Microsoft Office Human Resources

Sylvia Bryant Executive Support Specialist

Washington, DC 20032 202-***-**** **************@*****.***

Professional Summary

Extremely accomplished Executive Support Specialist with more than 15 years of experiences directly supporting the office’s Directors, Deputies in both the federal government and private sectors. Esteemed professional public servant with a proven track record of accomplishments and awards, noted for exceptional services.

Skills

Law & Regulation Compliances Guest Services Procurement/ Contracts Office Management Problem Identification & Resolution Legal Support

Education

Bachelors of Arts - Trinity Washington University – Human Relations 2016

Professional Experience:

Human Resources Support 05/2016 - Present

Third Party Inspection with DC Government

Explains general HR processes to customers and assists them in completing standard documents/forms required to complete various HR actions.

Greets all guests with eye contact, a smile and a friendly welcoming greeting.

Addresses guests' service needs in a professional, positive and timely manner.

retreats and conferences, conducting reference checks, posts job openings

Responsible for ensuring metrics are met within established timeframes.

Ability to take on additional responsibilities in support of mission success.

Responded to employee inquiries regarding HR policies and procedures, benefits, payroll, personal information changes, employment verification etc.

Reviews personnel action requests for accuracy of DC government agency’s codes, existence and adequacy of supporting documents, appropriateness of the regulatory authority and the proposed action cited in relation to the intended purpose.

Program Support Specialist (Contractor), GS-11 05/2014 –04/2007

Department of Interior/Department of Commerce (NOAA)

Greeted and welcomed all guests with a smile and escorted them to the appropriate team members. Scheduled and maintained an electronic appointments and activities using Google Calendar for the Division Chief and 12 staff members. Coordinated budget requests, such as supplies and office equipment in the Financial & Business Management System (FBMS).

Used Microsoft Office Word grammatical references and spell-check to improved and ensure proper formatting for packaging for clearances and surnaming. Processed Payroll Actions Requests and Time & Attendances.

Reviewed and edited office correspondences for accuracy, completeness and adherence to procedures and guidelines. Work independently on special projects, such as preparation and reproduction on handbooks, manuals, publications.

Prepared travel arrangements, itineraries for traveler; resolved associated/problems such as overcharges, tax-exempt status, and currency conversions; submits approved vouchers to Financial Management Branch for payments.

Monitored and distributed phone calls and mail, including electronic mail, and apprises staff of any priority/emergency items that need to be addressed when Office of Procedures & Regulatory Affairs (OPRA) Chief are out of the office or on travel.

Management Analyst (Federal Employee), GS-11 01/1989 - 05/2007

U.S. Agency for International Development (USAID, Washington, DC

Greeted and welcomed all guests with a smile and escorted them to the appropriate team members. Worked closely with the Directors and Managers assisting in the preparations of the Division balancing a $5 million dollar budget plan for international and local federal government programs.

Drafted contractual provisions based on strategy discussion, senior management input and organizational and expectations.

Assisted Directors and Managers with the preparations of the quarterly budget estimates for the Office of Inspector General/Management, and monitored a 3.2 million budget disbursement and transactions for the Defense Contract Audit Agency (DCAA) billing program.

Monitored and updated the DCAA job-costing using Microsoft Access databases systems.

Used Microsoft Office Access database system to monitored and updated audits of contractors, grantees, and Enterprise Funds performed by federal and non-federal auditors issued financial statement audit reports for the Inter-American Foundation (IAF) and the African Development Foundation (ADF) annually.

Computer &Others Skills:

ORACLES E-Business QuickTime

Travel Manager Cognizant Technical Officer (CTO) Certified

E-Portal Systems SharePoint

Quick-Time & Attendance (T&A) Management Accounting

Microsoft Office Suite Adobe Acrobat Professional Software

Adobe Acrobat Reader Gov-Trip

Correspondence Tracking System (CATS) Transcribe & Record information

CONCUR Travel System Travel Manager Business Math & Business Math Applications

E2i Solutions, E- Trams SharePoint System

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