Customer Service Microsoft Office
Resume:
Arrieme N. Mendoza
#** *** ******, **** ** San Fernando Pampanga
Mobile No.: 093*-***-****
Email add: ***************@*****.***
Objective: I am looking forward to work with a company which acquires good management and effective training wherein I can dedicate my skills to be productive and in the long run would benefit the company and help my career grow as well.
Skills& Abilities:
Application in Microsoft Office (MsWord, Spreadsheet, Powerpoint)
SAP SD/LE User and ENCORE.NET
To perform other duties/ responsibilities without supervision and can work under pressure
Dedicated and hardworking individual
Ability to advance to a higher job levels with active efforts toward self-development and advancement
On-the-Job-Training
Company: Mahogany General Services Corporation
Address: San Isidro Village, City of San Fernando Pampanga
Position: Administrative Staff
Inclusive date: December 2007-March 2008
Work Experience:
Company: Universal Robina Corporation (under Mahogany General Services Corp.)
Address: Del Rosario, City of San Fernando Pampanga
Position: Office Clerk/Encoder
Inclusive Date: October 2009-February 2011
Job Description:
Assist Customer Service Supervisor (CSS) in processing the orders of customers.
Documentation of orders
Provides the necessary support needed by the CSS such as encoding of trade returned documents.
Generating and printing of credit invoice
Filing of documents and records
Reviewing trucker’s billing for transmittal.
Universal Robina Corporation
(under GAC Logistics from March 2011-November 2011)
(under AIMKO Ako Ikaw May-Ari ng Kooperatiba from December 2011-May 2015)
Position: Sales Logistics Assistant
Job Description:
Encodes Trade Returned Documents (TRD) through SAP system.
Updating Customer’s Leadtime Monitoring.
Generates trucker’s delivery monitoring.
Check and ensures completeness of returned invoices from truckers.
Transmits Sales Invoices to CCD and SLC for verification.
Updates invoices through SAP System.
Generates Freight Service Purchase Order for all truck deliveries.
Validates all trucker claims and review Truck Statement of Accounts based on freight matrix and ensures completeness of standard attachments.
Forward SOA to Manager for approval and releasing
Transmits SOA to Head Office SCTG for collection processing.
Filling documents for future reference.
Implementing 5s audit procedure in Office.
Creates reports and monitors every documents/transaction for future reference in audit
Company: D&L Trucking
Address: Del Rosario, City of San Fernando Pampanga
Position: Secretary/Trucker Coordinator
Inclusive Date: May 2015-June 2016
Job Description:
Do the payroll of drivers and helpers.
Monitors truck from the day of loading, delivery, unloading and returning back from every trip.
Ensures the completeness of delivery documents when returned by drivers.
Prepares Statement of Account and other documents for collection of billing.
Deals with drivers for their trips and monitors of their delivery schedule.
Educational Background:
Business Information Management
Asian institute of Computer Studies
Dolores, City of San Fernando, Pampanga
Graduate 2006-2008
Computer Secretarial
Don Honorio Ventura College of Arts and Trades
Bacolor Pampanga
2004 to 2006
Personal Information:
Age: 29 years old
Birthplace: City of San Fernando, Pampanga
Status: Single
Height: 5’2’’
Weight: 100lbs.
Character References:
Mr. Enrico Ona
Dispatch Supervisor
Universal Robina Corporation
Ms. Rose Anne Tañedo
Coordinator
D&L Trucking
I hereby certify that all the information are true and correct upon my knowledge and belief.
Arrieme N. Mendoza
Applicant
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