Customer Service Data Entry

Angela Whitfield

**** *. **** ******, ********, NY 11224 t 347-***-****

Email: **********@*****.***

OBJECTIVE: T o obtain a position with a company where I can use my experience working in a fast paced dynamic business environment providing excellent customer service. WORK EXPERIENCE:

Maximus

Albany, NY

CUSTOMER SERVICE REPRESENTATIVE III

11/15 04/16

● Assist consumers with health insurance ( Receiving and opting out)

● Finding a healthcare providers

● Data entry of consumers personal information

● Abiding by HIPAA laws an regulations

● Complaints, acknowledgements, and general information CVS PHARMACY

Schenectady, NY

Pharmacy Technician

08/14 11/15

● Assisting customers with general store operations

● Data entry ( customers information, input of prescriptions)

● Making of prescriptions ( general math, counting of medications GAP OUTLET Schenectady, NY

SALES ASSOCIATE 04/13 11/13

Ensure that each customer receives outstanding customer service

Assist in processing and replenishing merchandise and monitoring floor stock

Maintain awareness of all promotions and advertising

Ability to read, count, and write to accurately complete all documentation

Assist in ringing up sales at registers and bagging merchandise

Assist in floor moves, merchandising, display maintenance and housekeeping City of New York Parks and Recreation Bronx, NY

SEASONAL MAINTENANCE WORKER _ 03/11 10/11

Perform exterior maintenance duties throughout several parks and playgrounds

Sweep and rake leaves safely dispose of litter and debris

Clean and sanitize comfort stations and other facilities

Ensure all Parks' policies and procedures are followed daily to guarantee safety at all times

Provide excellent customer service to all park patrons answered questions and directed them to different areas of the park

Clean and sanitize restrooms replenish supplies daily

Alert supervisor and co workers of any potential safety hazards Universal Surveys N ew York, NY

CUSTOMER SURVEY SPECIALIST 05/04 11/04

Executed phone surveys for companies in various industries

Researched over 150 companies in product and services United Parcel Service S ecaucus, NY

AIRSORT AND PACKAGE HANDLER 07/03 04/04

Sorted and loaded packages into air containers by zip code

Detected and rectified missorts and misleads

Operated auditor and bar code scanner in a fast paced work environment Y Not Promotions and Marketing N ew York, NY

OFFICE MANAGER _ 06/01 02/04

Picked up, sorted, and distributed inter office mail

Weighed and stamped outgoing mail and packages

Prepared certified mail

Photocopied and faxed documents

Assisted with mass mailing and photocopies

Answered phones, took messages and relayed information to appropriate personnel

Scheduled appointments

Received and filed documents in alphabetical and numerical order EDUCATION:

Allied Microsoft training Q ueens, NY

Certified in Microsoft Office 2006

Bronx Community College B ronx, NY

Pharmaceutical Manufacturing Technology Present

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