Credit and Collections Associate

REGINA KOH OCAMPO

Address: **-* **** **., ********, Quezon City, Philippines, 1103

Contact No: +639*********

Email address: *********@**********.***

Objective: To secure a position that will challenge me and allow me to use my education, skills and past experiences in a way that is mutually beneficial to both myself and my employer and allow for future growth and advancement.

SUMMARY:

Self-motivated individual offering a strong work ethic and determination to complete tasks in a timely manner. Accurate and detail oriented with more than three years of experience in extensive bookkeeping, clerical, credit collection, AR knowledge and customer support. Capable professional with a verifiable record of accurate bookkeeping and skill in working with customers and management.

PERSONAL SKILLS:

•

•Computer Literate.

•Invoice Management.

•Document Control.

•Account Reconciliation.

•Mathematical Skill

•Financial Administration.

•Complex Problem Solving.

•Strong Communication Skills.

•Effective Time Management

•Customer Relations.

WORK EXPERIENCES:

Company: CROWN ASIA CHEMICALS CORPORATION

Room 508 President Tower, #81 Timog Avenue,

Quezon City, Metro Manila, Philippines (02) 412-06-39 to 41

Date : September 4, 2014 – July 4, 2016

Position : Credit and Collection Assistant I / (AR Accounts)

Duties and Responsibilities:

•Receives the Sales Invoice (SI) from accounting, batches, files it in the respective FSR folder and dispatches the SI to the FSR with corresponding transmittal form.

•Enter customer payments into system on a daily basis.

•Coordinates and prepares daily collection itinerary of the collector/messenger.

•Prepares Statement of Account (SOA) / Demand Letter (DL) to delinquent customers in an accurate and timely manner as necessary.

•Conduct collection calls and customer visits to collect Accounts Receivable.

•Timely reporting to management on progress with past due accounts and major account balances

•Assist the C&C Manager in the monitoring and preparation of the evidentiary documents of the customers due for endorsement to Legal Department.

•Participate in process improvement projects & support other management directives as prescribed.

•Strictly complies with all ISO 9001 quality management system standards established for the department, i.e. procedures, guidelines and work instructions.

•Performs other duties assigned by his/her supervisor as needed.

Company: DREAMSOFT BUSINESS SOLUTION

City of San Fernando, Pampanga, Philippines

Date : February 12, 2013 – August 26, 2014

Position : Collection Assistant / AR Assistant

Duties and Responsibilities:

•Responsible for conducting collection call to all customers.

•Responsible for the preparation of statement of account

•Prepare accurate payment application.

•Coordinate with sales and resolution of issues.

•Lead the monthly AR review.

•Manage all incoming and outgoing phone call, fax and email.

•Account reconciliation.

Company: WESTPOINT COLLECTION AND BUSINESS SOLUTION INC.

9th Floor Strata 2000 Bldg Emerald Ave. Ortigas Center, Pasig - 1600

Date : July 9, 2012 – January 25, 2013

Position : Collection Assistant

Duties and Responsibilities:

•Monitoring the cash collections of the collectors

•Make a monitoring status report to be submitted to the Head

•Organize and maintain office files.

•Manage all incoming and outgoing phone call, fax and email.

•Provides technical assistance to co-workers / co-employees.

INTERNSHIP:

Company: DEVELOPMENT FOR ADVANCED TECHNOLOGY ACHIEVEMENT

(DATA) COLLEGE

Sto. Niño, City of San Fernando Pampanga, Philippines-2000

Date : November 2, 2010 - March 24, 2012

Position : Student Teacher

Duties and Responsibilities:

•Imparted basic computer knowledge like Microsoft Word, Microsoft Excel and other MS office application to students.

•Maintained good relationship with co-students and staff

•Done other works as assigned.

Company: PHILIPPINE NATIONAL POLICE (PNP)

REGIONAL FINANCE SERVICE OFFICE III

Camp Olivas, City of San Fernando, Pampanga, Philippines-2000

Date : June 2011-September 2011

Position : On-Job-Training-Student

•Encoder

•Technical Support

•Provided support to staff with multiple software computer applications

•Done other works as assigned.

COMMUNITY SERVICE:

•Teach basic computer knowledge and mathematics skills at local women’s shelter on a weekly basis. 2010 - Present

SEMINAR ATTENDED:

•ISO 9001:2008 Awareness

Crown Asia Chemicals Corporation

2nd Flr. Training Room, Compounds Building, CACC

(April 21, 2015)

•Understanding Basic Collection Ideas, Process, And Policies

Westpoint Collection and Business Services, Inc.

Jinlu AIC Gold Tower, Emerald Avenue, cor., Garnet Ortigas Center, Pasig City

(September 8, 2012)

•Project Management

Development for Advanced Technology Achievement College

Capitol Blvd., Sto. Niño, City of San Fernando, Pampanga

(March 3, 2012)

ACADEMIC BACKGOUND:

Tertiary: Development for Advanced Technology Achievement (DATA) College

City of San Fernando, Pampanga 2000

Bachelor of Science in Computer Science

2008 - 2012

Secondary: Pampanga High School

City of San Fernando, Pampanga

2002 – 2008

Elementary: San Fernando Elementary School

City of San Fernando Pampanga

1996–2002

PERSONAL DATA:

Date of Birth : November 25, 1989

Place of Birth : JBLMGH San Fernando Pampanga

Height : 4’9”

Weight : 90 lbs.

Religion : Christian

Sex : Female

Language : English, Tagalog, Pampango

Citizenship : Filipino

Civil Status : Single

Character References:

Ms. Sheila P. De Leon

Credit & Collection Manager

Crown Asia Chemicals Corporation

Contact Number: +639*********

Mr. Rosendo D. Espinola

School Registrar

Visualcom College

Contact Number: +639*********

I hereby certify that the above information is true and correct to the best of my knowledge and belief.

Regina Koh Ocampo

Applicant

Contact this candidate