Manager Customer Service

CRISTIN D. CONIGLIO

Event/ Meeting Planner and Manager

Production/Project Manager

Cell: 407/947-****-***** Owasso Lane

*************@*****.*** Clermont, FL 34711

PROFESSIONAL SUMMARY

Having maintained the highest level of event management standards for over 20 years, my passion is to enhance each event with extreme details, as well as strong communication and organizational skills. I thrive in a multi-tasking environment, while maintaining strong customer service and client relations, whether working with an in house team or remotely. My goal on each event is for the attendees and client to leave feeling amazed, inspired and entertained by a flawless event. ACCOMPLISHED EVENT LIST

Conventions Special Events Corporate Meetings

Movie Premiers Theatrical Productions City Events

Branding Campaigns Concerts Films

Theme Park Development Firework Spectaculars Commercials Festivals/Parades Press Events Award Galas

Meeting Breakouts Television Specials General Sessions EVENT WORK EXPERIENCE

BLUE LIGER PRODUCTIONS: 2016 – present

Principal/Owner – Freelance Event Manager

- Invictus Games Orlando 2016/continuumLIVE: Operations Manager Opening Ceremony & Closing Ceremony: Prince Harry, Former President George W. Bush and Mrs. Laura Bush, The First Lady of the United States – Michelle Obama

§ Operations Coordinator/FF&E Head Line Talent/Duty Manager

- WOW!Works: Production Manager and Stage Manager

o Carnival Cruise Lines: Project Development presentations

• Show installations, live show calling, rehearsals

- GCG Event Partners: Event Manager

o Focus Medical presentation

WALT DISNEY WORLD: 2015 – present

Planner/Inventory

THE DREAMVISION COMPANY: 1996 – 2015

Event/Meeting Planner and Manager, Production Manager and Account Manager

• Created critical path and managed all national corporate events, meetings and projects: o Generated and reconcile event budgets

o Coordinate all event operations logistics, including security, parking, custodial, safety compliance, signage, travel, daily run sheets, FF&E, etc. o Prepare and edit correspondence, communications, presentations, etc. o Venue scouting

o Design and maintain necessary databases

o Negotiates all venue, vendors, talent, hotel, travel and staffing contracts. o Prepare and lead productions meetings, establish conference/meeting curriculum o Over all coordination and supervision of vendors, talent and crews o Maintained consistent client communication from point of sale to post show billing o Create, manage and implement production schedules and production books o Show development and run rehearsals

o Work with design teams and producers, liaise with all internal and external stakeholders.

o Strategic thinking and problem solving with the ability to conceive solutions to meet emerging challenges

o Negotiate and coordinate all catering, travel, shipping, transportation, accommodations, check in/out, VIP arrival requests, etc. o On site execution of pre, production and post event o Performed on site live show calling and created cue sheets o Maintain relationships with city officials and committees o Collaborated with the Secret Service during meetings with the king and prince of Swaziland

o Assisted with creative decisions and storyboard creation o Talent – Research, booking, rider specs, compensation, etc. o Crew – Technical requirements, walk thrus, new technology o Catering – Banquet Event Requests, coordination

o Ensured the client’s expectations are met with clear and concise communication and documentation.

o Lead and direct all daily administration operations and workflow o Write and proof contracts and agreements

o Generated all daily corporate event and production communication, as well as documentation

o Reviewed and revise scripts

o Attention to detail and having a commitment to consistent quality o Build strong business relationships with venue managers and vendors o Assist White House representatives and the Secret Service to ensure delegates safety and security

o Compose correspondence and presentation materials o Assure all contract and insurance points are met and adhered to o Research and explore emerging presentation and show technology

• Ability to manage and monitor multiple tasks simultaneously in a face paced environment

• Motivate and inspire staff, employees and vendors, including onboarding and mentoring

• Events were business-to-business and business to client

• Event locations: Hotels, convention centers, theme parks, city municipalities, stadiums, concert halls, theaters, etc.

WALT DISNEY WORLD: 1990 – 1996

CREATIVE ENTERTAINMENT: Production Manager, 1996

CONVENTION ENTERTAINMENT: Stage Manager & Production Manager, 1991- 1995 DISNEY BUSINESS PRODUCTIONS: Stage Manager, 1990-1993 THEME PARKS: Stage Technician 1990-1993

-DISNEY MGM STUDIOS

-EPCOT

Responsibilities included:

• Over all coordination for cast show members and technicians for events

• Supervising vendors

• Managed and implemented production schedules

• Ran rehearsals

• Coordinating with banquet department and staff

• Overseeing outside talent

• Prepared production meetings

• On site coordination for pre, production and post show elements the parks, hotels and convention centers.

• Performed on site live show calling and created cue sheets GOLDEN ORCHID PRODUCTIONS: 1991 – 1995

Owner - Stage Manager and Production Coordinator

PEB & ASSOCIATES:

Production Coordinator - 1993

- WORLD EXPO PARADE, SEOUL KOREA

- ALAMO DOME GRAND OPENING, TEXAS

- OLYMPIC FESTIVAL GAMES OPENING CEREMONY, TEXAS

- WORLD EXPO OPENING CEREMONY, SEOUL KOREA

MAGIC MARKETING CONCEPTS: 1991 – 1994 Stage Manager Responsibilities included:

• Coordinated U.S. and Korea show location

• Interfaced with U.S and Korean staff

• Over all coordination for cast show members and technicians

• Supervised vendors

• Managed and implemented production schedules

• Ran rehearsals

• Prepared production meetings

• On site coordination for pre, production and post show elements

• Performed on site live show calling and created cue sheets CIVIC THEATRE OF CENTRAL FLORIDA: 1988-1991

Stage Manager and Assistant Stage Manager

Responsibilities included:

• Coordinated auditions

• Ran rehearsals

• Over all coordination for cast show members and technicians

• Managed and implemented production schedules

• Facilitated photo shoots

• Implemented scene changes

• Maintained props

• Oversaw costuming and lighting design

• Created cue-to-cue scripts and called full 2 hour live theatrical shows. WEST SIDE STORY – Stage Manager, 1991

SO LONG ON LONLEY STREET – Stage Manager, 1990

LA CAGE AUX FOLLES – Costume Dresser, 1990

OSEPH AND THE TECHNICOLOR DREAM COAT – Stage Manager, 1990 BURN THIS - Stage Manager, 1989

WHEN YOU COMIN’ BACK RED RIDER? – Stage Manager, 1989 SWEENEY TODD – Asst. Stage Manager, 1989

BRIGADOON – Asst. Stage Manager, 1989

DOUBLE – Asst. Stage Manager, 1988

A FLEA IN HER EAR – Asst. Stage Manager, 1988

EVITA – Asst. Stage Manager, 1988

COMMUNITY EDUCATIONAL DEVELOPMENT:

Real Life Christian Academy Media Arts Program: 2009-2010

• Developed a 4-year film program curriculum prospectus for high school level students EDUCATION & CERTIFICATIONS:

Associate in Science Degree - Business Administration and Management, 1994 Certified Meeting Planner – certification in process 2016 FLORIDA NOTARY

COMPUTER SKILLS:

Maximo, Microsoft Word, Excel, Power Point, Dropbox, Sharepoint, Exchange, PC, Mac, Google Drive, Outlook

CHARITIES/VOLUNTEER WORK:

The Project Anna Foundation: 2003-2015 – Managing Director, Administration o Processing, facilitating and follow up of all adopting grants o Processing donation thank you letters

o Maintaining donation log

o Documentation of all relief effort trips and adoption grant families o Facilitated PAF brochure and video media

HOBBIES: Archery and photo documentation

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