Manager Quality Control

Pamela Desaulniers

** ***** ******

Waterbury, CT 06705

1-203-***-**** / cell – 203-***-**** / email – **************@*****.*** Career Summary:

I have been in the Quality department for over 30 years, the last 20 years having held a management position. I was appointed to perform most aspects of environmental compliance and ISO 9000 along with my other duties.

Employment:

1990-2016 RAF Electronic Hardware Inc, Seymour CT

Positions – Inspector, Quality Control Manager, ISO Management Representative, Environmental Compliance Manager.

1989-1990 Cly-Del Manufacturing Company, Waterbury CT Positions - Inspector, Office Assistant

1984-1989 Waterbury Screw Machine Products Company, Waterbury CT Positions – secondary operator, roving inspector in secondary department, Inspector, Quality Manager, Accountant

Core Competencies/Qualifications:

Leadership and vision

Team builder and motivator

Departmental and customer communication skills

Quality improvement and management skills

Increase efficiency

ISO Management skills include implementation, reports, audits, and record maintenance.

Experience:

Quality:

Responsible for all aspects of Quality Control

Performed all inspections including first piece, in-process and final

Ensured compliance to individual Customer requirements and specifications

Interpreted Customer blueprints and shop draw prints

Managed quality records and certifications

Trained and supervised Inspectors

Customer interaction & correspondence including surveys and RMA’s. ISO:

ISO Management Representative (2009-2016)

Designed and implemented quality control plans and procedures

Responsible for all ISO9001 audits, reports, record maintenance and implementation

Environmental Compliance:

Responsible for completing full material declarations

Responsible for completing all RoHS & REACH documentation

Responsible for Conflict Minerals reporting

Education:

High school

Crosby, Waterbury CT

Colleges

Naugatuck Valley Technical College – certificate in Quality Control Bentley College – 2 years of Accounting

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