Customer Service Human Resource

David Gulley

New Hope, AL *****

**********@*****.*** - 256-***-****

To obtain a position that will enable me to use my strong organizational skills, leadership background, and driven mindset while advancing my career opportunities. WORK EXPERIENCE

Customer Service Rep II

Huntsville Utilities - Huntsville, AL - April 2015 to Present Process customer payment arrangements, handle billing issues/adjustments

• Process new/transfer of services, audit customer accounts

• Account maintenance, process customer payments in SAP/IC Webb Payroll Manager /Accounting

D&Y - Huntsville, AL - January 2014 to January 2015 Process bi-weekly payroll, audit weekly employee timesheets, process payroll expenses

• Manage payroll deductions/garnishments, employee verifications/1099's

• Coordinate new employees Payroll files, process AR credit/debits, AP/AR

• Process AR cash payments, journal entries, vendor invoices, etc. Finance/Human Resource Manager

Bigelow Family Dentistry - Scottsboro, AL - June 2011 to November 2013

• Manage patient/practice finances, implement affirmative active programs

• Conducts recruitment for all exempt/non-exempt employees, employee benefits

• Administers HR plans and procedures for all personnel, development and implementation of company policies and procedures, maintains company compliance with recruitment

• Employee payroll, tax withholdings/deductions, conducts employee orientations

• Process AR payments/credits from vendors

EDUCATION

Associates in General Studies

Snead State Community College

2014

B.S. in Human Resource Management

Athens State University

SKILLS

Sigma Kappa Delta, Student Chapter-Human Resource Management, SHRM, Phi Theta Kappa Honorary Society (4 years)

LINKS

https://www.linkedin.com/in/dagulley

ADDITIONAL INFORMATION

Qualifications

• Accounts Receivable/Payable

• Payroll/Scheduling/HR

• Microsoft Office (i.e. word, excel, PowerPoint)

• Accounting/Collection Software

• Insurance/Billing

Contact this candidate