Quality Engineer

Richard L. Bergeron

***********@*****.*** ** Warren Street - Peabody MA 01960 781-***-****

Quality Technician/ Engineer

Leveraging expertise in quality assurance, prototype design, and testing to drive high-quality deliverables through the development and manufacturing process in accordance with complex customer requirements/specifications.

Provides accurate documentation and collaborates with cross-functional personnel to resolve issues prior to release.

Career Overview

Senior Quality Specialist Philips Healthcare 2013-Persent

Responsible to take assigned complaint investigations from evaluation to closure in accordance with internal and

external FDA, Canadian and European regulatory requirements.

Utilized product knowledge, reproduce a reported problem to resolve the problem or provide root cause. Provide

feedback to Product Engineering and Marketing for product improvements

Provide complaint trending analysis data monthly to identify new and/or systemic issues.

Quality Technician/Engineer OSI Electronics Manufacturing Services 2012 (Contract Employee)

Supervised nine employees in the support of incoming, in-process and final inspection on mechanical, electrical

and subassemblies to identify and resolve quality issues.

Led and supported CAPA projects. Identified and develop corrective and preventive actions as identified through internal and external complaints, trend analysis and nonconforming material review process.

Headed and guided a quality team,in reducing the defects from a month high of 26 to 2 defects in under 60 days

for customer Beckman Coulter Medical.

Quality Technician/ Engineer Reveal Imaging Technologies, Inc. 2008-2011

Coordinated and performed reliability and valuation testing of 160KV Omniblock power supplies, performing wide-range of inspection and quality testing on Explosive Detection Systems (EDS) to identify and resolve quality issues.

Audited materials and hardware equipment at vendor locations to ensure quality of deliverables.

Oversaw third-party vendor to ensure quality packaging and loading for international system delivery.

Performed first article test and evaluation (FAT&E) for EDS as well as factory acceptance test (FAT).

Quality Control Technician Analogic Corporation 2002-2008

Performed incoming, in process and final inspection on mechanical, electrical, subassemblies and systems for Digital Radiography.

Interfaced daily with manufacturing, engineering, drafting, purchasing and test.

Assisted manufacturing personnel in identifying and resolving quality issues.

Developed and maintained incoming inspection documentation.

Assisted in coordinating documentation for weekly MRB meetings.

Environmental Engineering Technician Bell Technologies 1998-2001

Coordinated the set-up and testing of prototype and manufactured products for Commercial, Aerospace and Military industries in accordance with customer and government specifications.

Operated environmental laboratory test equipment, electro/mechanical-dynamics vibration and control systems, environmental chambers, monitored drop and shock test equipment, and related electronic test equipment.

As a team player, responsible for environmental testing of Bose products in accordance with company specifications and reported results and findings to the engineering group.

Electro-Mechanical Technician Teradyne, Inc., Industrial Consumer Division, 1995-1998

Test, troubleshoot and repaired dual signal integrated circuit test systems.

Assembled, tested and modified prototype and standard options using engineering documentation.

Set-up and operated SMT auto insertion equipment.

Performed incoming, in process and final inspection.

Interacted daily with design, manufacturing engineering, drafting and test.

Assisted supervisor and technically directed all aspects of Electro-Mechanical assemblers.

Supervisor, Transportation of Hazardous Materials Morton International Company 1993-1994

Supervised four hourly employees in support of all Plant Transportation Operations.

Implemented planning and scheduling systems for hazardous materials warehousing that resulted in the increase on monthly shipping quotas by10%.

Coordinated the transportation of hazardous material worldwide via ocean, air, rail and truck resulting in on time arrivals.

Engineering Analyst General Electric Company Aircraft Engines Division 1978-1992

Determined the structural integrity of engine hardware using the techniques of experimental stress analysis for the Experimental Mechanics Laboratory.

Directed the start-up and management of a high cycle fatigue test facility.

Defined and specified the structural integrity of the kulite sensor used in the space program.

Developed and introduced a new procedure for the testing of the T700 engine rotor bucket used in helicopters.

Electro/Mechanical Analyst Developed evaluated and implemented techniques for instrumental analysis in the Chemical/Materials/Non-Destructive-Test/Quality Laboratory. Mechanical Technician Performed mechanical tests on raw materials and finished products using sophisticated electronic mechanical and hydraulic test equipment in the Quality Laboratory. Design Draftsman Designed and detailed ground support equipment.

United States Navy

Meteorological /ASW Technician, Honorable Discharge.

Education

Quality & Productivity Solutions, Inc. (QPS Institute) 2012-2013

Trained- Lean Six Sigma Black Belt Certified Lean Six Sigma Green Belt Lean Expert ISO 9001 & ISO 13485 Auditor

Quality System Regulation 21CFR820 Quality Technician Trained Quality Engineer.

AS, Electro/Mechanical Engineering – North Shore Community College

Certified in- Computer Operations as a MS Office Specialist ESD, FPI, and MPI Geometric Dimensioning & Tolerance IPC-A-600, 610 & 620 RoHS Compliance trained General Electric Two Year Manufacturing Studies Program.

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