Manager Human Resources

Amy Ho

**** ******* ***** • Fremont • CA • ***** • Cell: 510-***-**** • E-mail: *****.*****@*****.***

CAREER SUMMARY

** ***** ** *********** *****-on Human Resources experience in staffing & training, employee benefit & relations, compliance, compensation, and performance management. Extremely well organized, detail orientated with excellent interpersonal skills to work effectively with all levels across the organization. Proven ability to work in a fast-pace, multi-task-oriented environment with strong consultative and analytical skills. Bilingual in English and Mandarin.

EXPERIENCE

Foxconn NSG Technology, Inc. San Jose, California

Human Resources Manager April 2016-Present

Oversee full-cycle recruiting activities, including resources planning, candidates sourcing & screening, interview process, approval of hiring proposals, salary negotiation, and extension of offers.

Manage and execute HR related programs/projects per top management’s request.

Conduct investigation as needed and mediate issues with involved parties.

Provide consultation to employees and management for employee disputes.

Review and revise HR related policies and SOPs to comply with local, State, and Federal regulations.

Lead a team of 8 in supporting HR daily operations for 4 sites.

Launch managerial training to ensure effective communication and prevent conflict.

Provide guidance to managers & supervisors on legal compliance.

Facilitate and ensure smooth communication among business groups during company reorganization.

Oversee training for ISO 9000, ISO 14001, TL9000, and multiple customer audits.

Human Resources Supervisor January 2015-March 2016

Administered 401K plan, including enrollment, termination, in-service/hardship withdrawal, loan, annual compliance test, payroll deferrals, CPA audit, and Form 5500 submission.

Managed Workers’ Compensation program, claims, and conducted audit to ensure accuracy of classifications and payroll data.

Participated in Site General Manager’s weekly staff meeting with all departments to discuss business needs, issues, and improvement plans.

Updated compensation and performance review guideline and format to synchronize with corporate’s agenda and objectives.

Provided training and facilitated annual compensation and performance review process with 5 sites to align with business goals.

Supervised of 4 HRs to support 400+ on-site employees.

Consulted with legal for RIF and executive termination cases to prevent EEOC, ADA and wrongful termination claims.

Monitored Leave of absences, including PDL, PFL, CFRA, FMLA, PLA, personal leaves.

Sr. Human Resources Generalist January 2013-December 2014

Processed multi-state payroll with ADP Workforce Now, and resolved payroll issues & discrepancies in timely manner.

Collaborated monthly bank reconciliation with Finance team.

Generated various payroll reports to CFO for P&L analysis and headcount planning.

Provided compensation and visa recommendation to conduct domestic and international employee transfer.

Liaised with attorney for visa (OPT, TN, H1-B, E-2, L-1, PERM) applications.

Implemented Work Sharing Program to retain employees.

Managed 300+ temp employees.

Prepared termination paperwork and final check, conducted exit interview, and administered COBRA program.

Conducted market survey to benchmark employee compensation.

Coordinated and supported HRs in 5 sites (3 locations in US & 2 locations in Mexico) to synchronize with HQ policies and practices.

Human Resources Specialist September 2006-December 2012

Conducted new hire orientation, background check, and on-board logistics.

Managed group benefit programs (health, dental, vision, LTD, STD, life insurance, FSA), including: annual updates, open enrollment, and claim inquiries.

Set-up and maintained employee records/files and reports.

Coordinated company events and negotiated with vendors for corporate discount.

Managed staffing agencies for on-time recruitment and accurate invoice processing.

Administered employee leave program and conducted quarterly audit with ADP payroll system to ensure accuracy.

Handled EDD and SDI claims.

Generated and maintained various reports per headquarter and local operation needs.

Bay Area Compliance Laboratory Corp. Sunnyvale, California

Project Manager February 2005-August 2006

Oversaw entire project cycle, including verifying sales order, placing product under assigned testing, and collaborating with sales and engineers for testing issues to ensure certification process was expedited efficiently.

Conducted frequent phone calls with sales and engineers from Canada, Europe, China, Taiwan and US to obtain requisite information necessary for EMC/EMI qualification and certification.

Performed assistance to CFO for preparing payroll, bonus, financial reports, and data analysis.

Verified and tracked unpaid or uncollected accounts.

Generated test reports and submit applications to regulatory authorities to obtain certification for domestic and worldwide clients.

Corresponded, uploaded and maintain client applications with regulatory authorities, such as Industry Canada, the FCC, European Union, China, Taiwan, Singapore, Hong-Kong, Japan, etc. to ensure certification process conformity.

UNI International Inc. Hayward, California

Office Manager Assistant February 2004-January 2005

Worked closely with client accounts and reduced clients’ complaints by 80%.

Maintained CEO’s calendar -- plan and schedule meetings, teleconferences and travel.

Processed clients’ applications and set-up & maintained clients’ files.

Increased customer service efficiency by 90% through implementation of various processes to manage client accounts and address their needs.

Handled incoming calls, daily incoming/ outgoing documents.

EDUCATION

Northwestern Polytechnic University Fremont, CA

Master of Business Administration December 2003

Concentration: Project Management, Entrepreneurship and Business Development

California State University of Fullerton Fullerton, CA

Bachelor of Arts in Business Administration June 2002

Concentration: Finance

ADDITIONAL INFORMATION

Proficiency in using MS Office (Excel, Words, PowerPoint, Access, Outlook)

References available upon request

Contact this candidate