Tiffany Jones

*** ********** ***

Nashville, TN *7206

615-***-****

acwdqq@r.postjobfree.com

CAREER OBJECTIVE:

Hardworking individual seeking a position were I can use my skills as a team member

Employment History:

Faneuil Inc Nashville, TN 20112012

Customer Service Rep

Duties: Check to ensure that appropriate changes were made to resolve customers problems

regarding their home, life, and auto insurance. Contact customers via telephone, in order to

respond to inquiries or to notify them of claims investigation results and any planned adjustments.

Determine charges for services requested, collect deposits or payments, and/or arrange for billing.

Processed claims and made collection attempts. Resolve customers' service or billing complaints

by performing activities such as review & adjust claims. Reached out to customers/clients to

provide any updated changes with the company. Utilized the sales techniques and tools to retain

consumer memberships. Executed orders for new service, reschedules and saved accounts.

Ensured customer/client satisfaction.

Bath & Body Work Antioch, TN 20062009

Sales Associate

Duties: Greeted customers and assisted with purchases. Maintained inventory control and

merchandise stocking. Assisted customers with their purchases and special orders. Ensure that all

customers receive receipts on all purchases. Operate cash register and receives payment from

customer in cash or credit card, accurately counts and provide change to customers. Contribute to

the overall display and presentation efforts within the store environment. Resolve all customer

complaints in a manner consistent with company policy, and with customer satisfaction in mind.

Promoted store card and customer satisfaction.

Aeropostal Antioch, TN 20052006

Sales Associate

Duties: Greeted customers and assisted with purchases. Maintained inventory control and

merchandise stocking. Assisted customers with their purchases and special orders. Ensure that all

customers receive receipts on all purchases. Operate cash register and receives payment from

customer in cash or credit card, accurately counts and provide change to customers. Contribute to

the overall display and presentation efforts within the store environment. Resolve all customer

complaints in a manner consistent with company policy, and with customer satisfaction in mind.

Promoted store card and customer satisfaction.

Skills: Typing 3040 wpm

Computer Skills: MS Word, Excel, & Outlook

Reference: Available upon Request

EDUCATION:

Diploma, Medical Assistant; Nashville College of Medical Careers 2012

High School Diploma; John Overton High School 2006

CERTIFICATES AND PROFICIENCIES:

Basic Life Support and First Aid 2012 till present

KEY SKILLS (OR RELATED COURSEWORK):

Medical Office Management, Taking Patient Vitals, Patient Scheduling, Medical Billing & Coding,

Blood Draws, Phlebotomy, Patient Education, Electronic Medical Records, Injections, Physicians

Office Lab, Data Entry, Minor Office Procedure, Bookkeeping & Filing, Administration Of

Medication.

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