LYNN PATTERSON
La Porte, TX • 832-***-**** • *********@*****.***
Summary
Highly dedicated and focused Administrative Assistant who excels at multitasking and following through with assigned objectives. Answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking customer service representative.
• Office Administration
• MS Office Products
• Filing and Data Entry
• Dedicated Team Player
• Effective Verbal Communication Skills
• Reception Support
• Documentation
• Organization
• Work Independently & unsupervised
• Attention to detail
• Self Starter
• Quick Learner
Highlights
Wholesale Electric Supply Company October 1991 – July 2016
Houston, Texas
Administrative Assistant
• Oversaw reception area and answered multi line switchboard
• Open, sorted and distributed incoming messages and mail correspondence
• Separated and mailed between 300-500 customer invoices daily
• Handled all media, employment and public relations inquiries
• Responsible for daily profitability report ensuring minimum and maximum percentages of profitability for daily sales.
• Handled incoming and outgoing and incoming freight. Investigated the chargeability of freight to customer or company.
• Sorted and filed daily sales tickets; matching them to their respective purchase orders and receivers. Also, attached proof of deliveries (POD’s) to expedite customer request for delivery documentation.
Sales Assistant
• Prepared and edited sales personnel customer quotes and orders.
• Routed all incoming sales switchboard calls to the appropriate salesman; taking messages and forwarded them on when the sales person was not available.
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