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Customer Service Data Entry

Location:
Houston, TX
Posted:
August 29, 2016

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Resume:

VELDA V. WILLIAMS

**** ******* ****** *****

Missouri City, Texas 77459

832-***-****

**********@*****.***

OBJECTIVE:

Motivated professional seeking position utilizing education and experience along with strong interpersonal and

analytical skills

EDUCATION:

• Houston Community College

BS in Behavioral Science, In Progress

• Stephen F. Austin State University

Studied Elementary Education, Nacogdoches,TX

• Willowridge Senior High School-graduated 1985

Sugar Land, Tx

EXPERIENCE:

US Legal Support, Inc.-Data Entry Specialust -January 17, 2007-July 26, 2016

Houston, TX

• Entered Client information in to the data base

• Researcher

• Prepared Subpoenas for personal injury cases, product liability cases, divorce cases, etc.

• Set up process servers across the United States to serve subpoenas

• Retrieved records from several entities

• Trained and supervised new employees

• Team Lead

The Marker Grou-Expeditor- January 2007-January 2009

Houston, TX

• Retrieving rrcords from Doctors, hospitals, for potential trial Generate invoices and send out reports

Automobile Association of Texas

Houston, TX

• Trained and supervised r new employees on phone system

• Answered incoming calls from customers

• Team Lead

• Set up new account

• Dispatched fleet trucks out to help account holders

COMPUTER SKILLS

• MS Office (Word, Excel, PowerPoint, Outlook)

• MR 8, RB8 experience

PERSONAL STRENGTHS

• Demonstrated commitment to high quality customer service

• Ability to manage multiple priorities in fast-paced, deadline oriented environment

• Works well independently and in team settings



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