Administrative Assistant Microsoft Office

Experienced Administrative Assistant

Jennifer Emmes 1621 Bryant Ave N Minneapolis, MN. 55411

612-***-****

Objective

•Providing professional administrative support, offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality.

Education

DIPLOMA 5/1990 NORTH HIGH SCHOOL

Skills & Abilities

OFFICE MANAGEMENT

• Records management

• Microsoft Word / Microsoft Excel

•Front-Desk Reception

•Executive Support

•Intuit Quick Books Online

Experience

• Vaddio LLC. – Minnetonka, MN. / 2014 - 2016 Answered multiple phone lines, assists accounting team with AP/AR. Mailing and emailing invoices. Entered invoicing into ROI. Assisted the CEO with running errands and scheduling rides to and from airport. Catered company events. Reserved meeting rooms for executive meetings. Provided tracking to customers when needed. Was responsible for maintaining the front office appearance. Maintained the PTO schedule.

• Vera Construction Inc. – Minneapolis, MN Assistant / 2000 to 2012 Handled multifaceted clerical tasks (e.g., data entry, filing, records management and billing) as the assistant to the admissions offices. Coordinated travel arrangements, maintained database. Quickly became a trusted assistant known for “can-do” attitude, flexibility and high-quality work. Highlights: Communicated effectively with multiple departments. Established strong relationships to gain support and effectively achieve results. Entrusted to manage office in the supervisor’s absence. Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls. Earned excellent marks on performance reviews, with citations for excellence in areas including work volume, accuracy and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service. Wrote contracts, proposals and estimates for projects. Reviewed estimates for accuracy and details. Negotiated and managed insurance policies for the company, including: workmen’s compensation, liability insurance, and vehicle insurance. Processed insurance claims. Wrote and implemented notifications to file liens and worked with company attorneys to file mechanic liens. Initiated a policy for bad debt collection and was instrumental in improving significantly collection of outstanding bills, spent time reviewing and clarifying contracts with clients. Also held the GC license for the company.

References: Available upon request