Customer Service Manager
Resume:
Corpus Christi, TX ****4
***********@*****.***
RICARDO GAMEZ
OBJECTIVE
To endeavor in a new career path after several years in a different field. I am seeking to bring my focus and dedication to acquire a new skillset which will ensure my professional growth.
SKILLS & ABILITIES
Class A CDL with Hazmat endorsement. I also have general knowledge of diesel engines. My previous work experience has allowed me to acquire various office software program skills. Extensive collections and customer service experience working with corporate customers.
EXPERIENCE
YP HOLDINGS LLC, CORPUS CHRISTI TX
02/2001 to 8/2016
Collections and customer service manager in Corpus Christi – worked with small and medium sized businesses to resolve billing and collection issues. Also worked with our in house credit department to assess reasonable risks and minimize losses.
AT&T, CORPUS CHRISTI TX
02/2001 to 3/2012
Same job function as above stated, worked for AT&T until the YP business unit was divested.
EDUCATION
EASTFIELD COMMUNITY COLLEGE, MESQUITE TX
Basic building block courses in business. Also attended Del Mar College to obtain my CDL certification. Recently obtained my HazMat endorsement.
COMMUNICATION
Recognized multiple times by corporate executives for outstanding work and results.
ADDITIONAL SKILLS
Fluent in the Spanish language. I have additional experience performing basic diesel engine repairs and maintenance.
REFERENCES
FELIX GAMEZ, CATZ TRUCK AND DIESEL SERVICES
TODD HUTCHISON, YP HOLDINGS LLC
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