Pierre Fortin acwdl5@r.postjobfree.com

438-***-****

Well-traveled polyglot with extensive experience in customer service. Work Experience

**/**** - **/****

QA Tester

VMC Games Lab

Reported game defects, including complete steps,

identification of root cause, and expected results into the bug tracking software JIRA.

04/2015 - 08/2016

Webmaster/Community Manager

Digital Entrepreneurs (Remote)

Monthly events on Online Entrepreneurship

Design & Maintain the Website (dgtlentrepreneurs.com) Create Instagram posts with Photoshop & Lightroom

Manage a 5-person team and market the events through social medias

01/2014 - 08/2016

Staffing Manager (Remote)

Seven Levels Entertainment

Contractual Work (Project-based)

Find and recruit potential Transcribers and Project Managers Train Transcribers and PMs how to use the client's website

(PeraPera), and our website for invoicing (The Scribe) Translation of any documents that may require it (English to French)

05/2011 - 09/2014

Survey Interviewer

Parks Canada

Saguenay St-Lawrence Marine Park

Proactively solicited visitors face-to-face to survey them about their experience at the park

Provided customer service and information about the park to visitors

Tasks

Tasks

Tasks

Tasks

Education

09/2012 - 05/2013

Political Science & Philosophy (1 year)

University of Montreal

Political Theory International Studies

09/2009 - 09/2013

Interdisciplinary Bachelor of Arts

University of Chicoutimi

Cinema Technological Arts

Drama Performance

Courses

Courses

Skills & Competences

Problem-solving

Customer Service

Creativity

Versatility

Tech Support

Photoshop

Lightroom

Final Cut Pro

HTML

Web Development

Achievements

Duolingo Spanish Tree completed

Languages

Native or Bilingual Native or Bilingual

Upper-intermediate Intermediate

French English

Spanish Portuguese

Interests

Growth Hacking Team Building Digital Marketing Social Media Blogging Reading (1 book per week) Guitar Fitness Meditation Technology

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