Manager Customer Service
Resume:
t
Tikina James
Villa Rica,Ga
Objective :
To obtain a challenging position with an opportunity to contribute to the productivity of a progressive organization.
Overview :
Offer proven track record based upon positions with increased sales. Marketing, client relations. Accounting budgeting and leadership responsibility. Background includes solid experiences in problem solving, computer relations, financial analysis ability to generate revenue, & staff development. I have consistently demonstrated productivity & operational efficiency. Support associates during dynamic growing phases and accomplish corporate objectives.
Experience :
Manager :
Little Ceasar’s
July 2016-Present
Supervise 20 -30 employees, scheduling, ensure customer service,& maintainfood cost & counts
GSA Trainer :
Hampton Inn & Suites Greenville, MS
August 2015–May 2016
Train manager trainees,and travel to help get other opening properties prepared for opening, auditing.
Manager :
Denny’s Restaurant
June 2013 – August 2015
Supervise 20 to 30 employees,ensure customer service,maintain food cost,payroll & make deposits also scheduling.
Administrative Assistant :
Leading Edge, Greenville, MS
July 2012 – March 2013
Planning and scheduling,
Recruiting new hires
Editing payroll organizing files
Managing labor cost
Preparing budgets
Child Support Enforcer Officer :
Child Support Service, Greenville, MS
January 2011 – July 2012
Enforce clients to comply with court orders
Seize personal finances
Legend’s Buffet Restaurant Supervisor:
Harlow Casino Resort
March 2010 – December 2011
Assist in complying with all food, health and safety regulations, and schedules
Evaluate and train employees, assign shifts
Evaluate and resolve guest issues.
Dollar general
April 2009-december 2011
Store manager : payroll, deposits,inventory p&l, also labor control.
Bellsouth
March 2004-august 2007
Billing account manager : responsible for billing, credit accounts,payroll reports calculating error accounts and crediting the accounts.
Back yard burgers
July 1999 - february 2004
Manager : control food cost, supervise employees,scheduling, deposits.
Fast lane
September 1997 –june 1999
Manager : in charge of all aspects – bank operations, supervising employees, controlling inventory, increase sales.
Shoney’s
March 1990 –september 1997
Kitchen manager : food counts, production charts, food cost, and learning how to become a profitable asset to the company.
Education
Diploma
TL Weston High School, Greenville, MS
1992 -1994
CNA Certification
Mississippi Delta Community College
1994-1996
References :
References are available on request.
Contact this candidate