Customer Service Sales

Surinder Singh

Hold Canada * Year Work Permit

Available for Face to Face interview from 26 September 2016 – 07 October 2016

*** ****** **** ****** ***** UK IG1 2UW British Citizen ***********@****.**.** 001- 078**-***-***

Hold International Driving Licence Available for Skype Interview or Phone Interview

PROFILE

An enthusiastic, capable AAT qualified and ACCA part qualified Accounts Assistant with excellent knowledge of Management accounts, Purchase and Sales ledger. In my current work I have regular liaison with customers which has enabled me to develop my customer service skills. I have exceptional analytical & problem solving skills & able to provide financial information to all areas of the business whilst ensuring that all management information is accurate. I have learned to be adaptable through prioritising my work and thus meet deadlines. I have depth knowledge of the computer, with working knowledge of Word and Excel 2013.

EDUCATION & QUALIFICATIONS

Kaplan Home Learning - ACCA Aug 2012- April 2016 Part 1 & 2 - Advanced Diploma in Accounting and Business- ACCA

International English Language Testing System IELTS September 2015

Score achieved - Reading- 6 Writing – 6 Listening - 6 Speaking -7

Association of Accounting Technicians Diploma Level 2, 3 and 4 Jul 2008- July 2012

Learn Direct- Microsoft Officer ECDL May 2011 Part 1: Basic Concepts of IT, Using the computer and managing files and Word Processing Part 2: Spreadsheets, Database, Presentation and Information and communication

Newham College 2009 Sage line 50 Accounts level 1, 2 and 3 Sage Line 50 Computerised Payroll

Senior Secondary High School, India March 2006- March 2007

Equivalent to ‘AS’ Level- Passed 12th classes with English, Mathematics, Punjabi, Economics and Physical Education.

Courses: Door Supervisor Course, Numeracy level 2, Skills for Working Life, Numeracy level 1, Drug Awareness course, ESOL Level 2

KEY SKILLS

* Sage Accounts and Sage payroll * QuickBooks Pro 2016 * Journal Entries

* Bank Reconciliation * Double entry Bookkeeping * Management Account

WORK EXPERIENCE

Accounts Assistant/Bookkeeper Accountability Europe Ltd London, England, UK May 2016 to Present

Visiting client sites and providing bookkeeping service to 5 clients using QuickBooks and

Sage Line 50

Entering Sales and purchase invoices using correct nominal, department and VAT code

Providing management account including profit and loss account, balance sheet, cash flow and nominal activity reports to clients and answering any queries regarding variances

Using HSBC,CAF Bank, NatWest bank for BACS and E Payment

Making net salary payments and paying HMRC on monthly basis

Bank reconciliations of 5 clients’ accounts including current account, deposit account, petty cash and credit card account

Importing invoices, sales receipt into Sage Line 50 from online baking reports

Setting up chart of accounts, importing customer and supplier details on QuickBooks Pro 2016

Providing debtors reports, statements, and creditors reconciliations reports to company manager

Senior Finance Officer WPF Therapy London Bridge, England, UK

March 2010 to April 2016

Supplier, customers, Access database and Bank reconciliations for 2 accounts in Sterling

PayPal, EBay and Amazon account reconciliation

Forecasts Cash Flow on a weekly basis and presented to the Finance Director

Assisting Finance Director for budgeting on Annual basis

Journal entries for salaries, Petty Cash, Credit Card, Accruals and Prepayment Accounts

Help to prepare the audit file for WPF Therapy and liaison with auditors

Sending monthly expenditure report to CEO and director including variance analysis

Producing monthly management accounts for client FPC until July 2013 including:

oIncome statement

oBalance sheet

oCash flow on monthly basis

oProfit and loss and balance sheet reconciliations

Prepared Year End file including Prepayments, Accruals, Lead schedule for Debtors & Creditors, Bank Reconciliation for client FPC

Using Sage payroll for client FPC employees and submitted employment return (P35) to HMRC and RTI until July 2013

Worked with IT Company to build Finance system on Access Database

Receiving, issuing and processing approximately 600 invoices from £100 to £10,000 Per Month

Allocating bank receipts and bank payments to right cost centre and income centre

Making BACS (HSBC Online baking) and Cheques payments to suppliers and twice cash & cheques banking in a week

Liaise with trainee department and training director to resolve any discrepancies

Creditor & Debtors control: phone calls, emails and sending out reminder notices

Prepared WPF Therapy monthly confidential debtors reports for presentation to SMT and Trustee

Providing training and Supervision to Junior Finance officer and working my own

Saving Printing and postage cost approximately £1000.00 per year by sending remittance advice and invoices by email

INTERESTS

I like to spend my spare time doing voluntary work; I enjoy meeting people and helping others.

REFERENCES

References available on request

Contact Surinder on LinkedIn

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