2008

àQualified “Expert” in Firearms Proficiency.

àExcelled at investigation and accident report writing.

àRated high in interpersonal communication and scene control.

Owner/Operator-Self Employed

Sept. 2004-August 2007

àPerformed repairs to automobile interior components to improve appearance and enhance sale value. Recruited and maintained existing customer accounts.

Area Building Manager-Hertz Rent-A-Car, Phoenix Airport

July 1999-June 2004

àRepeatedly placed in low-performing departments, improving productivity and morale in all assignments.

àTook initiative to perform unassigned tasks that improved facility appearance, employee/management relations, and personal fulfillment.

àOpened, renovated, and maintained forty suburban locations and the 33-acre airport site as Area Building Manager for over two years.

àUtilizing in-house staff, vendors, and suppliers, coordinated all facilities, uniform ordering, and general needs of all state of Arizona locations.

Accountant-Accounting Temporary Services, Phoenix AZ

September 1996-February 1999

àPerformed a wide variety of accounting services to customers in diverse industries.

Event Coordinator J&J DJ’s, Queen Creek AZ

September 1993-Present

àContact clients via phone and e:mail to quote price, availability, and answer questions.

àPlan and coordinate events with the client.

àCommunicate the order and nature of activities to the client and guests.

àCreate and distribute promotional materials, maintain company website.

Education: Bachelor of Science in Accountancy, Arizona State 1992

Master’s of Business Administration, Arizona State 2004

Associate’s Degree in Law Enforcement Technology, Rio Salado

College, February 2009

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