Customer Service Administrative Assistant

NATALIE MARRYSHOW

*** *. **** ****** ***. *B youngleon0628@gmail. com

SPRING VALLEY, NY 10977 845-***-**** ©

SUMMARY OF QULAIFICATIONS

“Over 10 years experience in Administrative Assistant/Secretarial skills.

Energetic and Competent office professional.

Dependable and Reliable.

Detail-Oriented work in support of top management.

Gets the job done.

Skilled in MS Office with experience in TMO, Gallagher, Scheduler Plus, Lotus Notes, and Net Oxygen, PBS, (other phone systems).

RELEVANT EXPERIENCE

Sales Associate

Maintained excellent Sales and Cashier Management.

Manually inputting merchandise product number into register along with price overriding.

Managed cashiering activities in areas of purchasing, returns, and exchanges, and enforced store policies.

Computed and recorded totals of transactions.

Counted money in cash drawers at the beginning of shifts to ensure that amounts were correct and that there was adequate change.

Established and identified prices of goods, and tabulated bills using calculators, cash registers, and optical price scanners.

Greeted customers entering the Store.

Issued receipts, refunds, credits, and change due to customers.

Administrative Assistant

Arranged travel arrangements for VP’s.

Provided phone support by directing calls to appropriate parties of took messages.

Performed general office duties, such as ordering supplies, maintaining client database systems, and performed minor bookkeeping work.

Assisted office manager on day to day functions, and prepared invoices, memos, and other documents.

Printing out Shipment Prep Labels, inputting Shipping orders in Amazon Shipment. Receiving shipping orders when needed.

Receptionists/Customer Service

Answered phone calls and directing to the appropriate parties of took messages also in a Call Center environment (cold or non-cold calling).

Opened, sorted, and distributed incoming correspondence, including faxes and email.

Coordinated conferences for employees and clients by scheduling rooms.

Arranged travel and hotel accommodations.

Kept records of client information, sent out company memos to respond to correspondence.

Order and Data Entry processing on demographic info., Purchase and inventory order, telephone list, etc.

Assisting Office Manager, Bookkeeper with their day to day functions when needed.

Scheduled appointments, check eligibility of medical insurance, pull patients files,

Loan Administrator (Mortgage Clerk/Data Entry)

Registered loans, ordered payoffs, titles, and safeguarding confidential demographic documents, amongst other mortgage documents.

Prepared loans for the underwriting department to give approval.

Assisted Account Managers in day to day functions.

Trained fellow employees and temps when needed.

PROFESSIONAL EXPERIENCE

Warehouse Administrative Assistant, YS&H Enterprises, Spring Valley, NY 10977 2016

Medical Office Assistant (Volunteer), Women’s Health Midwifery Clinic Haverstraw, NY 2014

Receptionist, Smart Bright, Inc. Suffern, NY 2012

Sales Associate, The Children’s Place, Nanuet, NY 2011

Volunteer, Head Start of Carroll County, Westminster, MD 2010

Sales Associate, The Children’s Place, Nanuet, NY 1999, 2005, 2010

Auto Financial Rep., Rockland Nissan (myquickcarloan.com), Blauvelt, NY 2009

Volunteer, NB Listings Referral Service, White Plains, NY 2008-2009

Document Prep., Manpower, White Plains, NY 2007-2008

Volunteer, Head Start of Rockland, Spring Valley, NY 2006-2007

Administrative Assistant/Telemarketer, Arthur Vincent & Sons Contracting, Nyack, NY 2006

Domestic Engineer, @ Home, Haverstraw, NY 2005-2006

Loan Administrator, JP Morgan Chase, Woodcliff Lake, NJ 2003-2005

Mortgage Clerk/Customer Service, Kelly Services, Woodcliff Lake, NJ 2002-2003

Receptionist/Operator, KPMG LLP, Woodcliff Lake, NJ 2000-2002

Office Assistant, Receptionist, Adecco, Montvale, NJ 1999-2000

EDUCATION/TRAINING

Rockhurst University Continuing Education Center National Seminars Group 2000

2000 The Essentials of Managing the Front Desk

Customer Service Computer Training @ JP Morgan Chase 2004

Rockland Community College 2002-2004

Tomorrow’s Workplace 2008-2010

Certificate in Office Administration, Carroll Community College, Westminster, MD 2010

BERC 2010

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