***** **** **.

Cerritos, CA. *****

323-***-****

acwdxy@r.postjobfree.com

ARACELI LOPEZ

PROFESSIONAL SUMMARY

Highly enthusiastic and personable with 20 years professional client interface experience. Skilled at balancing customer needs and company demands by maintaining high standards of service. Effectively build loyalty and long-term relationships with customers while driven to reach company goals.

CORE STRENGTHS

Goal-Oriented and Results Driven

Customer Service

Teambuilding

Staff Training & Development

Ability to work under pressure

Communication

Work Ethic

Fast learner

99 CENT ONLY STORES-

8/1992-5/2004

WORK EXPERIENCE

Report directly to the Director of Sales

Assist a high volume of local and out of state customers

Interact with customers to provide and process information in response to inquiries and concerns

Answer a high volume of calls

Create and update customers’ orders accordingly

Handle cash, credit card, and direct deposit payments

Log payments in the system

Maintain department productivity standards

Data Entry

99 CENT ONLY STORES-

5/2004-7/2016

WORK EXPERIENCE

Work directly with the Grocery Senior Buyer.

Build a strong interaction with vendors.

Review and validate weekly sales and inventory data.

Respond quickly and effectively on all opportunity buys, especially on short coded items.

Liaison with accounts payable to resolve discrepancies in a timely matter.

Liaison with receiving department to confirm differences on quantities stated on the purchase orders versus what’s being received.

Work closely with Regional Directors, Buyers and Allocation team to increase sales opportunities.

Build a rapport with Logistics personnel to ensure execution and allocations deadlines are met.

Liaison with quality control department the assure vendor’s liability insurance.

Coordinate transfers to Katy DC to maintain appropriate

Import compliance

EDUCATION

Cypress College

General Education

REFERENCES

Available Upon request

Contact this candidate